Love, love, love HMV!! Staines branch staff always helpful. Have placed many pre orders for vinyl there. Items always arrive sensibly packaged, on time or earlier than expected with excellent email co... Se mere
Virksomheden har svaret
Lokation
Skift lokation15/16 South Mall, Elmsleigh Shopping Centre, TW18 4QB Staines, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great store, with fantastic, friendly staff. You always get a greeting when you enter the store, but the staff leave you alone to browse in peace, available to assist you if needed. Good selec... Se mere
Virksomheden har svaret
I buy most of what I want in-store as I prefer to see what I'm actually buying and to support the stores. The staff at our local HMV are so helpful too. If the item I want is out of stock in store I'l... Se mere
Virksomheden har svaret
I'm done with Amazon... From now on I'll be purchasing all my media via HMV... Amazon may well be cheaper but HMV delivers a better quality product EVERY single time... Highly recommended, unless o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Staines
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
15/16 South Mall, Elmsleigh Shopping Centre, TW18 4QB, Staines, Storbritannien
4,7
Fremragende
212 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Convenient pick up
Click and collect order dispatched and ready to collect in a few days, convenient and very efficient pick up point. Communication very good. Will use again.
5. oktober 2024
Besvarelse fra hmv (UK) - Staines
Hi Nicholas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are helpful and very nice!
The staff are helpful and very nice! Always a nice atmosphere in the shop.
30. september 2024
Besvarelse fra hmv (UK) - Staines
Hi Tansy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
peace of mind when ordering 1st class…
peace of mind when ordering 1st class service
15. september 2024
Besvarelse fra hmv (UK) - Staines
Hi Raymond
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Staines
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order easy to pay straight…
Easy to order easy to pay straight forward easy delivery
4. september 2024
Besvarelse fra hmv (UK) - Staines
Hi nadya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Staines
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Staines
Hello Lee
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Simple, Quick And Lovely Design
I love HMV especially their stores, They are nicely designed and always welcoming but since I am invited to review and take feedback on my online order it was generally a good experience. The website design is amazing and the click & collect feature is very good giving the fact if you do not want to pay for delivery. Items fairly priced and there are no issues. However sometimes when trying to move to payment details/delivery on mobile the webpage just refreshes and repeats itself.
23. juli 2024
Besvarelse fra hmv (UK) - Staines
Hi OriginalTerryReviews
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good shopping experience
Very helpful staff in shop and delivery to my home fast and efficient.
11. august 2024
Besvarelse fra hmv (UK) - Staines
Hi Diane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love it here <3
The staff member who served me was beyond sweet and kind to me while collecting my item- she could tell how excited I was for it!! Not to mention I got the exact item I wanted at a reasonable price. Very happy :)
7. august 2024
Besvarelse fra hmv (UK) - Staines
Hi Evangeline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy check out
Quick and easy check out, great communication through out pre order, to collection. Quick and efficiently served in store on collection of my parcel
5. august 2024
Besvarelse fra hmv (UK) - Staines
Hi Miss Simpson
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Staines
Hi Jo
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Being able to order stock when not…
Being able to order stock when not available in store, even items from 40+ years ago. Brilliant! Can't be happier.
27. juli 2024
Besvarelse fra hmv (UK) - Staines
Hi Jennifer
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great experience.
The staff member was very helpful and the whole ordering process was smooth.
8. juli 2024
Besvarelse fra hmv (UK) - Staines
Hi Dalryne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Staines
Hi Amy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The service industry in this country is lacking in decency, sophistication and good manners
When I questioned the elderly man staff member about the lack of Soul LPs on Vinyl upstairs in the HMV shop in Staines.
He said to me, "You, don't have to come back if you don't like it!"
I thought how rude,
He probably had the hump because he wouldn't see the England Euros game.
6. juli 2024
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Staines
Hello Simon
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Besvarelse fra hmv (UK) - Staines
Hi Stanley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A very quick and efficient ordering…
A very quick and efficient ordering service.
Friendly and helpful staff.
11. juni 2024
Besvarelse fra hmv (UK) - Staines
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff once again were excellent
29. maj 2024
Besvarelse fra hmv (UK) - Staines
Hi Chertsey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Staines
Hi Lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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