Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart... Se mere
Virksomheden har svaret
Lokation
Skift lokation18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hmv redditch has fantastic staff all showing great product knowledge.,no problem appears to be to great and invaluable assistance is provided when necessary. If time allows you get good conversations... Se mere
Virksomheden har svaret
Collected items fine Customer service guy a bit abrupt You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts. I didnt want a gift tite bag a box to put them in woukd of been be... Se mere
Virksomheden har svaret
Your store in Redditch didn’t have the cd I wanted in stock but as soon as I asked an assistant he went online straight away & found what I was looking for which I ordered and was very surprised & pl... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Redditch
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, Storbritannien
4,8
Fremragende
176 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
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Besvarelse fra hmv (UK) - Redditch
Hello Mike,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
LP pick up
Collected items fine
Customer service guy a bit abrupt
You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts.
I didnt want a gift tite bag a box to put them in woukd of been better.
7. februar 2026
Besvarelse fra hmv (UK) - Redditch
Hi Julie
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
The staff were very helpful ordered the…
The staff were very helpful ordered the DVD'S we wanted. They were delivered next day. Great service.
23. januar 2026
Besvarelse fra hmv (UK) - Redditch
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Sales assistant showed me a different…
Sales assistant showed me a different option for the T-shirt I wanted. Soon arrived by post
19. januar 2026
Besvarelse fra hmv (UK) - Redditch
Hi Joanna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brought a record player for my daughter…
Brought a record player for my daughter and she absolutely loves it. It's stylish and sounds great.
12. januar 2026
Besvarelse fra hmv (UK) - Redditch
Hi Lisa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Did not have what i wanted in store, so ordered it for me and phoned when ready to pick up. Excellent service.
30. december 2025
Besvarelse fra hmv (UK) - Redditch
Hello Wendy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Brilliant website and great value
Brilliant website and great value, fast delivery 100%
29. september 2025
Besvarelse fra hmv (UK) - Redditch
Hi Amy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Over the year (2025) I have goten A lot…
Over the year (2025) I have goten A lot of Blu-Ray's and Album's. The shop I go to has be A big help to me.
25. december 2025
Besvarelse fra hmv (UK) - Redditch
Hi George
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Redditch store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great service HMV
Quick and easy ordering and collection was easy. Great service HMV
22. december 2025
Besvarelse fra hmv (UK) - Redditch
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service item arrived on time.
14. december 2025
Besvarelse fra hmv (UK) - Redditch
Hi customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pleasant and helpful staff
Pleasant and helpful staff. Dealt with my visit efficiently and professionally
15. december 2025
Besvarelse fra hmv (UK) - Redditch
Hi mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Took a few days from placing order
Took a few days from placing order. Specially for click and collect. Young lady who served me was lovely though in Redditch store. Products in really sturdy cardboard so vinyls were well protected.
4. december 2025
Besvarelse fra hmv (UK) - Redditch
Hi Caron
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Redditch store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Good quality ordered and delivered…
Good quality ordered and delivered quickly. Customer service very good.
3. december 2025
Besvarelse fra hmv (UK) - Redditch
Hi C Grosvenor,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon 🙂
Michelle
Customer Service Team
hmv.com
Ordered online collected on store no…
Ordered online collected on store no hassle really easy and staff so pleasant
3. december 2025
Besvarelse fra hmv (UK) - Redditch
Hi Lynne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff always friendly and helpful each…
Staff always friendly and helpful each time we go in. Thanks again
1. december 2025
Besvarelse fra hmv (UK) - Redditch
Hi Phil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff member
25. november 2025
Besvarelse fra hmv (UK) - Redditch
Hi JON
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Redditch
Hello Mark,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great customer service and very friendly
25. november 2025
Besvarelse fra hmv (UK) - Redditch
Hi Graham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon
Ordered a dvd on Friday 31st October…
Ordered a dvd on Friday 31st October instore and it was delivered the next day through the post. It was probably less than 24 hours . The staff were very helpful. Thank you. Couldn't ask for more.
7. november 2025
Besvarelse fra hmv (UK) - Redditch
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Redditch
Hello Diane
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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