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Homebase - Glasgow Anmeldelser 

115
•
TrustScore 4 ud af 5

4,2

Marked for byggematerialer
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Lokation

Skift lokation

Auldhouse Retail Park Road, Pollokshaws, G43 1AP Glasgow, GB

•
0345 640 7293

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Canceled a collection order its been weeks trying to get my money back never again will I shop here.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

No Homebase near us so we drove to 25 miles to Glasgow store to see an advertised patio set. It was too big to fit in the car - very disappointing and the store could not arrange delivery but an... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered the matara rattan garden sofa for a click and collect. Lewis brought it to my car and helped unload. With the box being too large to fit he offered to stay and help put all the individual item... Se mere

Bedømt til 5 ud af 5 stjerner

Lewis was very helpful, efficient and polite when mixing my dulux paint. Im not sure of the name of the person on tills, receipt says 235962, he was also very polite and was very patient with the eld... Se mere

Virksomhedsoplysninger

  1. Marked for byggematerialer
  2. Butik med badeværelsesudstyr
  3. Gør det selv-butik
  4. Møbelforretning
  5. Havecenter
  6. Køkkenindretningsbutik

Om Homebase - Glasgow

Skrevet af virksomheden

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Skrevet af virksomheden

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktoplysninger

  • Auldhouse Retail Park Road, Pollokshaws, G43 1AP, Glasgow, Storbritannien

  • 0345 640 7293

4,2

God

TrustScore 4 ud af 5

115 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 46 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(115)

743 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Never again

Canceled a collection order its been weeks trying to get my money back never again will I shop here.

5. august 2026
Uopfordret anmeldelse
Homebase - Glasgow-logo

Besvarelse fra Homebase - Glasgow

Hi Natalie,
Thank you for your feedback.
I’m pleased we’ve had the opportunity to look into this further and take the appropriate steps to resolve the matter. I’ve also followed up with you directly via email regarding the cancelled order.
I appreciate that your original experience was frustrating and not what we would have wanted, but I’m grateful you gave us the opportunity to put things right.
Your feedback has been really valuable in helping us understand where we can improve and I'll make sure the right learnings are shared with the relevant team.
Thank you again for your patience and for working with us while we resolved this.
Best wishes,
Christian
Homebase Customer Recovery Team

Bedømt til 5 ud af 5 stjerner

Nice indoor plant pot.

This was an online order only! Order went well but because shop didn't have plant pot I'd then liked to have had it delivered to store. This is because of postage & perhaps having to return (to shop) but then losing postage paid.

30. oktober 2024
Bedømt til 5 ud af 5 stjerner

Polite and helpful staff

Lewis was very helpful, efficient and polite when mixing my dulux paint.
Im not sure of the name of the person on tills, receipt says 235962, he was also very polite and was very patient with the elderly customer in front the kept questioning why the weed killer she was buying had pump in the name but didn’t come with a pump. I work in retail and definitely wouldn’t have been able to stay as patient as he did for as long as he did. Well done to both colleagues!

25. oktober 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Staff untrained

Staff untrained.
Manager rude and abrasive to staff.
No one seems to have a clue what is happening.
Store disorganised and messy

14. oktober 2024
Uopfordret anmeldelse
Homebase - Glasgow-logo

Besvarelse fra Homebase - Glasgow

Hi Karen​,

Thanks for bringing this to our attention. We’re sorry to hear you've had a disappointing experience instore. Feedback like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new) if you would like to discuss this further.

Team Homebase

Bedømt til 5 ud af 5 stjerner

No paint trauma.

It was my third visit to the store this week trying to find a paint match for a bedroom in the house. I was served on all three occasions by a young lad (l think called Lewis). He was exceptionally helpful even one night going out of his way 5 mins before the store closed. I am grateful for his help and will continue to use that store for sure.

12. oktober 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Not the product I ordered

Not the product I ordered. It has been substituted with another product I would have rejected if I had been consulted.

I stay too far from store to bother to return them. I’m not sure if this was intentional or if whoever lifted them didn’t read the order or the product box either way it’s disappointing.

11. oktober 2024
Uopfordret anmeldelse
Homebase - Glasgow-logo

Besvarelse fra Homebase - Glasgow

Hi John,

We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store to review further.

Thanks,
Team Homebase

Bedømt til 5 ud af 5 stjerner

Needed help to source specific paint…

Needed help to source specific paint that I couldn’t find..Lewis at Auldhouse, Glasgow branch was very helpful and efficient, knew the stock and also made me up a sample from the deluxe range. Very happy with the service provided.

5. oktober 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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