Pre ordered Jenius by Paul Heaton via HMV to collect in-store. Received email a couple of days prior to release, that my CD was on its way. Further email to confirm pickup day. Quick and easy to order... Se mere
Virksomheden har svaret
Lokation
Skift lokation51 Whitefriargate, HU1 2HT Hull, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The only store I got to get my films on blu ray I prefer it's on disc as I know it's my own to keep but if it's a digital we don't own it the company owns digital and they can take it of at anytime s... Se mere
Virksomheden har svaret
I ordered a CD online for click and collect. I was informed when the CD was ready for collection behind the main counter. Great service!
Virksomheden har svaret
Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Hull
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
51 Whitefriargate, HU1 2HT, Hull, Storbritannien
4,8
Fremragende
258 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Dealt with my request in a very…
Dealt with my request in a very professional and friendly manner great service
26. november 2025
Besvarelse fra hmv (UK) - Hull
Hello Brian,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy
Was easy to order but sadly not impressed with record player most records played jump. Not good
24. november 2025
Besvarelse fra hmv (UK) - Hull
Hi Andy
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Really easy to order months in advance
Really easy to order months in advance, and then pick up item when it was released. Great way to shop, took all the stress out of it.
19. november 2025
Besvarelse fra hmv (UK) - Hull
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
as soon as i walked in i got asked if i…
as soon as i walked in i got asked if i was okay and if i needed help and i then said i had an order to pick up and the person at the till found it straight away and was very helpful.
15. november 2025
Besvarelse fra hmv (UK) - Hull
Hi lexie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Hull
Hello Peter
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I was looking for a CD
I was looking for a CD, it wasn’t in the racks, so your colleague in store ordered it for me and I picked it up in store after a week
I have regularly shopped in HMV in Hull for many years and have always found your staff courteous, friendly, extremely helpful and knowledgeable about music and even about the CD(s) I have bought
They are a very valuable asset to the company and a great public face for HMV, you must do your best to keep them
Thank you
31. oktober 2025
Besvarelse fra hmv (UK) - Hull
Hello Adrian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful staff and easy to…
Helpful staff and easy to order,delivery to store was pretty quick too .
31. oktober 2025
Besvarelse fra hmv (UK) - Hull
Hi Elaine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order arrived on or before time and…
Order arrived on or before time and assistance was provided after initial enquiries nearly a month beforehand.
In previous attempts to obtain item, there was a disconnect between stated stock in store, or in warehouse such that if it was ordered or even paid for, it could not ultimately be supplied.
This time around, the stock was corrected, it was ordered and paid for, and dispatched the following day, and arrived in store 3 days later. I was able collect the item the next day, all within a 4 or 5 day timeframe, which was very satisfying.
30. oktober 2025
Besvarelse fra hmv (UK) - Hull
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Did the job as expected
22. oktober 2025
Besvarelse fra hmv (UK) - Hull
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Definitely will buy from HMV
Definitely will buy from HMV. Ordering was effortless, the lady shop assistant was extremely helpful and delivered promptly. Thanks 🤩
24. oktober 2025
Besvarelse fra hmv (UK) - Hull
Hi Rachel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Hull
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Hull
Hi Ronald,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Fast service and helpful staff
16. oktober 2025
Besvarelse fra hmv (UK) - Hull
Hi Terry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV happy staff
The sales assistant was very helpful in checking if the cli wanted for my son was in stock it wasn’t but she ordered it it arrived three days later very happy with the whole process thank you
13. oktober 2025
Besvarelse fra hmv (UK) - Hull
Hi jackie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Funko pop
Used click and collect for the first time with HMV item came well packaged. Quick and easy and convenient.
7. oktober 2025
Besvarelse fra hmv (UK) - Hull
Hi Donna
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
So pleased with speedy delivery of my…
So pleased with speedy delivery of my pre ordered vinyl- a surprise for my daughter so glad it was so quick. Well packaged too thanks
26. september 2025
Besvarelse fra hmv (UK) - Hull
Hi Jo
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Hull
Hi Stephen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
There are lots of options there!
There are lots of options there! Really good quality! Amazing staff
14. september 2025
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Hull
Hi Evita
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Hull
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff seen to quickly
Friendly staff seen to quickly. Album was packaged well.
25. august 2025
Besvarelse fra hmv (UK) - Hull
Hi Mr Boyes
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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