I went to HMV looking for a specific box set, only to find they were out of stock. I nearly left the store but my partner convinced us to go and ask someone if they had any and they did not, but the l... Se mere
Virksomheden har svaret
Lokation
Skift lokationSU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fantastic!! So pleased with my delivery service. Order was pre ordered and dispatched so it arrived on the release date! Driver left the package in a safe location. Very happy and will purchase from... Se mere
Virksomheden har svaret
Very helpful staff ( Andy C) helped us find exactly what we were looking for and even ordered what wasn’t in stock for home delivery
Virksomheden har svaret
My local HMV has very poor levels of Blu-ray’s and CD’s so by placing an order I could collect the order once it was ready. Well I had to visit twice as the items arrived a day apart which was a littl... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Exeter
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, Storbritannien
4,8
Fremragende
337 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Spot on with delivery can’t ask for any…
Spot on with delivery can’t ask for any more 👍👏👏👏
15. november 2024
Besvarelse fra hmv (UK) - Exeter
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
DVD order
The staff were helpful
Howevrr one of them did not know who Richard Burton was.
10. november 2024
Besvarelse fra hmv (UK) - Exeter
Hello Anne
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Ordered in store for online delivery, super easy, loved it
Ordered in store for online delivery because the item wasn’t in stock, it was delivered free of charge three days later. So easy, so good! This is what shopping should be like! Go to the high street shop, and when something isn’t there, they just order it for you, no faff, all pleasure!
10. november 2024
Besvarelse fra hmv (UK) - Exeter
Hi Christine,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Exeter
Hi Jonathan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
There was a lot of great merch…
There was a lot of great merch everywhere with very reasonable prices. The staff are friendly and helpful.
9. september 2024
Besvarelse fra hmv (UK) - Exeter
Hi Nicole
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good comms and speedy delivery to store…
Good comms and speedy delivery to store and easy collection.
1. november 2024
Besvarelse fra hmv (UK) - Exeter
Hello Richard,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Good replacement service
Bought a dvd on click and collect. When played it stuck at the end of the first scene.
Took it back to the shop who exchanged without quibble.
Replacement copy worked fine.
3. november 2024
Besvarelse fra hmv (UK) - Exeter
Hi anstone
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
I forgot to ask the fellow his name
I forgot to ask the fellow his name. Stupid me. He was so good. Helpful in every way, knowledgeable too. Gave the perfect service
20. oktober 2024
Besvarelse fra hmv (UK) - Exeter
Hi Dixianne,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My local HMV has very poor levels of…
My local HMV has very poor levels of Blu-ray’s and CD’s so by placing an order I could collect the order once it was ready. Well I had to visit twice as the items arrived a day apart which was a little disappointing. As stock levels are so low nowadays it’s a shame that popping in to town to buy something is not always successful! Of course Amazon delivery is usually next day which begs the question why isn’t yours?
5. oktober 2024
Besvarelse fra hmv (UK) - Exeter
Hi Customer
Thank you for taking the time to leave us a review. We appreciate receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Exeter store
The staff inside Exeter store where very friendly & answered all the questions that I had plus I received my new game a day early
2. oktober 2024
Besvarelse fra hmv (UK) - Exeter
Hi Laurence
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick and easy to order and the…
Very quick and easy to order and the delivery time was very good.
22. september 2024
Besvarelse fra hmv (UK) - Exeter
Hi JD
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Exeter
Hi Signija
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very pleased with the prompt service I…
Very pleased with the prompt service I received from the shop in Exeter. Would certainly use them again if I needed anything. Thank you for the good service.
8. september 2024
Besvarelse fra hmv (UK) - Exeter
Hi Ingrid
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nothing was too much triuble
My Grandson Sam wanted a few remote vinyl LPs so I said that I would try HMV to see if they had what he wanted. On looking around the store I thought it would take me ages if I looked myself. I asked the assistant who was very helpful as he went straight to where they were and sorted it for me. I also had to order one that was not in stock, this came via the post and only took a few days. Well Done!!!
30. august 2024
Besvarelse fra hmv (UK) - Exeter
Hi William
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Exeter store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Ken W.. Jethro Tull Stand Up Box Set
Simon looked after me. Gave me a range of options. G
Very happy with service & purchase made.
28. august 2024
Besvarelse fra hmv (UK) - Exeter
Hello Kenneth
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My pre-order arrived a day earlier then…
My pre-order arrived a day earlier then if I had waited for it to come out in store
21. august 2024
Besvarelse fra hmv (UK) - Exeter
Hi Jamie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Over and above service
The young man went over and above to help me get the vinyl I wanted, despite the fact that the computer system was down
16. august 2024
Besvarelse fra hmv (UK) - Exeter
Hi Barbara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Exeter
Hi Adrian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Exeter
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Exeter
Hi Terry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.