Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... Se mere
Virksomheden har svaret
Lokation
Skift lokation112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I pre-ordered a Stray Kids album and was able to pick it up on the day of release via the Click and Collect system. I was kept informed by email about the status of my order. Staff were helpful. I wil... Se mere
Virksomheden har svaret
Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... Se mere
Virksomheden har svaret
I ordered an LP for my daughter’s birthday and it was in stock and would be delivered the next day of ordering. Revived an email a few days later to say that you are have problems with deliveries and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Preston
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, Storbritannien
4,7
Fremragende
180 anmeldelser
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Besvarelse fra hmv (UK) - Preston
Hello Gerrard
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Click and collect order, took 5 days.
Ordered a turntable for click and collect to a store that already had the item in stock. I did not realise that by ordering through click and collect the item HAS to be delivered from the warehouse and if you want it from the store you must use Ring and Reserve, not an online service. Order was stuck on payment accepted for 4 days with no communication about what was happening with the order until it was finally dispatched. Only took a day to be dispatched to store which was a nice change. Went in to store and collected with ease. While it did arrive in the 2-5 day time frame a bit more information could have been provided on what was happening before the order got dispatched.
15. december 2024
Besvarelse fra hmv (UK) - Preston
Hi Bilal
Thank you for taking the time to leave us a review. We are sorry to hear your order was delayed. We appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
Customer service was excellent
Customer service was excellent , I was unable to find
the record I was looking for, the assistant was very helpful, ordering the product in for me . Product arrived promptly.
9. december 2024
Besvarelse fra hmv (UK) - Preston
Hi Norman
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fantastic choice of products and really…
Fantastic choice of products and really helpful staff.
12. december 2024
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Preston
Hi customer,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Preston
Hi Amy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Awful misleading staff when ordering in…
Awful misleading staff when ordering in store - was led to believe item I wanted was available - just that the size was not at the store - waited over a week for any correspondence and even then HMV could not advise a dispatch date citing excuses which other retailers would be ashamed to give
Update: after getting a response on trustpilot (not in response to the request made on the HMV website made beforehand) still waiting to hear anything even after following the request from HMV to get in touch. Also tried to call but the only number available has a recording indicating the phone system is down for maintenance?? Will have to go into store to resolve in person……shouldn’t be this hard!!!
2. december 2024
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Preston
Hi Ben
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Extremely pleasant guy on checkout and…
Extremely pleasant guy on checkout and helped me a lot.
5. december 2024
Besvarelse fra hmv (UK) - Preston
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Preston
Hi Chantelle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Preston
Hi Monica
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Preston store.…
I find the staff at the Preston store very helpful and friendly, very efficient and if your looking for something and can't find it or it's out of stock they will go onto there hmv site and try to find it or order it for you.
27. november 2024
Besvarelse fra hmv (UK) - Preston
Hi Kenneth
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great and friendly service
28. oktober 2024
Besvarelse fra hmv (UK) - Preston
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Preston
Hi Paul,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service with a smile
Great service by Evie the girl on the counter 👍 she even removed the cardboard delivery pack for me so I could check that the vinyl was coloured as advertised.
5. oktober 2024
Besvarelse fra hmv (UK) - Preston
Hello Mr
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Preston store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Friendly staff & very quick delivery…
Friendly staff & very quick delivery service.
29. september 2024
Besvarelse fra hmv (UK) - Preston
Hi Rob
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Well done..quick
22. september 2024
Besvarelse fra hmv (UK) - Preston
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Well wrapped arrived in good time
4. september 2024
Besvarelse fra hmv (UK) - Preston
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Preston
Hi Simon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Preston
Hi Jo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Preston
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Preston
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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