Hmv has such a vast range of products to choose from. The quality of the clothing I purchased were amazing. I purchased during the sale and got some really good bargains. I also buy lots of CD's, blu... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 47, Merry Hill Shopping Centre, DY5 1SY Brierley Hill, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Staff member at shop (Merry Hill, Dudley West Mids) right away knew the item I was after wasn't at the store so ordered it on line, told me the procedure for it to be sent to me either at the store or... Se mere
Virksomheden har svaret
i have been buying dvds/blu rays and 4k movies and tv shows from hmv in store and online for years and they haven't disappointed so far. deliveries on time and staff are always friendly in store. wi... Se mere
Virksomheden har svaret
Placed order online, got a confirmation email. But never got a collection notification email for the date expected. Had to chase up customer services to be told that the item *had* been ready to colle... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Merry Hill
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 47, Merry Hill Shopping Centre, DY5 1SY, Brierley Hill, Storbritannien
4,7
Fremragende
347 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick and polite service.
21. januar 2026
Besvarelse fra hmv (UK) - Merry Hill
Hi Mark,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff are always friendly and helpful
20. januar 2026
Besvarelse fra hmv (UK) - Merry Hill
Hi MR
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful staff every…
Very friendly and helpful staff every time I visit the store.
20. januar 2026
Besvarelse fra hmv (UK) - Merry Hill
Hi MARK
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
When I couldn't find the item I wanted…
When I couldn't find the item I wanted in the shop the assistant looked online found what I required and explained that i could collect from the store free of charge or be delivered at a cost.
15. januar 2026
Besvarelse fra hmv (UK) - Merry Hill
Hello kevin
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I ordered a vinyl as it wasn't in…
I ordered a vinyl as it wasn't in store. It was so easy to do and the staff were really helpful. It was for a Christmas present. I received an email to let me know when it has arrived in store. When I collected it it was protected well in a cardboard sleeve. I was really happy with how quickly it was delivered to the store. I didn't have to wait long when I went to collect. Really great service
7. december 2025
Besvarelse fra hmv (UK) - Merry Hill
Hi Flanaghan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful staff and an adequate…
Friendly helpful staff and an adequate pick up time frame allowed me to collect to suit my schedules.
13. januar 2026
Besvarelse fra hmv (UK) - Merry Hill
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Merry Hill
Hi Rubyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Record player The one I went with was a Lenco it’s great love it
I was brought a record player for Xmas and it was faulty. I took it in to the merryhill store it was sorted no problem , I then upgraded the record which was ordered for me and they put it together for me a young girl called Erin a great asset to the company.
15. januar 2026
Besvarelse fra hmv (UK) - Merry Hill
Hi Diane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Merry Hill
Hi Stacey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
On line ordering very easy
On line ordering very easy. Collection fro store first class.
5. januar 2026
Besvarelse fra hmv (UK) - Merry Hill
Hi Susan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Merry Hill
Hello Curtis,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly staff & good vinyl selection
Friendly staff & vinyl records always in great condition, with a good stock to choose from 👍
1. januar 2026
Besvarelse fra hmv (UK) - Merry Hill
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
quick delivery items well packed
27. december 2025
Besvarelse fra hmv (UK) - Merry Hill
Hi dav
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Yesssssssss
22. december 2025
Besvarelse fra hmv (UK) - Merry Hill
Hello MR
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Merry Hill
Hi Liam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vinyl required not a stock item
Vinyl required not a stock item. Excellent customer service, ordered my item and then regular emails on progress . I elected to collect from store. Very cheerful staff, chatted to me about my item and the artist even though store was busy I did not feel rushed
3. december 2025
Besvarelse fra hmv (UK) - Merry Hill
Hi Mrs.Chilton
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are very professional and…
The staff are very professional and very knowledgeable about their jobs thank you guys
3. december 2025
Besvarelse fra hmv (UK) - Merry Hill
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Keeping me informed from ordering to…
Keeping me informed from ordering to collection
3. december 2025
Besvarelse fra hmv (UK) - Merry Hill
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I,ve known Daryl and the staff for many…
I,ve known Daryl and the staff for many years and they have always been helpful and polite at HMV Merryhill Dudley Westmidlands.
18. november 2025
Besvarelse fra hmv (UK) - Merry Hill
Hi Daniel
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Merry Hill store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
I normally love this store and spend a…
I normally love this store and spend a lot of money there as I am obsessed with Loungefly bags . Upon entering the store I went wanted to look at the bags near the door a lady names RI ? Was stood there was extremely rude to me and my husband . Her attitude was disgusting and she made me feel extremely uncomfortable. Not only that but as we left after our purchases she was bad mouthing us to her male colleague as we walked out the door so we could hear . I absolutely have no idea what her problem was or even what we did as she was vile as soon as we walked in . The only thing I can think is she was put on the job of standing at the door and wasn’t happy about that and was taking out on customers . Awful behaviour she should be kept out the back doing stock and not around customers
29. november 2025
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Merry Hill
Hello Sandie
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
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