Website easy to use and ordering was straightforward. Received notifications for each stage. Collection was easy. Would use again
Virksomheden har svaret
Lokation
Skift lokationUnit 15, Fremlin Walk, Maidstone, ME14 1QG Maidstone, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Picked up my parcel instore, I stood in the parcel collecting area of which there was no member of staff manning. There were however a couple of staff standing up a bit further chatting to each other... Se mere
Virksomheden har svaret
The availability of the range of products on sale through HMV. The shop staff have always been helpful and if an item hasn't been in stock in store, they have ordered it on my behalf and arranged a... Se mere
Virksomheden har svaret
Easy to pick up c&c item . Colleague who helped me (Jay) remembered me from a previous transaction; and I am fairly nondescript...Good price for my CD, and unlike some other retailers, c&c was foc.
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Maidstone
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 15, Fremlin Walk, Maidstone, ME14 1QG, Maidstone, Storbritannien
4,7
Fremragende
185 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
good service
24. oktober 2023
Besvarelse fra hmv (UK) - Maidstone
Hi Heather
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All good
Efficient notification of order. Friendly staff interaction and the ordered vinyl was in perfect condition
18. oktober 2023
Besvarelse fra hmv (UK) - Maidstone
Hi Meyousee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Top class service and delivery.
I needed CDs by country & western legend Hank Williams, but these, it turned out, needed to be ordered. Could they be sent directly to my home? Yes. Postage? Free. When would the order arrive? Soon - just 5 or 6 days, the assistant hoped. The order arrived in just 2 days! Great in-store help; great service.
3. oktober 2023
Besvarelse fra hmv (UK) - Maidstone
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My order was out of stock for a few…
My order was out of stock for a few weeks but I was kept informed all the way with updates and the option of cancelling my order to get refunded if I wanted .
I have since collected my order and was very happy with the help and politeness of the till operator.
24. september 2023
Besvarelse fra hmv (UK) - Maidstone
Hi Allison
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Maidstone
Hi Claudia
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff are always helpful and friendly
Staff are always helpful and friendly, nothing is too much trouble when you need help.
14. september 2023
Besvarelse fra hmv (UK) - Maidstone
Hi Lorraine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Record doesn’t work correctly
Record doesn’t work correctly, skips half of the songs, like it on all 4 vinyls
8. september 2023
Besvarelse fra hmv (UK) - Maidstone
Hi JOSH
Thank you for taking the time to leave us a review. We are sorry to hear your item was faulty, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Easy order, swift service
Went early Saturday morning so still quite quiet. Was served straight away as I had an order to collect. Friendly young woman served me without any issues and as explained in their emails I was asked for ID. So pleased we still have an HMV!!
5. september 2023
Besvarelse fra hmv (UK) - Maidstone
Hi Carrie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future!!
Cheers!
The turntable was delivered fast and it…
The turntable was delivered fast and it is great thankyou 😊
30. juli 2023
Besvarelse fra hmv (UK) - Maidstone
Hi Donna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Maidstone
Hi Ilo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
From a genuine new customer
Fast response from my email fast delivery and in perfect condition that came with great packaging along with no delivery fees over £20 unlike other company like zavvi or Amazon. This is why i decided to buy from hmv and was my first time experience and was pleasantly surprised as there was a lot of negative feed back from other customer's. Will now use hmv all the time when buying my 4k steelbook films with no more delivery fees means value for money and saving's 10/10
17. juli 2023
Besvarelse fra hmv (UK) - Maidstone
Hi carl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Maidstone
Hi Michael
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fantastic service
Fantastic service as always, ordered on the Tuesday and delivered on the Friday.
3. juli 2023
Besvarelse fra hmv (UK) - Maidstone
Hi Bethany
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful respectful a tidy clean…
Very helpful respectful a tidy clean store enthusiastic staff thank you
1. juli 2023
Besvarelse fra hmv (UK) - Maidstone
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good click and collect service
Good click and collect service, got what we wanted on the website and, good price
23. juni 2023
Besvarelse fra hmv (UK) - Maidstone
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff
Very helpful staff. I couldnt find the LP I wanted (Darkfighter by Rival Sons) but the staff member said I could order it for delivery to my home. Delivery arrived when expected, in flawless condition. Very pleased.
16. juni 2023
Besvarelse fra hmv (UK) - Maidstone
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service staff assisted with an order giving information as reqested
Staff very helpful answered all queries and ordered item.
7. juni 2023
Besvarelse fra hmv (UK) - Maidstone
Hi Ann
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great shopping experience
The item was ready to be picked up quickly, the staff at the store were friendly and efficient. The price was great too!!
28. maj 2023
Besvarelse fra hmv (UK) - Maidstone
Hello Pippa
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Dette er Trustpilot
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