I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered 4 different films and the staff made it a really easy process for me and the emails telling me they were ready to collect allowed me to pick them up when I was ready
Virksomheden har svaret
Very quick delivery to local store. Staff pleasant and efficient.All worked perfectly. Payment online showed as Sun (newspaper) which was a surprise and concerning at first!
Virksomheden har svaret
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Truro
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, Storbritannien
4,8
Fremragende
214 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
the free postage for spending over £20…
the free postage for spending over £20 - enabled me to get the two cd's I wanted...
11. juli 2025
Besvarelse fra hmv (UK) - Truro
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff at Truro are always ready to help
Staff at Truro are always ready to check and look up requests for my musical heroes, I’m 76 and a blues musician since 1964. My first memories of HMV are of the shop in London and bumping into John Peel.
9. juli 2025
Besvarelse fra hmv (UK) - Truro
Hi H.Brassington
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Truro
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Truro
Hi Yvonne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
CD and Blu-Ray ordered were promptly…
CD and Blu-Ray ordered were promptly sent to my local HMV shop by post and I was informed of their route, when they were dispatched and when they arrived. I went to collect them after eight days and the friendly chap working in the shop checked who I was and handed the package to me.
12. juni 2025
Besvarelse fra hmv (UK) - Truro
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vinyl was great as expected
Vinyl was great as expected, delivery to the store very quick and the in store staff were excellent.
8. juni 2025
Besvarelse fra hmv (UK) - Truro
Hi Dave
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Nice, easy transaction
The whole process was extremely simple, from placing the order to collecting from the very nice people at the Truro store.
25. maj 2025
Besvarelse fra hmv (UK) - Truro
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good clear communication
Good clear communication. Adrian in the Truro branch was friendly too.
17. maj 2025
Besvarelse fra hmv (UK) - Truro
Hello Tim
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered online to store
Kept being told different days for delivery to store, was told 3-5 days when ordering took just over 14 days, when It was finally ready for collection got asked to provide 4 different things Order number text to prove order -email to prove collection and asked for ID absolutely ridiculous very unhappy with the way I was treated im 24 and got ID for something PG
23. april 2025
Besvarelse fra hmv (UK) - Truro
Hi Matthias
Thanks for leaving us a review. So that we can look into this fully, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Besvarelse fra hmv (UK) - Truro
Hi Nick
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I always find the staff knowledgeable…
I always find the staff knowledgeable and extremely helpful
24. april 2025
Besvarelse fra hmv (UK) - Truro
Hi Martin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Truro
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Truro
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Truro
Hi Sally
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Imogen went above and beyond . . .
Imogen went above and beyond to help me find the latest ‘Florence’ CD . Friendly without being cheesy , professional ; ultimately ordering the product to be delivered to my door , to save a return trip to the store . Imogen is a great ambassador for your brand .
17. marts 2025
Besvarelse fra hmv (UK) - Truro
Hi Stanley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Still the best in-store or online.
All orders processed and delivered in very timely fashion. Always my go-to for music and film.
23. marts 2025
Besvarelse fra hmv (UK) - Truro
Hi S
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fabulous experience
Imogen went above and beyond to help me obtain the new Florence CD . Helpful in a proper human way , not patronising or false . Informative , unflappable ; she’s a fantastic ambassador for your brand .
17. marts 2025
Uopfordret anmeldelse
They always go the extra mile to help…
They always go the extra mile to help you find what you looking for.
16. februar 2025
Besvarelse fra hmv (UK) - Truro
Hi Lord
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Truro store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Helpful in store
Helpful in store.
Young lad found the DVD that I wanted but not in blue ray. As it was a gift for someone I bought it and paid for the delivery,as it was not in the store. The DVD arrived on the day of the birthday and she was thrilled to have her on copy. Thank you HMV.
13. februar 2025
Besvarelse fra hmv (UK) - Truro
Hello Sheila
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Always helpful every time I visit
8. februar 2025
Besvarelse fra hmv (UK) - Truro
Hi Steve
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Truro store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.