I have got the confirmation the order will be ready to collect on time. When I went in store after travelling 40min drive, the staff informed me that product is not available. It was so frustrating af... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I have got the confirmation the order will be ready to collect on time. When I went in store after travelling 40min drive, the staff informed me that product is not available. It was so frustrating af... Se mere
Virksomheden har svaret
Went into the Reigate homebase store today and were met by very friendly helpful staff which made my shopping experience all the better as I have mental health and I can find going into places lik... Se mere
I ordered a Karcher jet washer in the evening, and collected it the next morning. The lady staff member at Collections was friendly, smiling, helpful, and found my order quickly. Another lady at a... Se mere
Ordered a hedge trimmer online and intended to collect at Reigate Homebase but failed due to an error made by the store. The store manager has been very helpful. Not only had he apologised for the inc... Se mere
Skrevet af virksomheden
Skrevet af virksomheden

Rushworth Road, off London Road, RH2 0QG, Reigate, Surrey, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 43 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
All as I’d hoped and item ready for collecting from one of their friendly, helpful customer service team.
A very pleasant young man helped me with my order and I then realised that I had purchased the incorrect item and was assisted by a pleasant lady to get the correct item and a Manager plus the initial young man to swap my purchase over. Thoroughly enjoyed my experience
Easy to order and easy to return. Lady was very helpful in your Reigate branch
No fuss. Available to collect when they said it would be. Very convenient.
I often come to this store and have found the staff to be most helpful and resourceful, however I have to make special mention of Keeli, as she has on numerous occasions always gone above and beyond, especially in the Kitchen department yesterday! Thank you to all!
The experience of ordering online to collecting instore, was very good and straightforward, with no problems or issues.
Bargain clearance price for the goods supplied and bonus topcashback on top so would have been churlish not too grab the deals .
Really good customer service from a lovely guy called Sam who helped me carry a sideboard into my car since it was too heavy for one person. Thank you for the help!
I purchased a kitchen with Homebase and had the pleasure of designing the kitchen with Keeliann.
Her attentions to detail, punctuation and general care for the project was fantastic. I would highly recommend both Keeliann and Homebase if you’re looking for your next kitchen.
Ordered at 11am, ready to pick up well within 2 hours. Quickly dealt with when I turned up for click and collect. All very good. Pleased with the service.
The item I was looking for was easy to find on the website. The price was very reasonable and was available at the branch closest to my home. It was available the next day and the staff at the store were very friendly and efficient.
Found Keelie at the Homebase Reigate branch very helpful when looking at both a bathroom and kitchen re-fit. She took time to look at different options for a bathroom and did the designs so a comparison could be made. Thank you for all your assistance.
Very helpful young man behind the till carried my heavy stuff to the car
We had a kitchen designed by Keeli Lee from the Reigate team. She was excellent, very patient with me and explained everything thoroughly. We kept in regular contact and she was able to give me lots of tips and recommendations. Thank you for such a positive experience.
Friendly helpful attentive staff member serving me in collecting my on-line order
Super quick to pay with Apple Pay and my half price frames were in my hands 20 after checking-in in the store. Great!
Nice & simple to use - good going to the store knowing you can get the bits you need are there & waiting for you!
Great customer service in relation to a faulty product.
So lovely to be greeted by such a cheerful and friendly cashier, Rachel - what a lovely smile. Thank you for your help today.

Besvarelse fra Homebase - Reigate
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.