Delivery was quick and the item was well packaged. Unfortunately the item arrived damaged (just one of those things!) but I contacted the online help desk and they got back to me within 24 hours to su... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 1, The Forum, SG1 1ES Stevenage, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I tried to order online but couldn't get it to work. The address was correct but the order wouldn't process. I went into the shop and ordered it there and collected it 4 day's later. That was eas... Se mere
Virksomheden har svaret
Staff are very helpful, friendly and generally knowledgeable on product, if not they'll always find someone who is if you need help. Also enthusiastic and always come across as enjoying their job a... Se mere
Virksomheden har svaret
Excellent service all round. Helpful & friendly staff. Store layout is well positioned so you can find what you are looking for easily. Store always looks clean & tidy. Been shopping here for over 2... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Stevenage
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 1, The Forum, SG1 1ES, Stevenage, Storbritannien
4,9
Fremragende
130 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra hmv (UK) - Stevenage
Hi Tony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good sales man
Good sales man. Very good helpful advice. Fast delivery. Kept informed by email for delivery
14. december 2024
Besvarelse fra hmv (UK) - Stevenage
Hi Guest
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent website
Excellent website. Easy ordering. Staff friendly and helpful on collection
10. december 2024
Besvarelse fra hmv (UK) - Stevenage
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon at hmv Stevenage.
Very friendly,patient staff.
15. december 2024
Besvarelse fra hmv (UK) - Stevenage
Our staff make us what we are!
Besvarelse fra hmv (UK) - Stevenage
Hi christopher
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
All round good experience
All round good experience, online and the in-store collection. Served by a friendly and polite young lady. Thank you
4. december 2024
Besvarelse fra hmv (UK) - Stevenage
Hi Helen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Stevenage
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Smart service
Staff helpful, knowledgeable and enthusiastic. I knew exactly when my purchase was to arrive .
27. november 2024
Besvarelse fra hmv (UK) - Stevenage
Hi David,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very quick delivery and happy with the service
Vinyl delivered quick and easy, came in perfect condition
25. november 2024
Besvarelse fra hmv (UK) - Stevenage
Hi Levi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV are the best
I always order my cds and dvd from hmv in Stevenage. I find the staff so helpful and the delivery is very quick;
19. november 2024
Besvarelse fra hmv (UK) - Stevenage
Hi Irene,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Stevenage
Hi Grahame,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Quick service when I order my dvd
29. oktober 2024
Besvarelse fra hmv (UK) - Stevenage
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The service was excellent
The service was excellent, no trouble in ordering a film i wanted
11. oktober 2024
Besvarelse fra hmv (UK) - Stevenage
Hi Heather
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service all round
Excellent service all round. Helpful & friendly staff. Store layout is well positioned so you can find what you are looking for easily.
Store always looks clean & tidy.
Been shopping here for over 20 years & it's always a pleasant experience.
12. oktober 2024
Besvarelse fra hmv (UK) - Stevenage
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lovely man very helpful.
5. oktober 2024
Besvarelse fra hmv (UK) - Stevenage
Hello Dennis
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Besvarelse fra hmv (UK) - Stevenage
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Stevenage
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Stevenage
Hi Adam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good service
Assistant was more than helpful. Looking up a DVD that was old in years but having found it completed my order. Paid in advance and with four days my item arrived at the shop me having been informed by text that it was ready for collection. That's how all shops should work. 10 out of 10.
22. august 2024
Besvarelse fra hmv (UK) - Stevenage
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Would use again
I did a click and collect order and had no issues. Was kept updated and the item arrived to store quickly. Staff in the Stevenage branch were really friendly and helpful. Would use again
10. september 2023
Besvarelse fra hmv (UK) - Stevenage
Hi Steph
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.