I went in to store in nuneaton on a casual 'I wonder if they have' basis. Turns out they didn't have what I saw and desired but an assistance, Clare I believe, took my on an Internet journey there and... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 23, Ropewalk Shopping Centre, CV11 5TZ Nuneaton, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Staff were really helpful when I called in to check vinyl availability. Ordered me the album to collect from store on the day of release. Order went through smoothly and album was available on the spe... Se mere
Virksomheden har svaret
Items were ordered using click and collect, all items arrived on time, safely and securely. Staff at Nuneaton branch very nice, would definitely use this process and this store again for future purcha... Se mere
Virksomheden har svaret
I preordered a limited edition 4k click and collect, thinking it would be set aside for me, and because I didn't want to risk damage by post, but it was posted to my local branch anyway. I'd may... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Nuneaton
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 23, Ropewalk Shopping Centre, CV11 5TZ, Nuneaton, Storbritannien
4,8
Fremragende
153 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Arrived on time and in good order.
11. december 2024
Besvarelse fra hmv (UK) - Nuneaton
Hi Elaine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic dvds I bought and shop
7. december 2024
Besvarelse fra hmv (UK) - Nuneaton
Hi Jake
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff
Friendly staff, means a lot and goes a long way, I like the personal experience of going in a shop
5. december 2024
Besvarelse fra hmv (UK) - Nuneaton
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly staff
The sales assistant was very friendly and helpful... the item was delivered to store fairly quickly....
22. november 2024
Besvarelse fra hmv (UK) - Nuneaton
Hi Stu
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They are there for you
Hmv people are so helpful if you are looking for a song that's on a record but you don't know how to find it they will look it up for you on there computer and order it for you so helpful
30. oktober 2024
Besvarelse fra hmv (UK) - Nuneaton
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
got to collect from branch sooner than…
got to collect from branch sooner than the confirmation email
30. oktober 2024
Besvarelse fra hmv (UK) - Nuneaton
Hi Abdullah,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Nuneaton
Hi Julie,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Placed an order picked it up 2 days…
Placed an order picked it up 2 days later. Solid packaging and everything was quick and easy.
16. september 2024
Besvarelse fra hmv (UK) - Nuneaton
Hi Lee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Nuneaton
Thank you Tracey and we hope your granddaughter enjoyed her birthday!
Didn't have it in the shop ordered it…
Didn't have it in the shop ordered it in and let me know once arrived
5. september 2024
Besvarelse fra hmv (UK) - Nuneaton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient 👍
15. august 2024
Besvarelse fra hmv (UK) - Nuneaton
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Nuneaton
Hello paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Nuneaton
Hi Liam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were helpful found what we were…
Staff were helpful found what we were looking for. Delivered ok
27. juni 2024
Besvarelse fra hmv (UK) - Nuneaton
Hi P
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Nuneaton
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The quality of service was excellent
I had attempted to purchase a DVD via the internet - and failed. I turned to HMV and The service I received was excellent. The assistant was kind, patient and helpful and I was able to purchase exactly what I wanted.
31. maj 2024
Besvarelse fra hmv (UK) - Nuneaton
Hi Dr Morris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Nuneaton
Hello Josie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to use website
Easy to use website. Prompt delivery. Pleasant staff at store always showing a genuine interest,which is refreshing as we’re now 70.
10. maj 2024
Besvarelse fra hmv (UK) - Nuneaton
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Disappointing Order Experience
I preordered a limited edition 4k click and collect, thinking it would be set aside for me, and because I didn't want to risk damage by post, but it was posted to my local branch anyway. I'd may as well have had it posted to my house, and may have had it early, like many other lucky people.
I had to wait until the morning of release, and put up with the most miserable person serving me.
Don't think he is a morning person!
Not the best experience with HMV, again!
6. maj 2024
Besvarelse fra hmv (UK) - Nuneaton
Hi,
Thanks for taking the time to bring your recent experience to our attention. We are sorry to hear of your experience in our Nuneaton store and for any confusion in regards to our Click & Collect orders. We can confirm that these orders are shipped from our Warehouse to the store of your choosing for collection - we treat in-store stock and 'online' stock separately. We hope this helps clear any confusion up.
In regards to your experience in our Nuneaton store, we pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this experience fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Good customer service
The lady on the other end of the phone was very helpful to me when she arranged for me to exchange the faulty item at Nuneaton.
30. april 2024
Besvarelse fra hmv (UK) - Nuneaton
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dette er Trustpilot
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Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.