Having driven 50 minutes to collect a click and collect, we found the item to be cracked and faulty as we were loading it in the car. As there were no others available in store, we left empty handed.... Se mere
Virksomheden har svaret
Moor Allerton Centre, King Lane, LS17 5NY Leeds, West Yorkshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Having driven 50 minutes to collect a click and collect, we found the item to be cracked and faulty as we were loading it in the car. As there were no others available in store, we left empty handed.... Se mere
Virksomheden har svaret
Me and my husband been to many stores looking to buy a new Kitchen at best price .we visited Leeds homebase at Allerton Centre and we spoken to Frances Ballance who is a Kitchen and Bathroom Expert .... Se mere
The goods were quickly brought to the till so there was no delay. They were exactly as ordered so that side of the transaction was fine. I also bought a couple if other things one of which I had to c... Se mere
We used Homebase for the kitchen after seeing the good job of my parents in Plymouth. Very pleased, so when the opportunity arose for a new bathroom went back to see Frances again. She doesn’t disappo... Se mere
Skrevet af virksomheden
Skrevet af virksomheden

Moor Allerton Centre, King Lane, LS17 5NY, Leeds, West Yorkshire, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 14 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My click and collect items were ready to go, stacked on a trolly, I only had no wheel them to the car & put them in the boot. Very convenient.
Served by a beautiful girl who was very helpful, what's not to like
Level of customer service was lovely, pleasant and time & care taken with our order and purchase
The person at the customer service desk was extremely helpful and pleasant
Easy to order and product was waiting on a trolley. Friendly Staff !
The products were great but had very little information about the delivery, I had to contact the delivery Co when my order did not arrive on specified day
I came into Homebase this morning . I didn’t know how find what size washer I needed for my shower head I stopped a man in homebase t-shirt to ask for help . He was so polite and helpful . I found out his name Sean I felt I had to give feedback .
I would like to say thank you
I clicked and collected a tin of paint and drove 3 miles home. When I got home, the lid had come off the paint and 5l leaked all over the car. It appears the paint had been opened and put back on the shelf. It’s done extensive damage to my car.

Besvarelse fra Homebase - Leeds
Went to collect an order l made of a feather light shade on arrival lady on the collections till didn't acknowledge l was there another one of her colleagues asked for my order number which l gave he came back with a feather standing lamp l said this is not my order lady rudely replied yes it is cause l collected it with her very very rude manner l calmly shower her my order receipt which showed that was not my order they were giving me she soon realised l was right and only then corrected her manner but by then it's too late cause lm already irritated l came in nicely to collect my purchase not to receive that kind of treatment when l was having such a nice day ! Thanks !

Besvarelse fra Homebase - Leeds
The experience was smooth and the staff couldn’t do enough to help.
We visited the Leeds Moor Allerton store today for some paint. It was difficult to find a staff member willing to help us. We then found Ethan and asked him to show us what we needed. He went over all the types of paint, brands, how much we’d need and what colours he could match. He went above and beyond and IS A CREDIT to the business showing all the staff members top notch customer service!!! We were about to lose hope and go else where but he helped us and upsold us 2+ litres of paint we wouldn’t have otherwise bought. Lovely and polite young man.
Offered a choice of planter, agreed to hold until seen. Assistance with handling and loading.Pleasant and polite service throughout.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.