8Came in to commercial road portsmouth store to browse and look for a specific dvd. Wasn't especially busy but the security guard was actively following me closely around the store within 2 meters a... Se mere
Virksomheden har svaret
Lokation
Skift lokation244-248 Commercial Road, UNIT 2, PO1 1HH Portsmouth, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fab service once again Portsmouth HMV team. Placed my order with you in store and was notified by email to pick up and all good when I collected.
Virksomheden har svaret
Super easy and super quick online ordering and collection in store. My item arrived really quickly and there was no fee to collect. Very happy. Will remember to use HMV in the future and not just t... Se mere
Virksomheden har svaret
Ordered cd in store which was temporarily out of stock. Easy ordering process. CD arrived within time period stated. Staff at counter very polite and proficient. Would readily use HMV services again
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Portsmouth
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
244-248 Commercial Road, UNIT 2, PO1 1HH, Portsmouth, Storbritannien
4,6
Fremragende
283 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly staff
21. maj 2025
Besvarelse fra hmv (UK) - Portsmouth
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered cd in store which was…
Ordered cd in store which was temporarily out of stock. Easy ordering process. CD arrived within time period stated. Staff at counter very polite and proficient. Would readily use HMV services again
24. maj 2025
Besvarelse fra hmv (UK) - Portsmouth
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to find what I wanted online
Easy to find what I wanted online, arrived in perfect condition.
20. maj 2025
Besvarelse fra hmv (UK) - Portsmouth
Hi MICHAEL
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Portsmouth
Hi Helen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Portsmouth
Hi laura
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Portsmouth
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
As always good service professional …
As always good service professional knowledgeable..helpful and always a pleasant visit
18. april 2025
Besvarelse fra hmv (UK) - Portsmouth
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff have always been very polite and…
Staff have always been very polite and helpful, they ordered my purchase for me and I collected from the store, it is good to have a store to go into to browse and ask any questions you may have.
10. april 2025
Besvarelse fra hmv (UK) - Portsmouth
Hello Jean
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Besvarelse fra hmv (UK) - Portsmouth
Hi DEBRA
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Portsmouth
Hi Heather
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Another happy customer
Went in store and bought three out of four of the albums I needed for my collection, and I was able to order the fourth one at the till, for home delivery. Straight away the staff member that helped me was friendly and knowledgeable about different delivery options, and the whole process was stress free and easy, and the delivery time was only a few days at most, would definitely order again :)
7. marts 2025
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Portsmouth
Hi Tia
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great experience!
Placed an order for a record online, and elected to collect it from my local branch. The whole process was flawless from start to finish. All told, a great experience, and you can buy with confidence from HMV!
18. marts 2025
Besvarelse fra hmv (UK) - Portsmouth
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Portsmouth
Hi Gug
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect extremely useful
Click and collect to your shops is a great boon for me, as my local post has become a bit less reliable lately.
Always efficient friendly service at the Commercial Road, Portsmouth branch.
4. marts 2025
Besvarelse fra hmv (UK) - Portsmouth
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Portsmouth
Hello Stephen
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Always keep me informed regarding my…
Always keep me informed regarding my order. And a great staff team at HMV Portsmouth thank you guys.
26. februar 2025
Besvarelse fra hmv (UK) - Portsmouth
Hi Mark
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It was the first time I used the HMV…
It was the first time I used the HMV Portsmouth branch. So it was a bit confusing.
11. januar 2025
Besvarelse fra hmv (UK) - Portsmouth
Hi Ann,
Thank you for visiting us and leaving us a review!
Sorry for any confusion, please be assured that our store staff are on hand to assist you should you need any help locating items or purchasing 🙂
We hope to see you again soon!
Online order collection
My order was easy to process online. Received updates as and when to let me know the status of my order. Collected my order with no issues.
26. februar 2025
Besvarelse fra hmv (UK) - Portsmouth
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy replacement for possibly faulty disc
Received a vinyl for my birthday and found that the record kept skipping at the same parts.
On the chance that this could've been an issue with the disc I returned it in-store. While they did not have the same album in stock they did offer to send a new one to my home address, which I received in good condition.
7. februar 2025
Besvarelse fra hmv (UK) - Portsmouth
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Portsmouth
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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