The staff member Jade A was so kind and helpful very exceptional customer service. She was attentive and super friendly. The headphones were ok but what really stood out for me was the level of servic... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnits 2 & 3, Lower Mall, Atria Watford Shopping Centre,, WD17 2TB Watford, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lovely staff young lady at my local store , very friendly , all went smothly no hassle . Just found the young lady name (AmyG) , so polite , chatting to my young lady with her lovely smile . We wish... Se mere
Virksomheden har svaret
This HMV is my local one and i usually shop for Kpop albums or at the t-shirts (occasionally the tech or gift items) and it used to be frustrating but a month or two ago they reorganised the kpop sect... Se mere
Virksomheden har svaret
Arrived to pick up a pre ordered LP. No staff at the checkout or visibly present, waited several minutes for staff to appear after I rang the bell which I nearly missed because of the clutter surround... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Watford
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Units 2 & 3, Lower Mall, Atria Watford Shopping Centre,, WD17 2TB, Watford, Storbritannien
4,8
Fremragende
186 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely staff young lady at my local…
Lovely staff young lady at my local store , very friendly , all went smothly no hassle .
Just found the young lady name (AmyG) , so polite , chatting to my young lady with her lovely smile . We wish her all the best for her future career
18. august 2026
Besvarelse fra hmv (UK) - Watford
Hi Joan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff member Jade A was so kind and…
The staff member Jade A was so kind and helpful very exceptional customer service. She was attentive and super friendly. The headphones were ok but what really stood out for me was the level of service from Jade.
15. august 2026
Besvarelse fra hmv (UK) - Watford
Hi Hana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff are great and easy to shop :)
This HMV is my local one and i usually shop for Kpop albums or at the t-shirts (occasionally the tech or gift items) and it used to be frustrating but a month or two ago they reorganised the kpop section and it’s much better (also means i’ve spent a lotttt more money than planned lol). The staff are always lovely, especially Connie who’s helped me multiple times and is always extremely welcoming and sweet.
11. august 2026
Besvarelse fra hmv (UK) - Watford
Hi Jake
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Watford store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Watford
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything in stock and my daughter…
Everything in stock and my daughter loves this shop especially the k-pop area
6. december 2025
Besvarelse fra hmv (UK) - Watford
Hi Adam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Luv a movie night
Connie has been very helpful quite a few time's now I luv vampire and horror movies 🎬 Connie tells me what's out or coming out also l really wanted to see the movie Bullitt with Steve McQueen ordered and received quite quickly I will be in again in the near future happy day's
3. juli 2026
Besvarelse fra hmv (UK) - Watford
Hello Susan,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store, and the colleague you mentioned will be delighted to read this too. We’ll pass this on to the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Beautiful book
Beautiful book, bought for my wife. She loves it! Never a problem with deliveries from HMV :)
4. juli 2026
Besvarelse fra hmv (UK) - Watford
Hi Matthew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Watford
Hi Glenn
Thank you for leaving a review! We pride ourselves on offering our customers the best experience and we hope the issue mentioned previously has now been resolved. If you need any further assistance please feel free to contact us at support.hmv.com.
Great customer relations
Great customer relations. Person dealing with getting my order was chatty and friendly, gave me a great movie recommendation!
19. juni 2026
Besvarelse fra hmv (UK) - Watford
Hi S
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Jade was very helpful and polite
Jade was very helpful and polite, a wonderful person radiating with positivity and kindness, great asset to the company. Please this to be passed to managers. Great experience.
16. juni 2026
Besvarelse fra hmv (UK) - Watford
Hello Alex
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Watford store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Easy to order/collect
Easy to order - collected with no issues.
Staff are friendly and helpful
10. juni 2026
Besvarelse fra hmv (UK) - Watford
Hi Carl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Watford
Hi Hayley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Heldful assistant
The lady looked through a number of boxes to find my CD. When she could not find it, she ordered it on-line for me.
7. juni 2026
Besvarelse fra hmv (UK) - Watford
Hi Russell
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Watford
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
fantastic assistant
fantastic assistant, so helpful, asked if I needed any help, which of course.i did.
she spent ages looking on the computer for my specific request.
which she found,
ordered it to store, extremely happy.
24. maj 2026
Besvarelse fra hmv (UK) - Watford
Hi harold
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service from your colleagues…
Good service from your colleagues picking up my recent orders
22. maj 2026
Besvarelse fra hmv (UK) - Watford
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great products, great staff, great service
My order arrived in good time and every member of staff I spoke with in the Watford store were friendly, helpful and professional.
14. maj 2026
Besvarelse fra hmv (UK) - Watford
Hi Dave,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The salesperson at the Harlequin Centre…
The salesperson at the Harlequin Centre Watford was very helpful. The CDs that I wanted was in store and another she offered to order and either collect at store or have it posted to. I chose to have CD posted. Was given all the relevant information. I thought she was great ambassador for HMV. She seemed to take pleasure in her job.
9. maj 2026
Besvarelse fra hmv (UK) - Watford
Hi Angie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Superb service
The items were delivered on time and packed really well,
I was anxious that it did not contain 2 LPs so once the checks had been done and the till cleared the girl urged me to open the parcel to check.
She understood my situation.
17. april 2026
Besvarelse fra hmv (UK) - Watford
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Watford
Hello Alan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.