I've just the Solihull branch. Many many times, and that speaks for it's self. The Staff are all very professional and friendly. Overall great service.
Virksomheden har svaret
Lokation
Skift lokation40-42 Drury Lane, Mell Square, B91 3BG Solihull, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick... Se mere
Virksomheden har svaret
The young lady in store was so helpful first she checked to see if the CD was in stock, sadly not be then offered to ordered it in for us without us having to ask if this was possible. Brilliant servi... Se mere
Virksomheden har svaret
Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Solihull
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
40-42 Drury Lane, Mell Square, B91 3BG, Solihull, Storbritannien
4,7
Fremragende
191 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good services and good packing to…
Very good services and good packing to the product
7. december 2023
Besvarelse fra hmv (UK) - Solihull
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Solihull
Hi Sue
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
HMV has a good reputation and I am always very satisfied with this branch. The staff are friendly and efficient with a good knowledge of the merchandise available.
23. november 2023
Besvarelse fra hmv (UK) - Solihull
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Solihull
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The order was easy to place and…
The order was easy to place and delivery to collection store was on time.
11. november 2023
Besvarelse fra hmv (UK) - Solihull
Hi Maver
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
because my parches arrived in time
15. november 2023
Besvarelse fra hmv (UK) - Solihull
Hi Alastair
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My review is in two parts I had to…
My review is in two parts I had to phone to confirm to find out if my preorder had turned up at my local HMV store ,I should have had confirmation email this has happened on a couple of occasions but it turns out there is glitch in the machine,but the staff were very helpful.Part two my preorder delivered to my home was spot on both with telling me it had been dispatched and when it was being delivered in fact it came a day early so thank you.So on the whole I was satisfied
8. november 2023
Besvarelse fra hmv (UK) - Solihull
Hi Mrs Fitzgerald
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Order quickly arrived at Solihull…
Order quickly arrived at Solihull branch which is an excellent shop. Lovely staff who were very efficient when I collected the albums. Really like dealing with HMV shop in Solihull.
7. november 2023
Besvarelse fra hmv (UK) - Solihull
Hi Andrea
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful keep up the good work 👍.
6. november 2023
Besvarelse fra hmv (UK) - Solihull
Hello Andrew
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fab service!
Purchased a limited edition CD, good value fast delivery and easy collection in store thanks 😊
4. november 2023
Besvarelse fra hmv (UK) - Solihull
Hi Claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful and happy girls and guys
Very helpful and happy girls and guys! So easy and quick...delivery right on time and well packed...no damage!
Nice one..rikki.
15. oktober 2023
Besvarelse fra hmv (UK) - Solihull
Hi Rikki,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful lady at the counter in…
Very helpful lady at the counter in Solihull. She advised me what would happen leading up to the delivery of the LP. Spot on
31. oktober 2023
Besvarelse fra hmv (UK) - Solihull
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Service
I was kept informed of my order and its delivery, arriving on the date promised
25. oktober 2023
Besvarelse fra hmv (UK) - Solihull
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Solihull
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
H ighly M arvelous V alue & service
2 team members,advised/assisted in a seamless pre-order, mail delivered, transaction. Delivered home, to date & time. So impressive retail shop experience: so much better than 'the web', AND, Lewis smiled!
5. oktober 2023
Besvarelse fra hmv (UK) - Solihull
Hi Mark
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ita arrived on the day
Ita arrived on the day. On time of the release was chuffed to bits
6. oktober 2023
Besvarelse fra hmv (UK) - Solihull
Hi Vincent
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Solihull
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The speed of delivery
15. september 2023
Besvarelse fra hmv (UK) - Solihull
Hi Marg
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Collect in Store
Quickly confirmed order placed, kept informed when dispatched and ready in store.
Collected from store no problem.
Very good service. Thank you.
17. september 2023
Besvarelse fra hmv (UK) - Solihull
Hi Kay
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered dvd on line
Ordered dvd on line - had confirmation email which said I would receive email when goods ready to collect - no further email received. Went into store after a week, and my dvd had been there for four days - no contact.
9. september 2023
Besvarelse fra hmv (UK) - Solihull
Hi Mrs Parry
Thank you for taking the time to leave us a review. We are sorry to hear you did not receive the notification your order was ready to collect, apologies for any inconvenience caused. We are glad to hear you have now received the items.
Kind regards
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