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Homebase - Orpington Anmeldelser 

150
•
TrustScore 4.5 ud af 5

4,6

Marked for byggematerialer
Skriv en anmeldelseBesøg websitet
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Lokation

Skift lokation

Sevenoaks Way Industrial Estate, Main Rd, BR5 3QD Orpington, Kent, GB

•
0345 640 7065

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

In the world we live in today it is so rare to receive outstanding customer service, the above and beyond kind of customer service. Brigitte Bishop is this type of individual. It's when unforseen thin... Se mere

Bedømt til 5 ud af 5 stjerner

Attended Orpington Homebase today as order of wallpaper was wrong. Dreading it as it can be stressful at customer care but Kelly who assisted us could not have been more professional, friendly & just... Se mere

Bedømt til 1 ud af 5 stjerner

Now I know Homebase is not the cheapest option around, but when needs must, went in for a pack of 13amp fuses as my plug has just blown at home and now when looking to do my accounts I realised I have... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Kerry Anne at the customer service desk was extremely helpful when I placed an order for paint today, even though she had to also deal with voices in her headset - so patient and friendly! Homebase... Se mere

Virksomhedsoplysninger

  1. Marked for byggematerialer
  2. Butik med badeværelsesudstyr
  3. Gør det selv-butik
  4. Møbelforretning
  5. Havecenter
  6. Køkkenindretningsbutik

Om Homebase - Orpington

Skrevet af virksomheden

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Skrevet af virksomheden

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktoplysninger

  • Sevenoaks Way Industrial Estate, Main Rd, BR5 3QD, Orpington, Kent, Storbritannien

  • 0345 640 7065

4,6

Fremragende

TrustScore 4.5 ud af 5

150 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 47 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(150)

761 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 2 ud af 5 stjerner

disappointing

Had to hunt for a cashier eating in a back room. No one to ask if they sold plastic back splashes.

19. marts 2024
Uopfordret anmeldelse
Homebase - Orpington-logo

Besvarelse fra Homebase - Orpington

Hi there,

We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention and will share your feedback with the store management team. If you would like to discuss this further please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Helpful and efficient members of staff, who checked when they were unsure of recycling arrangement. More tills were opened promptly, when anyone was queuing.

17. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Easy !

Easy website to use. Text was sent telling me my items were ready. Very quick service at customer service. A smiley lady on checkout! What's not to like !

15. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Exceptional customer service

It’s not often you come across exceptional customer service but my recent experience at Orpington Homebase deserves a big shout out.
A wonderful member of the team, Kerry, provided friendly, helpful, professional and most importantly patient assistance to me over 4 or 5 occasions whilst I was choosing and purchasing paint colours to redecorate my whole house following renovation. Her approach was outstanding, she went above and beyond to help and advise me. Bravo Kerry, you deserve a medal!!

28. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Customer service

Brilliant customer service, Laura on the customer service desk was very helpful sorting my order out. When I came to collect one of the staff put it in my car for me as it was heavy, very pleased with the service.

4. marts 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Staff very friendly and helpful but...

Staff very friendly and helpful but unfortunately after ordering our flooring, had a call to say there were only 5 packs in stock and not the 6 I had ordered but upon collection 2 packs were open and damaged so had to return them.

23. februar 2024
Uopfordret anmeldelse
Homebase - Orpington-logo

Besvarelse fra Homebase - Orpington

Hi Natalie,

We're sorry to hear that your Click and Collect was not the smooth service we aim for it to be! We will flag this to store so that it can be avoided in the future.

Kind Regards

Molly
CEO Response Team

Bedømt til 5 ud af 5 stjerner

Helpful staff

I went to the Orpington outlet and staff are most helpful. Specially the staff at the paint counter and also the cashier Kerryanne.

21. februar 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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