Excellent service from helping a disabled person to finding the item wanted, ordering it and then receiving confirmation that it was in store. To which it was picked up with ease. Staff were knowledge... Se mere
Virksomheden har svaret
Lokation
Skift lokation9/17 High Street, LE1 4FP Leicester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered item online to pick up at store. Arrived very quickly. Forgot Photo ID, but store clerk allowed pick up anyway (probably age verification, which I passed, being over 50). Item brand new as des... Se mere
Virksomheden har svaret
Quick delivery to the store of very limited 4k - I work in the city centre so it's much more convenient for me to collect it from the store. The staff member who placed the order was very helpful. Ver... Se mere
Virksomheden har svaret
Brought some CDs from their and one of them was all scratched up like it had been used and when I tried to play it the music just kept on skipping, however I went into one of their stores to show them... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Leicester
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
9/17 High Street, LE1 4FP, Leicester, Storbritannien
4,8
Fremragende
372 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Five star service
Went into the Leicester store to find an Elvis box set, the lady in the store was so helpful and tried to locate the one which the computer said was in stock. She diligently searched for me but couldn't find it, but then suggested I pay for it in-store and have home delivery, which I did. It arrived 2 days later. Wonderful service
20. november 2024
Besvarelse fra hmv (UK) - Leicester
Hi Gillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very pleased and thanks a lot for help…
Very pleased and thanks a lot for help given by Sal !
16. november 2024
Besvarelse fra hmv (UK) - Leicester
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The new LP by The Cure
Staff as friendly and helpful as always at HMV Leicester. LP ordered in store and delivered to the shop very promptly in excellent condition and packaging.
16. november 2024
Besvarelse fra hmv (UK) - Leicester
Hi Clive,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Always good service
Always good service. Patient and helpful staff. I couldn't ask for more.
7. november 2024
Besvarelse fra hmv (UK) - Leicester
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Leicester
Hello Sharon
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service was kept in touch with…
Great service was kept in touch with updates on my order
23. oktober 2024
Besvarelse fra hmv (UK) - Leicester
Hi Adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Nice and friendly
25. oktober 2024
Besvarelse fra hmv (UK) - Leicester
Hi Helen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They were very good they let me know…
They were very good they let me know when they were dispatched and also had an email when they were being delivered.
9. oktober 2024
Besvarelse fra hmv (UK) - Leicester
Hi Joanne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
Helpful staff, query dealt with quickly. Same high standard of service I've come to expect from HMV.
11. oktober 2024
Besvarelse fra hmv (UK) - Leicester
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great shop always has been
Quick postage, excellent communication, great prices 👍🏻
30. september 2024
Besvarelse fra hmv (UK) - Leicester
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Lovely friendly atmosphere in the leicester store , staff are extremely helpful and friendly. Good selection of dvds.👍
17. september 2024
Besvarelse fra hmv (UK) - Leicester
Hi Mrs
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Leicester store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
I must commend Raff at the Leicester…
I must commend Raff at the Leicester store for his excellent customer service. He was really kind and went above and beyond to help me when my order had been delayed, but was needed the following day.
Good and polite customer care is rare these days and Raff was a credit to your store.
7. september 2024
Besvarelse fra hmv (UK) - Leicester
Hello Sarah
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Order arrived on time great service as…
Order arrived on time great service as usual
6. september 2024
Besvarelse fra hmv (UK) - Leicester
Hi Danny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great peoples
6. september 2024
Besvarelse fra hmv (UK) - Leicester
Hi Baljinder
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I preordered the Jung Kook Proof Funko…
I preordered the Jung Kook Proof Funko Pop last year in September 2023.
Maybe due to overwhelming demands I got it after so long while the other versions were available on release day.
I nearly waited a year until I received it last week, packaged securely.
I'm extremely happy that I have it in my Jung Kook collection.
30. august 2024
Besvarelse fra hmv (UK) - Leicester
Hi Chandra
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
It was good
It was good, extra text to hit the limit because we have to write a review. Not just give a star rating for some unknown reason.
28. august 2024
Besvarelse fra hmv (UK) - Leicester
Hi James
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Leicester
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The assistant was very helpful and…
The assistant was very helpful and ordered the cd I was looking for and one I had previously looked for by the same artist. The both arrived within a few days and I collected them from the branch as it was the easiest option for me
24. august 2024
Besvarelse fra hmv (UK) - Leicester
Hi Roy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to navigate website.
Easy to navigate the website and order products. Good delivery and kept updated on time of delivery.
23. august 2024
Besvarelse fra hmv (UK) - Leicester
Hi Denise
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service Great seller thanks
Great service and quality items ordering is simple and the delivery was excellent
24. august 2024
Besvarelse fra hmv (UK) - Leicester
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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