The staff member who served me was very helpful and friendly the item I wanted wasn’t in store so I had to order it delivery was really quick and item exactly what i wanted
Virksomheden har svaret
Lokation
Skift lokation32B Newlands Centre, NN16 8JB Kettering, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or... Se mere
Virksomheden har svaret
The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... Se mere
Virksomheden har svaret
My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Kettering
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
32B Newlands Centre, NN16 8JB, Kettering, Storbritannien
4,9
Fremragende
128 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra hmv (UK) - Kettering
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff member who served me was very…
The staff member who served me was very helpful and friendly the item I wanted wasn’t in store so I had to order it delivery was really quick and item exactly what i wanted
26. april 2026
Besvarelse fra hmv (UK) - Kettering
Hi Karen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The gentleman at the desk checked on…
The gentleman at the desk checked on line to see if there was a t shirt you didn't have in store,and then ordered it for me,to collect in store, excellent customer service all the way,very impressed, id previously been into a local game store, where the customer service was diabolical to say the least,so I finished the day very positive.
20. april 2026
Besvarelse fra hmv (UK) - Kettering
Hi Sherrie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Kettering
Hi TERRY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything was perfect
Everything was perfect. Store assistant was very helpful and delivered a perfect service.
1. april 2026
Besvarelse fra hmv (UK) - Kettering
Hi MARIUSZ
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
buy local
I always try to buy local and HMV is the only traditional record shop left for miles around. I often order online then collect from store.
8. marts 2026
Besvarelse fra hmv (UK) - Kettering
Hi Daniel,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order online and get delivered…
Easy to order online and get delivered home
10. december 2025
Besvarelse fra hmv (UK) - Kettering
Hi Louise,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful and friendly
Clicked and collected. I was kept informed about status of delivery, all very prompt and easy. Will definitely use again.
2. marts 2026
Besvarelse fra hmv (UK) - Kettering
Hi Julian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient and helpful..
A calm, smiling person who was eager to help and sorted out my request quickly and patiently..
19. februar 2026
Besvarelse fra hmv (UK) - Kettering
Hi Kathryn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Satisfaction
Everything I go in the shop there's always a warm welcome and they can't do enough for you. Great satisfaction from me a loyal customer. Thank You.
14. februar 2026
Besvarelse fra hmv (UK) - Kettering
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great shop
I have been coming to HMV since I was a young teen and I now take my teenage daughter with me. Its great to see how they have evolved over the years to stay relevant, they have a great selection of geeky pop culture collectables alongside a vast music selection.
Always a good experience coming here, and ordering online is also a great experience.
20. januar 2026
Besvarelse fra hmv (UK) - Kettering
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Kettering
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good
The staff there are very nice and locating things is no problem at all, quick checkout and nice variety
4. januar 2026
Besvarelse fra hmv (UK) - Kettering
Hi Goda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good quality products and very…
Very good quality products and very easy to use
31. december 2025
Besvarelse fra hmv (UK) - Kettering
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service from amazingly…
Excellent service from amazingly knowledgeable staff, even with music many decades old. It was easy to find the arrange to buy what I wanted when released many weeks later.
15. december 2025
Besvarelse fra hmv (UK) - Kettering
Hi Tim
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Kettering store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very nice staff.
5. december 2025
Besvarelse fra hmv (UK) - Kettering
Hi Daniel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I am pleased to have received my order…
I am pleased to have received my order in good time and will be ordering from HMV again in the future.
4. december 2025
Besvarelse fra hmv (UK) - Kettering
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very knowledgeable and helpful staff
4. december 2025
Besvarelse fra hmv (UK) - Kettering
Hi Lesley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click &Collect to store good experience
Very quick delivery of cd to store with good communication. Staff in local HMV store very friendly and collection really easy.
22. november 2025
Besvarelse fra hmv (UK) - Kettering
Hi Jan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My experience of HMV
My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or when ordering records
The store at Kettering is very well set out and staff very helpful.
12. november 2025
Besvarelse fra hmv (UK) - Kettering
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dette er Trustpilot
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