Notification of order ready at the collection point was quick. Contact by the collection store was welcomed the staff member was very polite both on the phone and instore
Virksomheden har svaret
Lokation
Skift lokationUnit S12, Washington Square, CA14 3BD Workington, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have visited a lot of hmv stores but this one leads the example, The staff are friendly, helpful from the moment you enter the store till the time you leave and go to Great lengths to ensure that yo... Se mere
Virksomheden har svaret
Good customer service inn store and delivered by post on time when they didn't have any stock inn.
Virksomheden har svaret
I regularly order my CDs on click and collect from HMV and to date I've had no problems. I collect from my local store where the staff are really helpful. The packaging is minimal and totally recyclab... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Workington
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit S12, Washington Square, CA14 3BD, Workington, Storbritannien
4,9
Fremragende
116 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Awesome staff.
16. december 2023
Besvarelse fra hmv (UK) - Workington
Thank you Robert, you're awesome and have a very merry christmas from us at hmv!
Besvarelse fra hmv (UK) - Workington
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very very helpful staff
15. december 2023
Besvarelse fra hmv (UK) - Workington
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent
I'm not much of a reviewer type of person but the customer service I had at hmv workington today was exceptional and feel like the man deserves some recognition from it, unfortunately I didn't get his name I was in too much of a christmas panic to remember to get it, but he had long hair and was incredibly helpful, I needed to get a few things "anime" for my niece, and had absolutely no idea on where to start, all looks the same to me and I don't have a clue what's what, he went above and beyond to help me, he was really friendly, informative. Genuinely just really great customer service. Thanks
14. december 2023
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Workington
Hi Rachael,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Lovely staff very helpful asked about…
Lovely staff very helpful asked about item not on display went out of way to get for me.
23. november 2023
Besvarelse fra hmv (UK) - Workington
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
store review
Good customer service inn store and delivered by post on time when they didn't have any stock inn.
10. november 2023
Besvarelse fra hmv (UK) - Workington
Hello Dan
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Workington HMV Rocks!!
Efficient service and delivery, simple to order, excellent customer service in the shop for all enquiries, amazing product knowledge asking any staff member, a great team here in Workington, we're so lucky!
30. oktober 2023
Besvarelse fra hmv (UK) - Workington
Hi Clare
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Workington is a brilliant shop
The staff are amazing . The store is always well stocked and very well organised.
24. oktober 2023
Besvarelse fra hmv (UK) - Workington
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Buy online collect in store
Very easy, I was emailed that the purchase was ready to collect, went to store same day and picked up the order. Simple.
25. oktober 2023
Besvarelse fra hmv (UK) - Workington
Hi Mr Baker
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Rolling stones
Bring service ordered the new Stones album before release date got email saying it was in on day of release great service thanks.
24. oktober 2023
Besvarelse fra hmv (UK) - Workington
Hi Graham
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Lee was helpful and attentive
Lee was helpful and attentive. Excellent customer service.
24. oktober 2023
Besvarelse fra hmv (UK) - Workington
Hi Mr Birtwistle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Workington
Hi Sheena
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really nice staff very knowledgeable…
Really nice staff very knowledgeable and weren’t condescending or made me feel stupid when I wasn’t sure of what exactly I was looking for
24. september 2023
Besvarelse fra hmv (UK) - Workington
Hi Karen
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
CD purchase
They didnt have the CD i wanted in stock but ordered it in for me. Came very quickly
8. september 2023
Besvarelse fra hmv (UK) - Workington
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful in the shop when placing…
Very helpful in the shop when placing my order. Order arrived in excellent time. Great service, great shop. Thanks.
17. august 2023
Besvarelse fra hmv (UK) - Workington
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love the site
Love the site, lots to find and always what I am looking for. Also very fast delivery, do I am enjoying dvd order.
17. juni 2023
Besvarelse fra hmv (UK) - Workington
Hi Patricia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Awesome customer service
Awesome customer service from start to finish from all staff members. Super helpful and friendly
26. maj 2023
Besvarelse fra hmv (UK) - Workington
Hi Jodie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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