Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... Se mere
Virksomheden har svaret
Lokation
Skift lokation51 Whitefriargate, HU1 2HT Hull, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My order was dealt with quickly and professionally. The BluRay boxset arrived in plenty of packaging and it was in mint condition. I am very happy with all aspects of the transaction. I am only t... Se mere
Virksomheden har svaret
HMV try offer a wide range of music, DVD/ blue-ray and tele-visual/ audio accessory equipment. They are one of the last remaining high street retailers of the type and it's a vital part of our high s... Se mere
Virksomheden har svaret
Order arrived on or before time and assistance was provided after initial enquiries nearly a month beforehand. In previous attempts to obtain item, there was a disconnect between stated stock in... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Hull
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
51 Whitefriargate, HU1 2HT, Hull, Storbritannien
4,8
Fremragende
241 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy and helpful exchange experience
Had to return an item since its partially damaged but the staff was sweet and helpful to put in another online order for an exchange (wasnt available instore). Thank you!
20. november 2024
Besvarelse fra hmv (UK) - Hull
Hi Customer
Thanks so much for leaving us a 5 star review - we are sorry to hear about the damage to your item, but pleased to hera you were able to sort this issue in store.
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering and picking up a DVD
It was very easy to order the DVD, and I received emails telling me about the status of my order. Picking up from the shop was easy too and the young man who served me was very polite and professional. All in all a everything was perfect thankyou. 😊
22. november 2024
Besvarelse fra hmv (UK) - Hull
Hi LYNNE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered 2 vinyls online
Ordered 2 vinyls online, both were in stock and arrived quickly. Great service stress free.
6. november 2024
Besvarelse fra hmv (UK) - Hull
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Hull
Hi Lee
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Record came on time and very well…
Record came on time and very well packaged.
I ordered on line because the local store (Hull) didn't have a copy of the record and this seems to be a regular thing. I prefer to shop at the store so it would be better if more records were sent when a big seller is released.
27. oktober 2024
Besvarelse fra hmv (UK) - Hull
Hi Alan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Everything
25. oktober 2024
Besvarelse fra hmv (UK) - Hull
Hi gail
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great staff help
Got my vinyl ordered as soon as I returned it after it was warped upon opening.
Very happy!
22. oktober 2024
Besvarelse fra hmv (UK) - Hull
Hi Fraser
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Hull
Hi June
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The box is damaged!
The box is broken, which I'm disappointed as I realised in the shop I would have refused. I also asked for advice in the product and the staff didn't seem to either know or couldn't /didn't want to help me with the knowledge of my product. Definitely won't be buying from HMV again which is disappointing
18. oktober 2024
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Hull
Hi Elizabeth
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Employee was very rude and lazy and…
Employee was very rude and lazy and seemed like he didn’t like me or his job
10. oktober 2024
Besvarelse fra hmv (UK) - Hull
Hello Customer
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Received regular updates on state of…
Received regular updates on state of order, delivery and collection.
26. september 2024
Besvarelse fra hmv (UK) - Hull
Hi Philip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pleasure shopping
Never had any problems issues buying from HMV everything is easy and straightforward I enjoy shopping for my music etc at your shop
15. september 2024
Besvarelse fra hmv (UK) - Hull
Hi MsSylviaNewman
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good store
Had a DVD ordered and arrived super quick and easy. Always try to shop at hmv for my music and DVDs to support them as they're always great. Helpful staff and if they dont have what you want in store, its easy to have it ordered in for you.
8. september 2024
Besvarelse fra hmv (UK) - Hull
Hi Jen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Hull
Hi Gillian,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Friendly and helpful..didn't keep me…
Friendly and helpful..didn't keep me waiting long
20. august 2024
Besvarelse fra hmv (UK) - Hull
Hi Hilary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Heard nothing for 12 days since placing…
Heard nothing for 12 days since placing an order. I was told my order would arrive within 5 days maximum. Still waiting ...
31. juli 2024
Besvarelse fra hmv (UK) - Hull
Hi Paul
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Besvarelse fra hmv (UK) - Hull
Hi Jacob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Not particularly fast to pick up from…
Not particularly fast to pick up from the local store
Three stars really to just generally protest at the ridiculously high vinyl prices
I rarely buy new vinyl now
29. juli 2024
Besvarelse fra hmv (UK) - Hull
Hello Pete
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)
Fast polite and helpful staff.
23. juli 2024
Besvarelse fra hmv (UK) - Hull
Hi NICOLAS
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent!
17. juli 2024
Besvarelse fra hmv (UK) - Hull
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dette er Trustpilot
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