I bought the wrong thing - entirely my fault. I took the item back to a different store, and there was no fuss at all sorting a replacement. Polite, helpful and friendly.
Virksomheden har svaret
Lokation
Skift lokationUnit G18, Trinity Walk, WF1 1QS Wakefield, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Went into store for a Country cd wasn't out staff placed an order for delivery to me was quick and easy came on time was very pleased Glad we still have HMV store's 👍 From service to the order and... Se mere
Virksomheden har svaret
Meeting jane mcdonald was absolutely incredible at hmv wakefield. The lovely young man (i think his name was travis) took such great photos off us so i am extremely greatful to him.
Virksomheden har svaret
Staff were excellent but HMV let down by their supposedly automatic email system advising that the CD had arrived at the local store. Hannah Peel CD is great though.
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Wakefield
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit G18, Trinity Walk, WF1 1QS, Wakefield, Storbritannien
4,8
Fremragende
176 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Ordered a Christmas item to be delivered to the Wakefield branch. The staff were very welcoming and friendly, the store was clean and the overall process simple.
7. december 2024
Besvarelse fra hmv (UK) - Wakefield
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dealt with very quickly.
5. december 2024
Besvarelse fra hmv (UK) - Wakefield
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Wakefield
Hi sherell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item not in stock but quick and helpful…
Item not in stock but quick and helpful to get it for me thankyou.
1. december 2024
Besvarelse fra hmv (UK) - Wakefield
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service all round
1st time ordering through website as product was a pre-order. Easy to order, with great communication regarding collection. Store staff (Wakefield store) very friendly and collection done with ease. Would have no hesitation in ordering online again and recommended HMV to others.
19. november 2024
Besvarelse fra hmv (UK) - Wakefield
Hi Jonathan,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV staff were very helpful when looking for a particular cd, it was easy and quick to have it delivered to store.easy…
HMV staff were very helpful when I was trying to find a particular artist in store and upon having no luck the member of staff looked the item up on the system and offered to get the item delivered to the store for me. It was very straight forward and was kept up to date via email and it only took a few days to come in. Really good service.
19. november 2024
Besvarelse fra hmv (UK) - Wakefield
Hi Karen,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful staff,ordered what I…
Very helpful staff,ordered what I wanted,very organised
31. oktober 2024
Besvarelse fra hmv (UK) - Wakefield
Hi Kerri,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
QueenT-shirt 😃
Friendly service, T shirt came in good time.Good Quality item & service 👌
3. november 2024
Besvarelse fra hmv (UK) - Wakefield
Hi Grant,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and great delivery…
Great service and great delivery service as always
24. oktober 2024
Besvarelse fra hmv (UK) - Wakefield
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Wakefield
Hi andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Wakefield
Hello Ben,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
First time I have used the on line…
First time I have used the on line ordering service. It was extremely quick and easy. I collected from my local HMV shop. Great. Very convenient and problem free.
No extra charges - just the cost of the CD itself.
5. oktober 2024
Besvarelse fra hmv (UK) - Wakefield
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and good communication…
Easy to order and good communication when item was ready to collect.
5. september 2024
Besvarelse fra hmv (UK) - Wakefield
Hi Jonathan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Goods were easy to order and were…
Goods were easy to order and were available for collection from my chosen store within a few days.
18. september 2024
Besvarelse fra hmv (UK) - Wakefield
Hi Tim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Simple online ordering for local…
Simple online ordering for local collection - what could be easier!
18. september 2024
Besvarelse fra hmv (UK) - Wakefield
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant shop & staff
17. september 2024
Besvarelse fra hmv (UK) - Wakefield
Hello Felice
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Wakefield
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Wakefield
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was Here - Stand Atlantic - Bubblegum Pink Vinyl
I ordered Was Here by Stand Atlantic the limited edition bubblegum pink vinyl and it was ready to pick up on release day and it was perfectly playable and a really nice colour very fast shipping
28. august 2024
Besvarelse fra hmv (UK) - Wakefield
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service as always in the…
Great service as always in the wakefield store! Friendly staff and a clean shop! And always helpful with any queries
21. august 2024
Besvarelse fra hmv (UK) - Wakefield
Hi Tom
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dette er Trustpilot
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.