Pre ordered Jenius by Paul Heaton via HMV to collect in-store. Received email a couple of days prior to release, that my CD was on its way. Further email to confirm pickup day. Quick and easy to order... Se mere
Virksomheden har svaret
Lokation
Skift lokation51 Whitefriargate, HU1 2HT Hull, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The only store I got to get my films on blu ray I prefer it's on disc as I know it's my own to keep but if it's a digital we don't own it the company owns digital and they can take it of at anytime s... Se mere
Virksomheden har svaret
I ordered a CD online for click and collect. I was informed when the CD was ready for collection behind the main counter. Great service!
Virksomheden har svaret
Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Hull
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
51 Whitefriargate, HU1 2HT, Hull, Storbritannien
4,8
Fremragende
258 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick and efficient + friendly
19. december 2024
Besvarelse fra hmv (UK) - Hull
Hello ghtheartworks
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order came quick nice staff
14. december 2024
Besvarelse fra hmv (UK) - Hull
Hi Yana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Available on your high street
Still available on your high street. Variety & available stock is very good. I had an order delivered to the shop, convenience for me!
10. december 2024
Besvarelse fra hmv (UK) - Hull
Hi Tosh
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic service as ever
Fantastic service as ever. They know me by name now. Goods always arrive in a timely fashion and undamaged. Awesome service.
14. december 2024
Besvarelse fra hmv (UK) - Hull
Hi Jason
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff in store
Very helpful staff in store, leading to my order. Prompt delivery.
5. december 2024
Besvarelse fra hmv (UK) - Hull
Hi Clive
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Original packaging
Fast delivery to the store for click and collect and the 4k blu rays I ordered are still in there original packaging which is how they should be but if you buy them off the self in store they are more often than not already opened and the discs are kept behind the counter
1. december 2024
Besvarelse fra hmv (UK) - Hull
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Hull
Hi Dave
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Hull
Hi Lee
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordering music CD.
Ordering music CD.
Easy order at the till in the Hull store, a few days later was emailed that it was ready to collect in store.
Smooth purchase.
23. november 2024
Besvarelse fra hmv (UK) - Hull
Hi Gef,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
CD arrived within 48 hours and the…
CD arrived within 48 hours and the communication was good throughout the process. My only gripe is that when I visited the store a week previous to this the item was not on their system but yet I could order it online?
24. november 2024
Besvarelse fra hmv (UK) - Hull
Hi Sarah,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Package damaged and record player box…
Package damaged and record player box ripped and damaged
25. november 2024
Besvarelse fra hmv (UK) - Hull
Hi Catherine
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Easy and helpful exchange experience
Had to return an item since its partially damaged but the staff was sweet and helpful to put in another online order for an exchange (wasnt available instore). Thank you!
20. november 2024
Besvarelse fra hmv (UK) - Hull
Hi Customer
Thanks so much for leaving us a 5 star review - we are sorry to hear about the damage to your item, but pleased to hera you were able to sort this issue in store.
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering and picking up a DVD
It was very easy to order the DVD, and I received emails telling me about the status of my order. Picking up from the shop was easy too and the young man who served me was very polite and professional. All in all a everything was perfect thankyou. 😊
22. november 2024
Besvarelse fra hmv (UK) - Hull
Hi LYNNE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered 2 vinyls online
Ordered 2 vinyls online, both were in stock and arrived quickly. Great service stress free.
6. november 2024
Besvarelse fra hmv (UK) - Hull
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Hull
Hi Lee
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Record came on time and very well…
Record came on time and very well packaged.
I ordered on line because the local store (Hull) didn't have a copy of the record and this seems to be a regular thing. I prefer to shop at the store so it would be better if more records were sent when a big seller is released.
27. oktober 2024
Besvarelse fra hmv (UK) - Hull
Hi Alan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Everything
25. oktober 2024
Besvarelse fra hmv (UK) - Hull
Hi gail
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great staff help
Got my vinyl ordered as soon as I returned it after it was warped upon opening.
Very happy!
22. oktober 2024
Besvarelse fra hmv (UK) - Hull
Hi Fraser
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Hull
Hi June
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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