Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... Se mere
Virksomheden har svaret
Lokation
Skift lokation71 / 77 Murraygate, DD1 2EA Dundee, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... Se mere
Virksomheden har svaret
The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear o... Se mere
Virksomheden har svaret
The whole experience of being in the shop, from browsing everything to purchasing and taking home, was excellent. They have such an excellent range available from collectibles to niche cult related it... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Dundee
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
71 / 77 Murraygate, DD1 2EA, Dundee, Storbritannien
4,8
Fremragende
246 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra hmv (UK) - Dundee
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Dundee
Hi Paige
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience
I pre-ordered a set of DVDs and they were ready to collect in only 3 days. Was a very speedy pick up - was in and out of the store in under a minute. Brilliant service. Would click and collect again 100%
17. maj 2024
Besvarelse fra hmv (UK) - Dundee
Hi Ayanna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered click and collect
Ordered click and collect, arrived a lot quicker than expected, great experience. Gavin at the store was extremely friendly and helpful.
15. maj 2024
Besvarelse fra hmv (UK) - Dundee
Hi Adam
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fast and kind service
15. maj 2024
Besvarelse fra hmv (UK) - Dundee
Hi Arek
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Dundee
Hi Nicola
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Dundee
Hi
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Straightforward placing an order…
Straightforward placing an order in-store and the product arrived bang on time.
25. april 2024
Besvarelse fra hmv (UK) - Dundee
Hi Nat
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Dundee
Hi Mrs
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Dundee
Hi maxi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
i got a very nice person that served me
24. april 2024
Besvarelse fra hmv (UK) - Dundee
Hi Gladys
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good customer service quickly delivered…
Good customer service quickly delivered to my address
22. april 2024
Besvarelse fra hmv (UK) - Dundee
Hi Craig
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wrong Item
Wrong Item was sent but thankfully I returned to the Dundee store and the manageress was able to fix the mix up and I got two more of said item from the shelves, the intial cashier Tom was very helpful regardless of the mix up dont think he could hear me on account of the music
21. april 2024
Besvarelse fra hmv (UK) - Dundee
Hi Lewis
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your order and will do our best to earn that last star from you next time ;-)
Have a great day!
Besvarelse fra hmv (UK) - Dundee
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Dundee
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff made it easy for me to…
Helpful staff made it easy for me to order and collect my purchase
5. april 2024
Besvarelse fra hmv (UK) - Dundee
Hi DPR
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had an amazing customer service in…
I had an amazing customer service in the shop in Dundee.
4. april 2024
Besvarelse fra hmv (UK) - Dundee
Hi Aline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Getting past the Cookies option is…
Getting past the Cookies option is awkward, otherwise OK.
31. marts 2024
Besvarelse fra hmv (UK) - Dundee
Hello,
Thanks for your review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Dundee
Hi Scott
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Dundee
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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