I went to the checkout straight away because I did didn’t know where to go, I was told that portable cd players were coming back, they ordered exactly what I wanted and it was in the shop on the day t... Se mere
Virksomheden har svaret
Lokation
Skift lokation128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH Norwich, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The easiness of your online ordering, to the effective delivery at my local HMV in Norwich. On arrival I was served by 0831 Chloe who worked efficiently; was friendly and very welcoming . You don’t g... Se mere
Virksomheden har svaret
Hi HMV I ordered an item in the store the item I wanted to have they browsed through on there computer found the item I wanted to buy then waited 3days I received my item in the post the trammps disc... Se mere
Virksomheden har svaret
HMV NORWICH held a listening party last 20th of March for the release of BTS’s 5th album, ARIRANG. I was so thrilled and happy that they did! The shop have all the different albums and vinyl versions,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Norwich
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH, Norwich, Storbritannien
4,8
Fremragende
394 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I went to the checkout straight away…
I went to the checkout straight away because I did didn’t know where to go, I was told that portable cd players were coming back, they ordered exactly what I wanted and it was in the shop on the day they said it would be.
14. maj 2026
Besvarelse fra hmv (UK) - Norwich
Hi Kim
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Great click and collect service even…
Great click and collect service even over the Bank Holiday
10. maj 2026
Besvarelse fra hmv (UK) - Norwich
Hi Jeanette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love the HMV experience whether it’s…
Love the HMV experience whether it’s in-store or online. Keeping physical media alive and I’ll keep supporting the shops that do!
4. maj 2026
Besvarelse fra hmv (UK) - Norwich
Hi Matthew,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Live bands playing on Saturday…
Live bands playing on Saturday afternoons is a good experience at the store
Picked up a rare double coloured vinyl & a cd
3. maj 2026
Besvarelse fra hmv (UK) - Norwich
Hi GAVIN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Received click & collect order in quick…
Received click & collect order in quick time, same easy & excellent service as I've now come to expect from HMV!
27. april 2026
Besvarelse fra hmv (UK) - Norwich
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Didn't have what I wanted so ordered it…
Didn't have what I wanted so ordered it - really fast and efficient service. I would rather pay extra to keep HMV on the high street than give money to Amazon. Ever.
28. april 2026
Besvarelse fra hmv (UK) - Norwich
Hello Martyn,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
They were efficient snd DVD I ordered…
They were efficient snd DVD I ordered was delivered very quickly
25. april 2026
Besvarelse fra hmv (UK) - Norwich
Hi Denise,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Customer Care from Norwich HMV
The helpfulness of the first assistant, Glenda, searching and locating one request. Also combining four gift cards into one enabling me to purchase my first request. Then allowing me to purchase a second request to the value of £34.99 on collection of the first item. Survey number: 59-831-3 14/04/2026
The second assistant, Alice, in searching for another request confirmed that although she could find it, it was not available through HMV. Survey number: 8-831-5 17/04/2026
A third assistant , Lucy, on another occasion was extremely helpful with something I was searching for. Survey number: 19-831-6 18/04/2026
I am very appreciative of their excellent customer care.
14. april 2026
Besvarelse fra hmv (UK) - Norwich
Hi Les,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Norwich
Hello Alison
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Norwich
Hi Deborah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Thank you Chloe at Norwich HMV
The easiness of your online ordering, to the effective delivery at my local HMV in Norwich. On arrival I was served by 0831 Chloe who worked efficiently; was friendly and very welcoming . You don’t get that type of customer services these days . 5 stars was the best score that I could give as that was the highest rating available . Thank you.
8. april 2026
Besvarelse fra hmv (UK) - Norwich
Hello customer
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Norwich store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Great staff, amazing store!
Always very easy to find what im looking for. Staff are friendly and helpful!!
6. april 2026
Besvarelse fra hmv (UK) - Norwich
Hi Jessica,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV always score top marks with me
HMV always score top marks with me. I’ve only positives to say about them, their stores, online store and eBay store. I’ve purchase from all and the service and packing and delivery has always been exceptional
3. april 2026
Besvarelse fra hmv (UK) - Norwich
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV NORWICH and BTS Album release was a hit!
HMV NORWICH held a listening party last 20th of March for the release of BTS’s 5th album, ARIRANG. I was so thrilled and happy that they did! The shop have all the different albums and vinyl versions, plus HMV exclusives of which I went to buy a couple more albums (aside from what I have preordered online). They distributed posters, ballers and stickers which are all ARIRANG themed. They played the album once they opened the shop at 9am which hyped up Armys who lined up outside the shop! Thank you HMV NORWICH! Your staff were all very friendly, accommodating and helpful! Looking forward to tye next BTS event!
20. marts 2026
Besvarelse fra hmv (UK) - Norwich
Hi Jhan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order online and collection of…
Easy to order online and collection of CD was easy.
27. marts 2026
Besvarelse fra hmv (UK) - Norwich
Hello Glyn
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Norwich
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very punctual!
21. marts 2026
Besvarelse fra hmv (UK) - Norwich
Hi Chai
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Norwich
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service
My pre ordered arrived a day earlier than expected, so prompt, fast delivery, packaged well.
12. marts 2026
Besvarelse fra hmv (UK) - Norwich
Hello Jenny
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I suppose it was the people who work in…
I suppose it was the people who work in the Norwich store, all very happy and very knowledgeable.
8. marts 2026
Besvarelse fra hmv (UK) - Norwich
Hi Mr Earl,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.