Excellent service from Romford click & collect the male member of staff was very helpful taking my order and loading it in my car as a customer with a disability it was much appreciated and the young... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
They delivered a sofa bed but when opened we discovered it was the wrong one! It took a number of calls to arrange collection of this and the delivery of the correct one 3 days later. It was sorted co... Se mere
Virksomheden har svaret
I did not collect any orders as i bought 2 outdoor flower pots,given 1 broken old rusty and other one missing. Although received text message this morning saying my order ready to pick. Waste of time,... Se mere
Virksomheden har svaret
The staff at the till, Kevin, went above and beyond to provide an excellent customer service today. He took time to deal with me and help me pack the stuffs I bought cause I was carrying it by hand. T... Se mere
Virksomhedsoplysninger
- Marked for byggematerialer
- Butik med badeværelsesudstyr
- Gør det selv-butik
- Møbelforretning
- Havecenter
- Køkkenindretningsbutik
Om Homebase - Romford
Skrevet af virksomheden
Homebase
Skrevet af virksomheden
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktoplysninger
Davidson Way, RM7 0AJ, Romford, Essex, Storbritannien
- 0345 640 7034
4,3
Fremragende
141 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 18 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good service and helpful staff
3. december 2024
Uopfordret anmeldelse
Great service!
1. december 2024
Uopfordret anmeldelse
Treated perfectly no problems
6. november 2024
They delivered the wrong item!
They delivered a sofa bed but when opened we discovered it was the wrong one! It took a number of calls to arrange collection of this and the delivery of the correct one 3 days later. It was sorted correctly though and we are really pleased with the product.
9. november 2024
Besvarelse fra Homebase - Romford
Hi Trevor,
Thank you for sharing your feedback with us. We're sorry to hear that you were disappointed. Since your review relates to an online order, we would appreciate it if you could update your review by selecting 'no specific location'. If you’d like to discuss your concerns further, please don’t hesitate to reach out to us here: https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb.
Thanks,
Team Homebase
The experience in homebase this morning…
The experience in homebase this morning was absolutely first class the lady that served me served me with a smile manners and grace thank you
3. november 2024
Uopfordret anmeldelse
Collecting online order
No problems collecting my paint, great service 👍
29. oktober 2024
Uopfordret anmeldelse
The staff were helpful in suggesting…
The staff were helpful in suggesting that I used click and collect, because I came without any other means of paying.
24. oktober 2024
Uopfordret anmeldelse
Janet was very helpful
Janet was very helpful , went back to storeroom to find the colour paint that I needed . Polite and engaging , a credit to Homebase
28. september 2024
Uopfordret anmeldelse
Very helpful service from romford click…
Very helpful service from romford click & collect store staff - as my Dad couldn't walk that far to collect his ordered items - thankyou very much . It was much appreciated .
9. oktober 2024
Uopfordret anmeldelse
Thank you Laura x2
Greeted warmly by Laura who helped me get the large items I had ordered to my car with the assistance of another Laura too. Wonderful customer service. Thank you Lauras!
3. oktober 2024
Uopfordret anmeldelse
Excellent service
Excellent service from Romford click & collect the male member of staff was very helpful taking my order and loading it in my car as a customer with a disability it was much appreciated and the young lady at least he till dealt with my refund quickly . Some reviews complain about only one till being open I must say I think it more about the company cutting back as I’ve been into Waltham cross .bishop storeford . Romford . Harlow and croma they all only have one till open which is a shame as iam sure they will lose customers
3. oktober 2024
Uopfordret anmeldelse
Great straight forward service
Great straight forward service. Staff very polite and helpful would definitely use again.
2. oktober 2024
Uopfordret anmeldelse
I did not collect any other as i bought…
I did not collect any orders as i bought 2 outdoor flower pots,given 1 broken old rusty and other one missing. Although received text message this morning saying my order ready to pick. Waste of time, fuel and I don’t know way I was dragged out saying my order is ready? Poor management!
29. september 2024
Uopfordret anmeldelse
Besvarelse fra Homebase - Romford
Hi forida,
We’re sorry we haven’t been able to fulfil your order on this occasion. We appreciate you bringing your experience to our attention and will share it with the store.
Thanks,
Team Homebase
Great customer care experience
Collection was really easy with exceptionally helpful operative who unpacked our chairs so they would fit in our car. Great customer care experience.
26. september 2024
Uopfordret anmeldelse
Incinerator bin
Item was ready for me, but had some damage, but the young lady who severed me took me out to the garden centre pick out another incinerator bin, good service
22. september 2024
Uopfordret anmeldelse
Pick up and collection was easy and…
Pick up and collection was easy and straight forward. Staff are super friendly and polite
21. september 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.