Why pay for postage or a Prime subscription when you can get an order sent double-quick to a local store? The Poole branch has a big enough stock to ensure pleasant browsing, with plenty of collecta... Se mere
Virksomheden har svaret
Lokation
Skift lokation73 / 75 Dolphin Centre, BH15 1SY Poole, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very good overall. I was able to buy the product I wanted at a good price, although it was slightly difficult to locate in store - there were several options where a 4K anime might be and I had to hun... Se mere
Virksomheden har svaret
While visiting the HMV Poole store, my husband stepped in front of a lady in an aisle to pass by — just as she went to reach for an item. It was a simple human error, and he immediately apologised... Se mere
Virksomheden har svaret
Mainly the experience was really good, just that one of the covers on one of the vynl albums was damaged. It couldn't be seen as it was the inside cover. Other than that I thought the 3 for £66 was an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Poole
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
73 / 75 Dolphin Centre, BH15 1SY, Poole, Storbritannien
4,8
Fremragende
134 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A smooth and efficient transaction
A smooth and efficient transaction. Nice to be able to be in a real store rather than online shopping
3. juli 2026
Besvarelse fra hmv (UK) - Poole
Hi Lorien
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Poole
Hi Abby
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent all round
Arrived in excellent condition, on time and well packaged. Thank you
20. juni 2026
Besvarelse fra hmv (UK) - Poole
Hello Douglas
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Service really good staff knowledgeable…
Service really good staff knowledgeable of Stock also had a delivery it was on time and packaged really well
15. juni 2026
Besvarelse fra hmv (UK) - Poole
Hi D
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Poole store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Dvds
I couldn't find the dvd i was looking for, staff very helpful, they didn't have it in stock so they ordered it for me
25. maj 2026
Besvarelse fra hmv (UK) - Poole
Hi Wendy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Poole
Hi Melanie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always enjoy visiting the HMV shop in…
Always enjoy visiting the HMV shop in Poole, great staff and a large selection of albums and CDs.
However would like to see more late 60's and 70's progressive music in store.
2. maj 2026
Besvarelse fra hmv (UK) - Poole
Hi Robin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Poole
Hi Miles
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Always get great service in this branch! Staff are very knowledgable, friendly & ready to help. Ordered my film easily, got an email to say it was ready for me, & collected it easily from a lovely smiley young lady as soon as I could get there. HMV is always our ‘go-to’ for any music/films/TV dvd & has been for many years, where ever we’ve lived (we’ve always found a local branch), now Poole is our one. And if they can’t get it, it isnt out there! Thank you, guys!
18. april 2026
Besvarelse fra hmv (UK) - Poole
Hi Penelope
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Poole
Hi Phoebe
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very friendly and helpful assistant
Very friendly and helpful assistant, quick service.
20. marts 2026
Besvarelse fra hmv (UK) - Poole
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
DVD order
Ordering from the shop was easy, The staff at the Poole shop were very friendly and helpful. A quick delivery time, notified when the DVD had arrived.Excellent experience. Will use again.
14. marts 2026
Besvarelse fra hmv (UK) - Poole
Hi peter
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful
Helpful, friendly & always like to get my records from HMV
Keep up the good work guys
7. marts 2026
Besvarelse fra hmv (UK) - Poole
Hello Tony,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Exceptional service and delivery
excellent in store service choosing the item and prompt delivery upon release.
3. marts 2026
Besvarelse fra hmv (UK) - Poole
Hi Louise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Poole
Hi Ella
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick collection time
Quick collection time. Pick up was easy, staff excellent
and item ordered was in perfect condition. Thanks
29. januar 2026
Besvarelse fra hmv (UK) - Poole
Hi Alison
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff were very helpful when I got…my dvd Gotti
The staff were very helpful when I got served and when I phoned them about my parcel. A very enjoyable experience
13. januar 2026
Besvarelse fra hmv (UK) - Poole
Hi Sarah
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Vinyl went missing!
Vinyl went missing. Had confirmation that it was delivered to poole store but vinyl wasnt there when I went to collect. This was a Xmas present so left me without a present. Guy at poole store though was super helpful and tried his best to locate it. Got refunded for the vinyl but nothing else.
16. december 2025
Besvarelse fra hmv (UK) - Poole
Hi Sarah
Thanks for leaving us a review. We're sorry to hear that you had a problem with the delivery of your order - the vast majority of our orders arrive without issue and so it's disappointing to hear that we were unsuccessful on this occasion.
We hope this is now resolved but if you require any further assistance please contact us at support.hmv.com and provide us with as much info about your experience as possible.
The gentleman that served us.
5. januar 2026
Besvarelse fra hmv (UK) - Poole
Hi Janet
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dvd buy
Went into the dhop thr sakes orople both times helpful and look up the dvd I had asked about.
Also told me where I could go for to get the dvd. Quality good & match the price.
18. december 2025
Besvarelse fra hmv (UK) - Poole
Hi Tina
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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