Joe who told me he was the current manager of your Cambridge branches “closing down sale” refused to give me a refund when I found out items in his up to 50% sale could be purchased cheaper on your we... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL Cambridge, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
On our visit we encountered a wonderfully helpful staff member called Jack who spent some time demonstrating how a sofa bed worked, a matter of great interest to us. He then led us the cavernous war... Se mere
We bought a chimenea today that we were very excited to try out. Unfortunately, barely 30 minutes into the fire being on, a through-and-through crack developed in the top half of the chimenea, and... Se mere
Virksomheden har svaret
I've been a customer since the Cambridge store opened. It’s in a convenient central location near other businesses and ample parking usually. There’s a good range of products including nice bathroom a... Se mere
Virksomhedsoplysninger
- Marked for byggematerialer
- Butik med badeværelsesudstyr
- Gør det selv-butik
- Møbelforretning
- Havecenter
- Køkkenindretningsbutik
Om Homebase - Cambridge
Skrevet af virksomheden
Homebase
Skrevet af virksomheden
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktoplysninger
Unit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL, Cambridge, Storbritannien
- 0345 640 7256
4,5
Fremragende
165 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 45 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful staff
Every year I buy my Christmas tree at Homebase. They always have a big assortment to choose from. This year I ordered online, but in the store I’ve realised that it was too small. A shop assistant unpacked several other trees and I could return the initial one and buy a new one. It looks gorgeous at home now! Happy Christmas
3. december 2023
Besvarelse fra Homebase - Cambridge
Hi Tanya,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Rusty discounted product
Product discounted by 50%. After a 40 mile trip to collect was given rusty product. Would have refused it if paid full price. No explanation of why discounted when ordering.
10. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - Cambridge
Hi Paul,
Thanks for your feedback. We’re sorry for any disappointment caused - We have just emailed you regarding this 😊
Thanks,
Team Homebase
Click and collect - complete disappointment, took money, items not available
Paid for item to click and collect, had the text message to say it was ready, half way there had a phone call I missed driving to say they actually did not have items in stock and would not get them moving forward.
Complete waste of my time sadly, and though I am sure the money will be refunded, as normal with these these things it is not immediate and will be a few working days.
So disappointing, if they do not have items in stock, they should not be available for purchase, and certainly messages should not be sent in error to say items are ready for collection if that is not the case.
6. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - Cambridge
Hi there,
Thank you for taking the time to leave us a review, we're sorry to hear that there was no stock of what you ordered. We try to keep our online stock levels correct however there can be variances due to damage and theft, we're sorry that you were affected by this.
Team Homebase
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.