I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ Newcastle, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Not bought a CD from a shop for years! Are they even called CDs now? Anyway, a knowledgeable young guy guided me through the process of ordering an out of stock, ‘niche’ CD without making me feel patr... Se mere
Virksomheden har svaret
HMV are my go-to for all my DVD’s and Box-sets. The stock is massive and diverse, the staff are always knowledgeable, friendly and supportive; the postage and delivery are excellent and fast. Can’t... Se mere
Virksomheden har svaret
I pre-ordered a funko pop figure, PERFECT BUYING EXPERIENCE.No money was taken until the item was in stock. The delivery was spot on and well packaged. I wouldnt hesitate to purchase from HMV again. I... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Newcastle
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ, Newcastle, Storbritannien
4,8
Fremragende
619 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra hmv (UK) - Newcastle
Hello Lisa
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff who are pleasant and…
Staff who are pleasant and knowledgeable of what they are selling.
7. september 2025
Besvarelse fra hmv (UK) - Newcastle
Hi Eddie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Newcastle
Hi Kieran
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and cd came quicker than…
Easy to order and cd came quicker than I expected.
30. august 2025
Besvarelse fra hmv (UK) - Newcastle
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent. Fast, efficient delivery service. Mike C.
31. august 2025
Besvarelse fra hmv (UK) - Newcastle
Hello Michael
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Help with finding an item
The staff member was very helpful in ordering an item which was not in stock. They did the ordering for me and explained clearly when it was likely to be in store and how to collect it.
19. august 2025
Besvarelse fra hmv (UK) - Newcastle
Hi Paula
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Newcastle
Hi Adrin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Hmv staff at Newcastle where helpful…
Hmv staff at Newcastle where helpful and didn't hesitate to to answer any questions I asked thank you
25. august 2025
Besvarelse fra hmv (UK) - Newcastle
Hi Shaun
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff. Restock finally!!
Very helpful and chatty staff as always. They always make it a pleasant experience. Also great that what I wanted has been restocked
24. august 2025
Besvarelse fra hmv (UK) - Newcastle
Hi Kenzie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Newcastle
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Relatively easy to collect the item I…
Relatively easy to collect the item I ordered. Staff were barely visible and half way through the collection they had to focus on the shoplifting that was happening. It was pretty dire that paying customers are left or ignored so they can all corner a disabled person stealing. It was not somewhere I will go again. Home delivery in future.
13. februar 2025
Besvarelse fra hmv (UK) - Newcastle
Hi Zoe
Thanks for your review. We’re sorry to hear your visit wasn’t as smooth as it could have been.
Our store teams always aim to offer prompt and helpful service, but there are rare occasions where immediate attention is needed elsewhere—for example, in serious situations such as theft. While we never want any customer to feel overlooked, we also have a duty to protect staff, stock, and other shoppers. We appreciate your patience in those moments and are sorry this affected your experience.
Your feedback has been shared with the store team to ensure all customers feel supported, even in the unexpected. We hope your next experience—whether in-store or online—is a more positive one.
Collect from store
Collect from store, packaged well, staff were friendly and the purchase was great value.
6. august 2025
Besvarelse fra hmv (UK) - Newcastle
Hello Owen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
got it ordered since it was not in…the shop
got it ordered since it was not in store .staff member was help full and friendly it arrived in the shop within a couple of days sealed in a card box .
2. august 2025
Besvarelse fra hmv (UK) - Newcastle
Hi marvern
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service with the…
Excellent customer service with the personal touch
30. juli 2025
Besvarelse fra hmv (UK) - Newcastle
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Newcastle
Hi Jan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Newcastle
Hello Tracy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Newcastle
Hi tobi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Newcastle
Hi Eileen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Newcastle
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordering was quick and simple in store
Ordering was quick and simple in store, and the DVD arrived promptly.
7. juli 2025
Besvarelse fra hmv (UK) - Newcastle
Hi Deborah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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