I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... Se mere
Virksomheden har svaret
Lokation
Skift lokation7 / 9 Lockwood Walk, RM1 3RH Romford, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
On my recent order i was surprised that it was delivered to the shop by royal mail rather than usual stock delivery , apart from that it was fine.
Virksomheden har svaret
Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... Se mere
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Shout out to the staff at Romford branch! An all round marvellous bunch, their knowledge is outstanding and there's always a good selection of vinyl and DVDs with plenty on the odd side. The addition... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Romford
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
7 / 9 Lockwood Walk, RM1 3RH, Romford, Storbritannien
4,8
Fremragende
318 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant customer service from the…
Brilliant customer service from the young man that served me, he was friendly and so nice. I love HMV Romford store.
15. februar 2024
Besvarelse fra hmv (UK) - Romford
Hello Rukia
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful staff
15. februar 2024
Besvarelse fra hmv (UK) - Romford
Hi Mrs Stokes
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Delivered the goods in stated time
12. februar 2024
Besvarelse fra hmv (UK) - Romford
Hello Mr leung
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Besvarelse fra hmv (UK) - Romford
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The sales person was very helpful did…
The sales person was very helpful did most for me . And I got what I wanted quick. Also very polite and cheerful 😊.
1. februar 2024
Besvarelse fra hmv (UK) - Romford
Hi Derek
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff in store were extremely helpful
Staff in store were extremely helpful. Placed order and received emails constantly updating me with progress of order
5. februar 2024
Besvarelse fra hmv (UK) - Romford
Hi Yasmin
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered a vinyl record for my…
Ordered a vinyl record for my grandson's birthday.
It was delivered to the store promptly and I received very good customer service.
22. januar 2024
Besvarelse fra hmv (UK) - Romford
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful and friendly service
23. januar 2024
Besvarelse fra hmv (UK) - Romford
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Arrived in good time fund it easy to…
Arrived in good time fund it easy to look for films
27. januar 2024
Besvarelse fra hmv (UK) - Romford
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Value for money
More of Magnum would be cool but that's just me, HMV have always given top class service . Value for money too.
24. januar 2024
Besvarelse fra hmv (UK) - Romford
Hi Julie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pleasant experience at HMV
Pleasant, knowledgeable staff, always willing to chat about purchases and show other available goods.
20. januar 2024
Besvarelse fra hmv (UK) - Romford
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Romford
Hi Zoe
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Romford
Hi Mr Soulsby
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
12. januar 2024
Besvarelse fra hmv (UK) - Romford
Hello Lesley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
What I would like to say is I love hmv…
What I would like to say is I love hmv I love watching movies and series so hmv is the best place for that I would never want hmv to go anywhere as I dunno what I would do without it. This company 5 Star all the time online and In store
8. januar 2024
Besvarelse fra hmv (UK) - Romford
Hi Wayne,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful and friendly staff
6. januar 2024
Besvarelse fra hmv (UK) - Romford
Hi Lisa,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The CDs arrived in the store faster…
The CDs arrived in the store faster than I thought they would especially as it was the Christmas period thanks a lot
28. december 2023
Besvarelse fra hmv (UK) - Romford
Hi John
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very easy to order on line
Very easy to order on line. The pick up at your Romford store was so straight forward due to to the staff being very efficient and friendly.
24. december 2023
Besvarelse fra hmv (UK) - Romford
Hello Pauline
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Besvarelse fra hmv (UK) - Romford
Hi Brigid
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Helpful staff and good service.
Staff helped by ordering an item for me online, choice of home delivery or pick up in store, received email to pick up in store just over the week from ordering.
15. december 2023
Besvarelse fra hmv (UK) - Romford
Hi Christine
Thanks for leaving us a great review for hmv Romford.
Our colleagues work hard to offer our customers the best shopping experience in our stores.
Thanks so much and we hope to see you again soon :-)
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