Lovely staff especially the lady who gave us the picture hanging tip! I didn’t get her name but operator 222860 at the checkout. Well stocked, clean tidy shop with competitive prices. Homebase always... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Called to collect 13 pre-ordered bags of soil/compost and whilst in the Alnwick store decided to purchase some large ceramic pots. At the checkout we were served by Martin, and asked for assistance c... Se mere
After being failed by the first two shops we checked to get gear for our archaeological field school students, the team at Alnwick Homebase got us sorted! Lovely staff, super helpful and empathetic... Se mere
Once again, no one was at the cash registers, so I had to queue up at the customer service desk. There were already six people in the queue waiting to pay for their goods. The lady behind the desk c... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Marked for byggematerialer
- Butik med badeværelsesudstyr
- Gør det selv-butik
- Møbelforretning
- Havecenter
- Køkkenindretningsbutik
Om Homebase - Alnwick
Skrevet af virksomheden
Homebase
Skrevet af virksomheden
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktoplysninger
Willowburn Avenue, NE66 2JH, Alnwick, Northumberland, Storbritannien
- 0345 640 7842
4,6
Fremragende
105 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 45 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The lady was very friendly I got a…
The lady was very friendly I got a different reaction from when I collected my previous item when I was served by the gentleman
24. september 2024
Uopfordret anmeldelse
Easy to use website
Contacted me to let me know the colour I’d ordered on click and collect was not available. Had 3 other colour choices waiting for me when I arrived to pick up item. That’s good service!
18. september 2024
Uopfordret anmeldelse
Given wrong order
Given wrong order. Given selotape, should have recived masking tape.
Needed for painting job for client.
Should have went screwfix.
18. september 2024
Uopfordret anmeldelse
Besvarelse fra Homebase - Alnwick
Hi Max,
We're sorry to let you down on this occasion.
This has been passed to our escalations team to reach out to you.
Many Thanks
Team Homebase
Was allowed to pay for click and…
Was allowed to pay for click and collection only to be told not in stock.
No refund as of yet then a message to say thank you for collection
17. september 2024
Uopfordret anmeldelse
Besvarelse fra Homebase - Alnwick
Hi Kayleigh,
We’re sorry we haven’t been able to fulfil your order on this occasion. We appreciate you bringing your experience to our attention and will share it with the store.
Thanks,
Team Homebase
Pain free experience!
Easy on line purchase process with quick delivery of collection information and notification of ready to collect status. Collection was very straight forward. All good!
16. september 2024
Uopfordret anmeldelse
Great service in Alnwick today by…
Great service in Alnwick today by Samantha.
14. september 2024
Uopfordret anmeldelse
I ordered it yesterday & called in…
I ordered it yesterday & called in today & l picked it up. Great service as always i
13. september 2024
Uopfordret anmeldelse
Decent product and good value
Decent product and good value, although not in stock in my local store, was soon delivered there. well done.
7. september 2024
Item immediately ready to collect
Item immediately ready to collect. No wait.
10. september 2024
Uopfordret anmeldelse
Exceptional customer service
5. september 2024
Uopfordret anmeldelse
Fast and easy process
Fast and easy process. Staff were very helpful and friendly :)
31. august 2024
Uopfordret anmeldelse
So easy.best way to shop
27. august 2024
Uopfordret anmeldelse
Strange that homebase will not provide…
Strange that homebase will not provide a till receipt or vat receipt for items ordered and collected from store.
28. august 2024
Uopfordret anmeldelse
Besvarelse fra Homebase - Alnwick
Hi Andy,
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) with “FAO Molly” in the subject line, and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
Order immediately available when we…
Order immediately available when we came to pick up
27. august 2024
Uopfordret anmeldelse
Great service from Davey who helped me…
Great service from Davey who helped me from entering store to loading my purchase into car. Thanks.
23. august 2024
Uopfordret anmeldelse
Seamless service from ordering to…
Seamless service from ordering to collection.
19. august 2024
Uopfordret anmeldelse
Friendly and very helpful staff
Friendly and very helpful staff. Went above and beyond. Especially in the gardening dept. Thank you.
11. august 2024
Uopfordret anmeldelse
Quickly Confirmed
Found what I was looking for online. Ordered immediately.
Waited less than on hour before my order was ready to collect.
Love my purchase. Lovely colour and very good price.
8. august 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.