Didn’t fancy risking delivery to door from experience of damage for other goods by post recently. So used hmv click and collect as was an LP gift. York store were very friendly and service great.
Virksomheden har svaret
Lokation
Skift lokation10A Coney Street, YO1 9NA York, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
HMV had an old series on DVD which I couldn't buy anywhere else. HMV website is easy to use and delivery was fast and efficient.
Virksomheden har svaret
Cheaper than a well-known ... marketplace, with an easier to access warranty should it prove necessary. But they're JBL which has been fine previously. Friendly, trouble-free collection from our local... Se mere
Virksomheden har svaret
I placed on order to be delivered to the store. It arrived within a couple of days. The staff promptly found my order upon collection. I have used this method on several occasions and never yet had a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - York
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
10A Coney Street, YO1 9NA, York, Storbritannien
4,6
Fremragende
528 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lola Young pre oder and pick up in store
A friendly and professional service. Great communication. Shame the record company delayed the manufacture of the vynl, but that wasn't HMV's problem. The album was worth the wait. I've used HMV for years and hopefully many more to come.
4. marts 2025
Besvarelse fra hmv (UK) - York
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - York
Hello Beryl
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Gladiator II
Brilliant film -pre-ordered and arrived first day of release. Excellent customer service.
2. marts 2025
Besvarelse fra hmv (UK) - York
Hi Lesley
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - York
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - York
Hi Nicholas
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff are so helpful
28. februar 2025
Besvarelse fra hmv (UK) - York
Hi Samanthacarden
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our York store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - York
Hello Linda
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV review All the latest music films etc easy to…
All the latest music films etc easy to navigate Web site well packaged quick delivery. Great communication
26. februar 2025
Besvarelse fra hmv (UK) - York
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service will use again
28. februar 2025
Besvarelse fra hmv (UK) - York
Hi les
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
York HMV
York is my local store and the staff are lovely and very helpful. I usually give five stars but on this occasion I have given four, still a good score, but I was asked to enter my email address on a screen, leaning over the desk, with customers waiting behind me. I am not as nimble as some at typing, and doing so in a difficult position was embarrassing and irritating
26. februar 2025
Besvarelse fra hmv (UK) - York
Hi Eddie
Thank you for taking the time to leave us a review.
We love receiving feedback from our customers and will do our best to earn that last star from you next time.
Apologies for any inconvenience as a result of having to lean over to enter your email address, please feel free to raise this with staff during your next visit so they can accommodate this action better for you.
Have a great day!
Ordered george harridolpn LP for present…
Ordered george harridon LP for present good price came within good time with Email letting me know when.well packaged will buy again from HMV.
26. februar 2025
Besvarelse fra hmv (UK) - York
Hello Jenny
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Just need a cd player now
15. februar 2025
Besvarelse fra hmv (UK) - York
Hello Em
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Besvarelse fra hmv (UK) - York
Hello Mr
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our York store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Great service
1. februar 2025
Besvarelse fra hmv (UK) - York
Hi CLARE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A special picture vinyl
A special picture vinyl, greatly appreciated by the recipient. 😊 Thanks.
2. februar 2025
Besvarelse fra hmv (UK) - York
Hi customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Found the vinyl albums we sought though…
Found the vinyl albums we sought though the Country section was overloaded and difficult to browse.
2. februar 2025
Besvarelse fra hmv (UK) - York
Hi Alan
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Perfect gift for a mum
23. januar 2025
Besvarelse fra hmv (UK) - York
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - York
Hi Anne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - York
Hello Customer
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
I tried to cancel this order as I…
I tried to cancel this order as I ordered the wrong cable. HNV didn’t cancel the order they didn’t even respond!!!
14. januar 2025
Besvarelse fra hmv (UK) - York
Hi Julian
I am sorry to hear about your recent experience when contacting us to cancel an order. I can see that we did respond to your cancellation request the following day but unfortunately as the item was in stock at the time of ordering we were unable to cancel this before it was dispatch; apologies if this email did not come through to you.
If the item is still sealed, unused, in perfect condition and within 14 days of receipt, please feel free to either exchange in one of stores or if you would prefer a refund, please return this to our warehouse directly. For further assistance please contact us at support.hmv.com.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.