I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... Se mere
Virksomheden har svaret
Lokation
Skift lokation7 / 9 Lockwood Walk, RM1 3RH Romford, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Was very pleased with the service I recieved at the Romford store. I have always found the staff very polite and helpful and great to be able to talk to someone who knows about music.
Virksomheden har svaret
Went into store ordered the cd as they did not have it in stock. The assistant ordered it for me within 2 days it was ready for me to collect. They did say it can't take up to 5 days but it didn't. Th... Se mere
Virksomheden har svaret
I ordered a record as a Christmas gift for my niece, paid for the item (£35) in November, then just saw out of stock, new stock expected soon, but no other updates. I missed Christmas and it has... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Romford
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
7 / 9 Lockwood Walk, RM1 3RH, Romford, Storbritannien
4,8
Fremragende
314 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly store
Easy to order online, collected in romford store, where the female assistant was friendly and efficient.
16. april 2026
Besvarelse fra hmv (UK) - Romford
Hello Ellen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Romford
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vinyl..
As always a visit to Romford HMV is a pleasure.. Staff very friendly and knowledgeable.. can highly recommend 👍🤓
17. april 2026
Besvarelse fra hmv (UK) - Romford
Hi Steve,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Romford
Hi Jeff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff at Romford hmv
I ordered 3 dvd sets for pick up in my Romford HMV.
The staff are always polite and helpful.
The staff are knowledgeable and always seem happy.
I love this store.
26. marts 2026
Besvarelse fra hmv (UK) - Romford
Hi Sharon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Romford
Hi Luke,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Romford
Hi Jason,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went to the hmv shop ordered my wallet…
Went to the hmv shop ordered my wallet delivery wascforcfree arrived super fast thanks guys for fantastic customer service and being able to order so easy in store
3. marts 2026
Besvarelse fra hmv (UK) - Romford
Hello Debbie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
made a pre-order for a vinyl
made a pre-order for a vinyl, very quick and easy. had updates throughout the process. delivery was super quick once the item was avaliable!
19. november 2025
Besvarelse fra hmv (UK) - Romford
Hello Olivia
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent from hmv
Tried a few times to get my cd but could never find it. Ordered it online and picked it up after a few days. Service and packaging was excellent. Very happy listening to Bryan Adams
13. februar 2026
Besvarelse fra hmv (UK) - Romford
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The best service ever.
I ordered an item from Romford store some weeks ago and I can say people there are very professional. Thank you for any support you gave me.
15. februar 2026
Besvarelse fra hmv (UK) - Romford
Hi Orlando
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt delivery of vinyl to Romford…
Prompt delivery of vinyl to Romford store. Love the store. Staff friendly & helpful.
28. januar 2026
Besvarelse fra hmv (UK) - Romford
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your staff are always helpful
Your staff are always helpful, whether helping me find the cd’s that I want or ordering them for me.
Gary and Jay are very efficient, and patient and pleasant to an oldie like me.
Keep it up!
26. januar 2026
Besvarelse fra hmv (UK) - Romford
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service staff always helpful and…
Great service staff always helpful and knowledgeable always able to obtain what i am looking for
26. januar 2026
Besvarelse fra hmv (UK) - Romford
Hello Ronald,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff were very helpful
19. januar 2026
Besvarelse fra hmv (UK) - Romford
Hello,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I ordered a record as a Christmas gift…
I ordered a record as a Christmas gift for my niece, paid for the item (£35) in November, then just saw out of stock, new stock expected soon, but no other updates.
I missed Christmas and it has just been delivered, mid January.
Whilst is was packaged well, I’ve given 2 stars for the lack of communication and no opportunity to speak to a person about my order.
21. januar 2026
Besvarelse fra hmv (UK) - Romford
Hi Nicci,
Thanks for getting in touch.
We're sorry to hear of the delay with your order due to the item being out of stock. Apologies for any disappointment caused. You can always contact us at website.service@hmv.co.uk if you need any assistance in the future.
However, we're pleased to see it's since been delivered and is now with you; thanks for your patience throughout this matter.
Prompt service
Ordered DVD on Monday evening, collected order from local store on Friday. Staff helpful and polite. Would use this service again.
16. januar 2026
Besvarelse fra hmv (UK) - Romford
Hi Jillian,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent, but which purchase.
I have always had a great experience at this HMV store in Romford. But l don't know which purchase this request for feedback is referring to. It doesn't say.
So even though l would never give anything but 100% excellent feedback, it would be nice nevertheless to know which of my purchases is being referred to 👍
17. januar 2026
Besvarelse fra hmv (UK) - Romford
Hi Dermot,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
always very helpful staff
12. januar 2026
They are the best
HMV have always been great they are very very helpful. And will always use there stores whatever u want they have and if they don't have it they will order it for u and then deliver it.
Keep it up guys you are great and don't leave us.
6. januar 2026
Besvarelse fra hmv (UK) - Romford
Hi Georgette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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