I received an email 6th may to tell me that there was a delay on my order, I expected it to take ages, but on 8th may I was emailed to say it had been despatched, I picked it up a couple of days lat... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
When the very helpful member of staff couldn't find the DVD I was after he ordered it for me with the option of home delivery or collection. I collected it three days later.
Virksomheden har svaret
Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... Se mere
Virksomheden har svaret
I buy a lot at Yeovil store rob the manager is amazing he knows we're everything is i calling him the beard of knowledge I ask for stuff and he takes me street there he also suggests music i might... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Yeovil
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, Storbritannien
4,7
Fremragende
195 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful staff
When the very helpful member of staff couldn't find the DVD I was after he ordered it for me with the option of home delivery or collection. I collected it three days later.
19. maj 2026
Besvarelse fra hmv (UK) - Yeovil
Hi Ian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
deep purple lp
I received an email 6th may to tell me that there was a delay on my order, I expected it to take ages, but on 8th may I was emailed to say it had been despatched, I picked it up a couple of days later, the shop assistant was excellent in the service I got
I am very impressed
Thank You
11. maj 2026
Besvarelse fra hmv (UK) - Yeovil
Hi bryan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great!
Easy and quick collection! Staff at Yeovil are always friendly and chatty and helpful, really love to visit!
16. maj 2026
Besvarelse fra hmv (UK) - Yeovil
Hi Mel,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I buy a lot at Yeovil store rob the…
I buy a lot at Yeovil store rob the manager is amazing he knows we're everything is i calling him the beard of knowledge I ask for stuff and he takes me street there he also suggests music i might like and many times I've come away with 3 / 4CDs what ever your paying him it isn't enough ps love having
16. maj 2026
Besvarelse fra hmv (UK) - Yeovil
Hi Paul
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our hmv Yeovil store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Quick easy to use website great service…
Quick easy to use website great service ordered from hmv loads would recommend it
11. maj 2026
Besvarelse fra hmv (UK) - Yeovil
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent staff and choice
10. maj 2026
Besvarelse fra hmv (UK) - Yeovil
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lovely service from the workers
Lovely service from the workers, very friendly and helpful getting me what I wanted! Delivery was quick on an item I ordered in store. :)
9. maj 2026
Besvarelse fra hmv (UK) - Yeovil
Hi Ely
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order
Easy to order, great updates on order.At collection store in Yeovil, fantastic customer service.
25. april 2026
Besvarelse fra hmv (UK) - Yeovil
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Yeovil
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV - Physical Media Hub!
Whether it is online or in store THE HMV experience is always top notch.
All stock easy to find, website easy to navigate and prices are very competitive.
Staff at Yeovil branch are always friendly, helpful and very knowledgeable.
Viva Le High Street! Long Live Physical Media!
19. april 2026
Besvarelse fra hmv (UK) - Yeovil
Hi Darryl
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The excellent knowledge and…
The excellent knowledge and friendlyness of the staff they ordered what i wanted and the delivery came quickly. Thank you to the staff at hmv in Yeovil
18. april 2026
Besvarelse fra hmv (UK) - Yeovil
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Picked up dvd from store last…
Picked up dvd from store last Wednesday, quicker than i expected
14. april 2026
Besvarelse fra hmv (UK) - Yeovil
Hi Brian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The team in HMV Yeovil were fantastic
The team in HMV Yeovil were fantastic . They helped us with every kpop thing we needed. I believe the gentleman was called Roly and he was amazing with my daughter.
27. marts 2026
Besvarelse fra hmv (UK) - Yeovil
Hello Lynsey
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Yeovil store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Ordered on line and I was kept informed…
Ordered on line and I was kept informed of status of delivery at all times
Went into store to collect and met with friendly and efficient staff
28. marts 2026
Besvarelse fra hmv (UK) - Yeovil
Hi Brenda
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
As usual pleasant and helpful staff facilitated my ordering, then collecting, the CD I wanted
16. marts 2026
Besvarelse fra hmv (UK) - Yeovil
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service although I had to…
Excellent service although I had to make 2 trips to collect my order as it wasn’t sent in in one package, series 5 arrived and series six at the following day.
So obviously would have been easier for me if they had been dispatched at the same time.
14. marts 2026
Besvarelse fra hmv (UK) - Yeovil
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have paid for a copy of the The…
I have paid for a copy of the The Traving Willburys LP volume Three only to find it is out of stock, if had known that I would have obtained elsewhere it’s been sometime since I ordered it but have no update at all
13. marts 2026
Besvarelse fra hmv (UK) - Yeovil
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see the item is now on it's way to you and should arrive soon. Regards
Quick & easy
They ordered me a DVD which arrived a few days later and they texted me - no issues with order or collection.
11. marts 2026
Besvarelse fra hmv (UK) - Yeovil
Hi Sherwood,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Yeovil branch staff are always…
Yeovil branch staff are always welcoming, friendly and very helpful.
It is a valuable store to us customers so it must be kept 'up and running'.
14. februar 2026
Besvarelse fra hmv (UK) - Yeovil
Hello PIP
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
DVD wouldn’t work all my other dvds…
DVD wouldn’t work all my other dvds work I had to go out of my way to take it back for to try and get it replaced then to they saying oh it can’t be delivered you have to come into store to collet it when I have payed for it to be delivered
It’s a joke
6. marts 2026
Besvarelse fra hmv (UK) - Yeovil
Hi Donna,
Thank you for your feedback.
We are very sorry to hear of your disappointment following your recent experience with us, please be advised that our hmv stores are exchange only and we unfortunately do not offer postal replacements.
We certainly appreciate your comments and please be assured that they shall be passed to the relevant team for review.
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