Mark in the kitchen department at Homebase kitchens helped me choose a most lovely kitchen. He came and measured up within a couple of days and created a design shortly thereafter. I went into the sho... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
All went as expected, was delivered with respect with a kind, helpful delivery driver. Lovely chair, would definitely purchase again. Only issue was the box was a little bit damaged but the product in... Se mere
Ordered item said in stock only to get phone call from Will at Maidenhead store to say only item they had had been sent to other store . He then checked around and eventually found one phoned back and... Se mere
Booked click and collect. Lady staffing the desk was very overworked and trying to deal with multiple enquiries at once rather than resolving one at a time, which took longer than necessary. Goods we... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Marked for byggematerialer
- Butik med badeværelsesudstyr
- Gør det selv-butik
- Møbelforretning
- Havecenter
- Køkkenindretningsbutik
Om Homebase - Maidenhead
Skrevet af virksomheden
Homebase
Skrevet af virksomheden
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktoplysninger
Stafferton Way, SL6 1AY, Maidenhead, Berkshire, Storbritannien
- 0345 640 7811
4,3
Fremragende
113 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 45 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rubbish material it was a pain to set…
Rubbish material it was a pain to set it up i am not recommending at alll
10. februar 2024
Uopfordret anmeldelse
Grabbed a bargain on click n collect
Grabbed a bargain on click n collect, but not from my local store. But worth the journey and great service from staff at Homebase Maidenhead.
11. februar 2024
Uopfordret anmeldelse
Parts missing!
picked up lamp which was no fuss and very quick but got home. Went to fit the lamp and parts were missing out of the box now have to go back to the store and try and sort it !
5. februar 2024
Uopfordret anmeldelse
Besvarelse fra Homebase - Maidenhead
Hi Gavin,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store management team.
Thanks,
Team Homebase
Collect and pick up
Collect and pick up. Fast service. Item picked and on shelf for staff to get easily
30. januar 2024
Ordered a sale item for click and…
Ordered a sale item for click and collect and I had a text within the hour saying the items were ready for collection. Excellent service.
27. januar 2024
Uopfordret anmeldelse
Easy process
Easy to order online and item waiting for me at collection. Great customer service too. Thank you
27. januar 2024
Uopfordret anmeldelse
Really helpful when collecting my order.
12. januar 2024
Uopfordret anmeldelse
Good service
Prompt, courteous service and helpful when asked questions
7. januar 2024
Uopfordret anmeldelse
Not so good this time
Usually our Homebase experience is good. However, only two people serving on tills so there was a long wait to be served.
3. januar 2024
Uopfordret anmeldelse
Besvarelse fra Homebase - Maidenhead
Hi Rachel,
Thanks for bringing this to our attention. We’re sorry to hear of your disappointing experience. Feedback is like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new) if you would like to discuss this further.
Team Homebase
Speedy friendly service
Walked straight in and up to the lovely helpful Toby who took me straight to customer desk and retrieved my order within minutes! Great friendly service
24. december 2023
Uopfordret anmeldelse
Poor management and not friendly with customer
Got a taxt your order is ready after when i was at homebase they said sory you can cancel the order frome Maidenhead and place a new order and collect frome highwycomb ignor the customer importance
Treat the customer like a joke
30. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - Maidenhead
Hi Najeeb,
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new) and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
Professional
Professional, friendly and prompt service. Fantastic customer experience!
27. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - Maidenhead
Hi auddree,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Speedy collect service!!
27. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - Maidenhead
Hi GrommetandSassy,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Brilliant Price
Brilliant Price. Best price available anywhere. Where on sale. Ordered online, picked up next day. All good. Thank you.
27. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - Maidenhead
Hi Mr,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Called to ask about a dpd locker in…
Called to ask about a dpd locker in Maidenhead, support rude customer service, saying it's not their problem, well let me tell you, it is your problem or don't host the lockers.
18. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - Maidenhead
Hi HS.,
Thanks for your feedback. We’re sorry for any disappointment this has caused to you. We will share this with the relevant team
Thanks,
Team Homebase
Easy to order
Easy to order, ready for pick up in an hour and friendly staff at Maidenhead.
15. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - Maidenhead
Hi English,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Quality service …
I was trying to hunt down a specific set of Xmas lights (only 4 showing in stock). The staff were extremely helpful at helping me to find them and suggested I ordered online for collection within the hour, while they tried to locate them. I also think they have the best selection glass baubles.
4. december 2023
Besvarelse fra Homebase - Maidenhead
Hi Bess,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Brilliant
Great experience from looking on line to collecting my order.
10. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - Maidenhead
Hi Nicola,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
The staff were efficient and friendly…
The staff were efficient and friendly and even help me load into my car
8. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - Maidenhead
Hi Lynne,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Excellent experience
4. december 2023
Besvarelse fra Homebase - Maidenhead
Hi Madelene,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.