I went in to order a DVD. It was a Friday. Got told by the assistant, that it would take maybe a week to arrive. Received a message saying that it had come in three days earlier than expected. G... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 39, Queensgate Shopping Centre, PE1 1NH Peterborough, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Picked up Pixar’s Hoppers on Blu Ray Steelbook which I had Pre ordered. The team held it without issue and it was in a package of good condition. Tldr HMV good
Virksomheden har svaret
The assistants in the shop were really helpful, when I was asking about a certain video, the emails I received and the collection of my purchase. Excellent
Virksomheden har svaret
Amazing customer service, was taken around the store trying to find a vinyl but it wasn’t anywhere and so I ordered it in store! Even though my dispatch was delayed they kept me informed and updated w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Peterborough
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 39, Queensgate Shopping Centre, PE1 1NH, Peterborough, Storbritannien
4,8
Fremragende
41 anmeldelser
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Amazing customer service!
Amazing customer service, was taken around the store trying to find a vinyl but it wasn’t anywhere and so I ordered it in store! Even though my dispatch was delayed they kept me informed and updated without me even asking!
7. februar 2026
Besvarelse fra hmv (UK) - Peterborough
Hi Minnetta
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
would definitely order again, great experience
very kind and helpful staff, overall zero problems with my order
8. februar 2026
Besvarelse fra hmv (UK) - Peterborough
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
When me and my daughter came to the…
When me and my daughter came to the store for the first time we were looking for specific album and when we look in the kpop section,we couldn't find the specific album we were looking for-as we went to the desk to ask about it they did inform us about it being on stock soon (staff were great and kind) so then a few days later we came back and we go my daughter the specific album she wanted and she was so happy that hmv kept their promise.
3. januar 2026
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Peterborough
Hi Olga
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good customer service
Good customer service. Staff very helpful and polite. Didn't wait long for my order. Arrived within the time given.Very satisfied with service.
22. januar 2026
Besvarelse fra hmv (UK) - Peterborough
Hi Penelope,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The young men in your shop were so…
The young men in your shop were so helpful and knowledgeable. It is lovely to see young people enjoying vinyl again. I was buying Christmas presents for my daughter.
12. januar 2026
Besvarelse fra hmv (UK) - Peterborough
Hello Alison
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great to have HMV back in Peterborough
Great to have HMV back in Peterborough. Adam who served me was a nice lad.
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Peterborough
Hi Simon,
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer service
Staff member was extremely helpful when I couldn't find what I wanted. The shop was clean, tidy and well laid out, will definitely be back!
27. december 2025
Besvarelse fra hmv (UK) - Peterborough
Hi Philippa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My order was made and the Vera box set…
My order was made and the Vera box set was received back at the shop in Queensgate, Peterborough within 4days.
9. december 2025
Besvarelse fra hmv (UK) - Peterborough
Hi Lynne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great to have HMV shop back in Peterborough
I ordered and paid for a DVD on line and collected it at my new local HMV shop in Queensgate Peterborough - easy transaction - prompt and polite service from the chap at the counter.
Great to have HMV back in Peterborough - good luck for the future.
14. december 2025
Besvarelse fra hmv (UK) - Peterborough
Hi Rod
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivered when it was supposed to be…
Delivered when it was supposed to be have t watched it yet as its a amas present
14. december 2025
Besvarelse fra hmv (UK) - Peterborough
Hello JENNIFER
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Peterborough
Hi Irene
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very friendly andobliging young man…
Very friendly andobliging young man helped me out
8. december 2025
Besvarelse fra hmv (UK) - Peterborough
Hi Robert Tylee
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I really missed HMV when it left…
I really missed HMV when it left Queensgate and now that its back, I'm thrilled to bits. The place is great and the staff members whom i have spoke with are lovely, helpful and polite.
5. december 2025
Besvarelse fra hmv (UK) - Peterborough
Hi Clare
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our new Peterborough store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Staff are incredibly helpful and kind
Staff are incredibly helpful and kind, eager to help with concerns and ensuring you found what you were looking for.
25. november 2025
Besvarelse fra hmv (UK) - Peterborough
Hi Hannah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Peterborough
Hi Janette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV😁
The shop assistant was so helpful in finding the blue ray dvd that I wanted for christmas present thank you so much
So glad that HMV are back in town
29. november 2025
Besvarelse fra hmv (UK) - Peterborough
Hi paul
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our new Peterborough store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Madness Hit Parade
Delivered on release date so happy excellent service
Happy to see you back in Peterborough
26. november 2025
Besvarelse fra hmv (UK) - Peterborough
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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