Holmedesign Anmeldelser 7

Having installed our kitchen in 2024, we returned to Holme Design for the renovation of our bathroom.
There are great designs in the showroom and Haydn was excellent in attending to our needs, offering suggestions, and designing a modern and luxurious shower room.
Croft Bathrooms installed all the fittings and tiles and the quality of their work is excellent. They were friendly, had great attention to detail, and offered finishing suggestions when needed. We are so pleased with the finished room.

Very thankful to Holmedesign for the planning and installation of our lovely new kitchen.
We visited Holmedesign after they installed my parents kitchen and did such an amazing job we knew that there was no one else we could trust with the planning of our kitchen. We visited the showroom in Bedale , there was such an amazing choice of units and worktops. Saw the kitchen unit I wanted straight away and Hayden helped choose worktops and handles. An exceptionally easy process. Didn’t have to wait too long for installation with everything planned by Hayden and his team,from lighting to flooring.
Installation day arrived and everything went very smoothly , Andy is an exceptional kitchen fitter and all the team involved plasterers electricians and flooring fitters were amazing. They also kept very clean and tidy work areas which made the whole process so much easier.
We now have a beautiful new kitchen which I am very proud of. After sales care is also exceptional with Mel helping to register our electrical goods .
If you are looking for a new kitchen you should look no further.

Excellent service, couldn’t recommend them enough. From all the support through the design process. Quick delivery and amazing after care.

We had our kitchen designed and installed by Holme Design. The whole process from design to installation was smooth and stress free. They helped put together a great design and the installation team were great guys, who really cared about their work and attention to detail. Immaculate finish. We love our dream kitchen thank you!

We are thrilled with our new kitchen from Holme Design and would highly recommend the company From the initial visit to the showroom, we were guided throughout the whole process and were given time to consider our design choices: there was never any pressure for custom.
The project was well-coordinated by all specialist contractors, who carried out their work to a high standard and were friendly and amenable throughout. Special thanks to Andy, Ben, Darren and Ronnie!

We went to Holme Design because we were attracted to the 2 week timescale to complete the work and wanted a company that could project manage and do all the various electrical, plumbing, flooring and joinery work that was required. Our kitchen was outdated and had some very strange electrical wiring.

We were not disappointed. The Project Manager and joiner was superb, and made us some bespoke cabinets to fit awkward corners. He checked everything at the end of the job and came back to do some minor snagging work with no qualms. The electrician was a star, and we asked him to do some other work for us while he was there. The Karndean flooring was fabulous - I'm not sure how they got it to scribe right up to the skirting boards so exactly but they did!
We also had a bespoke quartz worktop and wall cover - which is beautiful. The whole experience was good. We expected there to be disruption, but the team minimised this by sticking to their schedule.

I would certainly recommend this company to anyone. We love our new kitchen.

The solid wooden kitchen with a large sink and range oven surrounded by a mantle in the showroom is the kitchen of our dreams. It is available in a range of colours and door styles we were told. Well, we do not have that kitchen. We have a thin, hollow mass produced version of this with the tiniest sink I’ve ever seen (and we are a family of seven) I miss my old sink! The doors feel cheap, you can tell by the weight and the amount of holes within the cupboards/carcasses. Some attempt was made to cover the pre-drilled holes, but in most cases they have been left. It looks very flat-packed (and that’s because it IS flat packed) which again I did not expect. Ply needed to be inserted between appliances & doors in order for them to fit. We’ve already had issues with not being able to open the dishwasher.

We were shocked at the cost of the kitchen, and with ‘extras’ and ‘upgrades’ what we were quoted initially, was not the price we paid. We disputed extras which I won’t go into (I don’t have enough characters) so let’s just say overall communication and expectations weren’t clear. We were told by the owner “I can’t manage customer expectations” and “Everyone goes over budget” The original quote differed massively to what we paid. We were told the worktop we wanted was extra. The floor we chose was extra. The preparation needed was extra (We are talking thousands extra here, not just a few pounds.) The cut out in the worktop we saw and loved in showroom and thought we were getting also turned out to be an extra too. He hadn’t quoted for that, so the last minute phone call requesting extra money for the sink drainage cutout was all done while the worktop was being cut, and the kitchen near complete. So we had little time to think and said no, as we were worried and losing control of our costs. Obviously we regret that now as the 'standard' isn't what we wanted or expected. I think it shocked me as he said he always went for the top spec, and then we could slim down to suit the budget. It seems odd as I’ve got less kitchen that I initially wanted, for more money.

There were a few mistakes. Sockets in the wrong place, the radiator needed moving, and I have an additional hole in my external wall and there was a dent in the floor. They wouldn't fit the oven, the waste disposal was the wrong size and I was constantly chasing on the phone or email. Many questions went un-answered on email, which meant I grew more and more frustrated.

The oven was my biggest issue he unpacked the oven he said it was a 'monster job' (his words) and as a one man band couldn't and wouldn't fit it. So after tears and ringing around everywhere we were able to get another electrician in so we could cook. I wouldn't have minded if Holme Designs supported me in terms of seeking an electrician... but they just left the oven in the box. A HUGE thank you to Macintosh and Parker in Northallerton for stepping in.

I know mistakes happen, and many things are fixable but on some occasions, he had to come a look. He didn’t believe my claims, or photographic evidence and on one occasion called me a liar over a plug socket ☹ It’s been an emotional roller coaster with anger and tears, which I have never ever had before.

The visuals weren't to scale, and didn’t include things like sockets etc. I should have pushed for a better design, then maybe I’d have picked up some of the errors at this point and it may have avoided a lot of sleepless nights.

The kitchen started officially on the 14th Oct, and was complete (without the exception of the outstanding snagging) on the 10th Dec.

I’ve never known anything like it. I wish I’d have gone elsewhere. More money doesn't mean better quality. Quality doesn't come as standard; it comes as an extra.

Note: I do not have an electrical certificate for the work that has been carried out, despite it being in the quote. I’m still chasing that and I’m also still waiting for a replacement dishwasher door.