I pre-ordered a Stray Kids album and was able to pick it up on the day of release via the Click and Collect system. I was kept informed by email about the status of my order. Staff were helpful. I wil... Se mere
Virksomheden har svaret
Lokation
Skift lokation112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... Se mere
Virksomheden har svaret
Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... Se mere
Virksomheden har svaret
I ordered an LP for my daughter’s birthday and it was in stock and would be delivered the next day of ordering. Revived an email a few days later to say that you are have problems with deliveries and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Preston
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, Storbritannien
4,7
Fremragende
180 anmeldelser
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Besvarelse fra hmv (UK) - Preston
Hello Tracy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service in the shop but no phone number available to communicate directly with the shop
The service and communication skills from the man who helped me place the order in November were excellent. He should be commended. I did need to phone the shop immediately I had returned home because I realised an LP had been ordered instead of a CD. I went on line to find the number and the one I got from the on line information provided was the security office number of the St George’s Shopping Centre in Preston Lancs and not HMV. Anything I tried that the on line information gave me with regard to speaking on a phone didn’t work. It would be wonderful if someone could provide a precise phone number for the specific shop. As it was I couldn’t go back into the shop again because I was having a major op the next day. These are life events that do interfere with everyone’s systems but an easily accessible phone number could have sorted it all out for me very easily. As it was I had to accept the LP and buy a CD as well.
2. december 2025
Besvarelse fra hmv (UK) - Preston
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Preston
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Everything went well
Everything went well, as expected, with prompt deliveries to the store (Preston), notification by e-mail when they had arrived, helpful and friendly staff in-store who found my items and completed the purchase.
26. november 2025
Besvarelse fra hmv (UK) - Preston
Hi Martin,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Two days from Ordering to receiving …
Two days from Ordering to receiving news from HMV that the DVD was ready to collect. It seemed like all the stops had been pulled out by the guys in Preston store. Well done to the guys for such a speedy service.
25. november 2025
Besvarelse fra hmv (UK) - Preston
Hi Customer,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Recommend
Very easy to order online. Very happy that when collecting from store your purchase can be kept for up to 2 weeks. Friendly staff when collecting.
18. november 2025
Besvarelse fra hmv (UK) - Preston
Hi Joanne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Both the staff were very kind and…
Both the staff were very kind and helpful. I was able to order a boxset and had emails to let me know when my order was dispatched and delivered to the store. I had the option of home delivery but chose to go to the shop to pick it up. This is the first time I've ordered and will definitely to so again.
25. november 2025
Besvarelse fra hmv (UK) - Preston
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Preston
Hi Ryan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Preston
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very polite helpful young men on…
Very polite helpful young men on ordering and receiving goods. Very quick delivery to the store.
13. november 2025
Besvarelse fra hmv (UK) - Preston
Hi Mrs Moss
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The help from the staff was ok but my…
The help from the staff was ok but my second order has still not arrived and is taking some time...I have not been fully informed when it will be ready to pick up...
5. november 2025
Besvarelse fra hmv (UK) - Preston
Hi ben
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Excellent service 😀👍
6. november 2025
Besvarelse fra hmv (UK) - Preston
Hi Mr Dean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
This was the first time I had ordered online
This was the first time I had ordered online from HMV.i ordered 3 LPs of which only one of them was available in my local store. The LPs arrived as promised and were well packaged and arrived in good condition.
I always try to buy from my local store but if needed I would not hesitate to buy online again.
2. november 2025
Besvarelse fra hmv (UK) - Preston
Hi Joseph
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
online and in store shopping
The shop both online and in store are easy to navigate , staff are friendly and helpful and returning my item was an easy process
5. oktober 2025
Besvarelse fra hmv (UK) - Preston
Hi Rebecca
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Preston
Hi MANOJ
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hmv is amazing store its got my…
Hmv is amazing store its got my favourite k-pop band
18. oktober 2025
Besvarelse fra hmv (UK) - Preston
Hi Emma
Thank you for sharing your experience. We pride ourselves on the range and variety of items that we offer our customers so we’re delighted to hear you were able to find what you were looking for.
We constantly review and refresh the items we have available so we look forward to offering you even more choice soon! :-)
I’m constantly in HMV
I’m constantly in HMV, the staff are so nice and the deals plus the wide range of stock they have is amazing!
21. oktober 2025
Besvarelse fra hmv (UK) - Preston
Hello Thomas
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the staff will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Using hmv click & collect
Ordered item online using click & collect service. Item was despatched very fast and had no problem collecting item.
28. august 2025
Besvarelse fra hmv (UK) - Preston
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
good service A+
29. juli 2025
Besvarelse fra hmv (UK) - Preston
Hi JOHN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Preston
Hi Charlotte
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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