I've only been buying from here since December and I love it! The staff are very friendly and helpful. There is one staff member that is there quite often when I go and she is really lovely and when... Se mere
Virksomheden har svaret
Lokation
Skift lokation87-88 High Street, PE30 1BL Kings Lynn, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've purchased the Michael DVD, need i say more, it's Michael, I could not score any less but scores more x
Virksomheden har svaret
HMV Kings Lynn staff member very helpful in finding dvd online and explained options for postage . Whole process straightforward explained clearly and with a smile . DVD arrived very quickly and kept... Se mere
Virksomheden har svaret
Ordered album for release date of 1st March then told on the 2nd when I tried to collect it that it hadn't arrived.lt finally arrived at the store 5th but can't collect now until 8th so may aswell jus... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Kings Lynn
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
87-88 High Street, PE30 1BL, Kings Lynn, Storbritannien
4,8
Fremragende
185 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
8 days later 😉
After a while I was able to pick up my orders… better late than never I guess but hmv there should be customer service phone number or at least some options to track the 🤔
16. januar 2024
Besvarelse fra hmv (UK) - Kings Lynn
Hi Karol,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your order arrived at the selected store recently, apologies for any disappointment that may have been caused as a result of this delay.
Excellent service
2. januar 2024
Besvarelse fra hmv (UK) - Kings Lynn
Hi Malkin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Mush
They have doubled charged me and put my card in negative because of it. Has been six days and stil no change in getting my money back.
9. januar 2024
Besvarelse fra hmv (UK) - Kings Lynn
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can look into this further.
Best wishes
Guy who served me had great knowledge.
23. december 2023
Besvarelse fra hmv (UK) - Kings Lynn
Hi Kerry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I ordered a blu ray boxset in store and…
I ordered a blu ray boxset in store and my order was delivered the next day at no extra cost.
27. december 2023
Besvarelse fra hmv (UK) - Kings Lynn
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Extra good service
The service in the store was excellent and the cd even arrived before Christmas which was a bonus
26. december 2023
Besvarelse fra hmv (UK) - Kings Lynn
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were very very helpful and didn’t seem to mind what I asked them
The staff were fantastic
24. december 2023
Besvarelse fra hmv (UK) - Kings Lynn
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order was quickly despatched and…
My order was quickly despatched and arrived promptly in time for Christmas. Thank you.
23. december 2023
Besvarelse fra hmv (UK) - Kings Lynn
Hi Mr Riggs,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Kings Lynn
Hi john
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Kings Lynn
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The person that helped me to find what…
The person that helped me to find what I was looking for was very helpful, friendly and polite even ordered the films for me great service
3. december 2023
Besvarelse fra hmv (UK) - Kings Lynn
Hello Susan,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The member of staff was knowledgeable
The member of staff was knowledgeable, pleasant and efficient.
6. december 2023
Besvarelse fra hmv (UK) - Kings Lynn
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Not received my purchase
7. december 2023
Besvarelse fra hmv (UK) - Kings Lynn
Hi Alison
Thank you for taking the time to leave us a review. We are sorry to hear you have not received your dispatched order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Kind regards
Cheerful.
Ordered a CD, Piano. Benny Andersson.
Great attitude of staff, considering heating off.
Nice layout. Made further purchases, returned to say thanks. A nice little store.
5. december 2023
Besvarelse fra hmv (UK) - Kings Lynn
Hi Gail
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service.
Ordered goods instore and given a collection date. Goods arrived on the day and collected. All items correct and carefully packaged. Service excellent and friendly as usual.
9. november 2023
Besvarelse fra hmv (UK) - Kings Lynn
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Kings Lynn
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Exceptionaal customer service and polite, friendly staff
Very helpful, friendly staff and took the time to help find what I was looking for in store and on the computer. They found exactly what I was looking for.
2. november 2023
Besvarelse fra hmv (UK) - Kings Lynn
Hi Cindy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service as always.
1. november 2023
Besvarelse fra hmv (UK) - Kings Lynn
Hi Jonathan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful
30. september 2023
Besvarelse fra hmv (UK) - Kings Lynn
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Kings Lynn
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.