It's good that I can wait a few days before collecting my purchase. Not always possible with certain other suppliers! Winchester shop is well stocked and the staff are very helpful. I also purchased t... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnits 38 - 40, The Brooks, SO23 8QY Winchester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Assistants are always ready with a smile and a helpful attitude to assist with your query. They help locate items in store or look them up online. Personally I never experience an attitude to my age w... Se mere
Virksomheden har svaret
Just totally satisfied with how HMV (UK) ARE CONDUCTING THEM SELVES top top company that I totally believe in when I have too purchase my steelbook dvds 4k, so far they have been very efficient that's... Se mere
Virksomheden har svaret
Unfortunately I was not sent a ready to collect message until I had written to customer service and asked is my order ready. A day after customer service advised it was ready I had an email telling me... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Winchester
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Units 38 - 40, The Brooks, SO23 8QY, Winchester, Storbritannien
4,9
Fremragende
151 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staff helpful and friendly
Staff helpful and friendly. Quick and efficient system for ordering and delivering. Good range of stock.
13. april 2024
Besvarelse fra hmv (UK) - Winchester
Hi Roderick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Winchester
Hi DavidandLinda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The man who ordered my CD was very…
The man who ordered my CD was very Helpful And knowledgeable and very polite will certainly be using HMV again for my music collection. 10 out of 10 .👍
11. april 2024
Besvarelse fra hmv (UK) - Winchester
Hi Philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Store, Great Staff.
Staff are always polite, courteous and really helpful. Thank you
9. april 2024
Besvarelse fra hmv (UK) - Winchester
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fabulous always friendly wonderful…
Fabulous always friendly wonderful customer service
2. april 2024
Besvarelse fra hmv (UK) - Winchester
Hi Georgina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Winchester
Hi customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I personally find all the staff nice…
I personally find all the staff nice and friendly also very helpful
6. februar 2024
Besvarelse fra hmv (UK) - Winchester
Hello Aaron
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Winchester
Hi martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Stock
Stock, Price, Trackable delivery
Perfect
Highly recommended retailer
Love visiting our stores in Basingstoke
Southampton & Winchester, and always get a warm welcome - nothing is too for the team and we always get what we're looking for
2. marts 2024
Besvarelse fra hmv (UK) - Winchester
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Haven’t received goods ,
Haven’t received goods ,
Will be contacting customer services
16. februar 2024
Besvarelse fra hmv (UK) - Winchester
Dear Ms Davis,
Thanks for leaving us a review.
Please be advised that your recent order was placed using our click & collect delivery option to our Winchester store, not home delivery.
I can confirm that this is ready to collect with your order confirmation email. Please note that should you be unable to collect the order, the store will return uncollected orders after 14 days from delivery, back to our warehouse for a refund.
Kind regards,
Customer Service Team
hmv.com
Good Customer Service!
Ordered a cd - as promised was promptly notified when it arrived - have ordered from this store before & always been satisfied with their customer service- Thank you Happy Customer
2. februar 2024
Besvarelse fra hmv (UK) - Winchester
Hi Jackie
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful friendly staff
26. januar 2024
Besvarelse fra hmv (UK) - Winchester
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff despite the error…
Very helpful staff despite the error made by the company in sending two of everything
24. januar 2024
Besvarelse fra hmv (UK) - Winchester
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
13. januar 2024
Besvarelse fra hmv (UK) - Winchester
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Assistants are always ready with a…
Assistants are always ready with a smile and a helpful attitude to assist with your query. They help locate items in store or look them up online. Personally I never experience an attitude to my age which can happen in stores that are not HMV. If I'm not feeling great when I go in I always leave with smile. All staff make it a positive experience.
5. januar 2024
Besvarelse fra hmv (UK) - Winchester
Hi Carol
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly and really helpful
Order arrived quickly and communication was good. Staff were really helpful in the shop about something else I wanted
2. januar 2024
Besvarelse fra hmv (UK) - Winchester
Hi Sas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent store staff very helpful…
Excellent store staff very helpful sourcing our orders
16. december 2023
Besvarelse fra hmv (UK) - Winchester
Hello,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Orderd cd on line collected from store
Orderd cd on line collected from store, friendly staff and on time.
29. december 2023
Besvarelse fra hmv (UK) - Winchester
Hi Malcolm
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Christmas present order arrived on time for collection
Good value and simple to order
28. december 2023
Besvarelse fra hmv (UK) - Winchester
Hi Nicholas
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV are back in the game.
Easy to use website. Delivered to nominated store quicker than estimated. Friendly staff in Winchester pick-up store. HMV are back in the game! Use them or lose them!
21. december 2023
Besvarelse fra hmv (UK) - Winchester
Hi Mr Elliott
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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