I had to bring a faulty product back. Rebecca’s customer service attitude was poor. I tried to explain that it was inconvenient to have to bring it back. She refused to apologise saying she doesn’t pa... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I had to bring a faulty product back. Rebecca’s customer service attitude was poor. I tried to explain that it was inconvenient to have to bring it back. She refused to apologise saying she doesn’t pa... Se mere
Virksomheden har svaret
After getting a new Intergrated fridge/freezer fitted, we needed some new doors as we had been advised incorrectly by a previous company on sizes etc. I can’t tell you how helpful Kayleigh and Neil we... Se mere
Popped into Homebase Frome yesterday for another pot of Heritage paint as we’d run out. Peter was as helpful as ever and quickly mixed a pot up for me as there was none in stock. He’s always ready w... Se mere
Linda at HomeBase in Frome Somerset is a happy friendly and efficient member of staff. I bought numerous items but later had to return some unused as they were unsuitable. Linda is consistantly pleasa... Se mere
Skrevet af virksomheden
Skrevet af virksomheden

Wessex Fields, BA11 4DH, Frome, Somerset, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 45 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Peter was brilliant, nothing was too much trouble! He mixed some paint for me when the one I wanted was out of stock and he didn’t complain at all :) would definitely get my paint from him again. Thank you Peter!
Easy to find product and order online. Good price and available within hours. Ready on the shelf at the in store collection point.
I was returning an unwanted gift and managed to speak to Ian about it and he was very understanding and excellent with his customer service in effecting the refund as well as then giving me lots of information and insight into the other product I ended up buying. Ian was amazing!
Ian made my day! His customer service, understanding and helpfulness were beyond compare. He helped me sort the problem, had good advice, did not rush me and gave me his full attention. Outstanding.
Peter was supper friendly and helpful. He had no hesitation to help. A star member of your staff.
Excellent salesman called Pete who went above and beyond and was extremely helpful!! A asset to your company!!!
Polite and offered advice on the plants i purchased
Peter was so helpful on the paint counter. Knowledgeable and quick.
I was served by Peter. He was so helpful in many ways even carrying my purchases to the till. Thank you Peter
Peter helped me when selecting paints and mixing them. He went above and beyond with his customer service and was very knowledgeable. He made my shopping experience easy and enjoyable. Thanks again, Peter. The store are lucky to have you.
Very easy to park outside the store. Click and Collect just inside the entrance and my order was received very quickly.
I got what I needed but it took a long time. Couldn’t find staff to help. I was carrying a newborn baby and needed to lift compost bags, a fellow customer kindly helped me and put it on my trolley and my car but no staff available. I had hoped that there would be the offer/option when I got to the till but that did t happen.
Pete on the paint mixing department in Frome is brilliant, really helpful and friendly and saves me some money!!
Order was there, friendly staff, unfortunately I had ordered the wrong thing but they were very helpful.
The service I received from Peter who mixed some paint for me. He couldn’t have been more helpful or charming - good old fashioned service. Peter even took my large tin of paint to the till which enabled me to leave promptly. Please employ more Peters!
Brilliant service from Pete today. He went out of his way to sort out my paint predicament. Very helpful.
Pete was so helpful today , I left it all to him to sort out my paint
We picked up some paint and Pete mixed the paint for us. He gave us excellent customer service and was friendly and knowledgeable.
Pete was very helpful and gave good advice to support us with our paint mixing choices. Very engaging and friendly.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.