Great customer service in store. Great customer service using online purchase and pick up from the store. Staff friendly and courteous. Happy.
Virksomheden har svaret
Lokation
Skift lokationUnit 57a, Frenchgate Shopping Centre, DN1 1ST Doncaster, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered The Drifter by the Soul Brothers Syndicate featuring Darrell smith vinyl single. It's taken over a month to arrive in store for pick up. Know it's not your fault, probably the pressing p... Se mere
Virksomheden har svaret
Never ordered items online before but the website was easy to navigate. I found what I was looking for fast, check out easy. The blue tooth record player is excellent value for money, going to be 1 ha... Se mere
Virksomheden har svaret
Initially when I'd pre order the cd, I was supposed to pick it up at the store, but the timing was a little off, as they were moving their premises, i had an email from them to tell me because of that... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Doncaster
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 57a, Frenchgate Shopping Centre, DN1 1ST, Doncaster, England, Storbritannien
4,7
Fremragende
171 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivered on time
My delivery was on time and in mint condition would recommend to friends!
18. august 2025
Besvarelse fra hmv (UK) - Doncaster
Hello Anthony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Doncaster
Hello Amanda
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent customer service
Excellent customer service.
I was directed to online shopping, which was easy to follow.
Delivery came with in the said time.
So was very pleased with end results.
Grandson thrilled with the vinyl.
Many thanks
5. juni 2025
Besvarelse fra hmv (UK) - Doncaster
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer service and delivery…
Excellent customer service and delivery
Game arrived well packed
6. juni 2025
Besvarelse fra hmv (UK) - Doncaster
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Click and collect
Click and collect was easy and painless,price was good and at my local store for collection within 2 working days. What's not to like?
4. maj 2025
Besvarelse fra hmv (UK) - Doncaster
Hi Shane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Doncaster
Hello Andrea
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
item was ready for collection
item was ready for collection, staff were friendly and engaging
7. april 2025
Besvarelse fra hmv (UK) - Doncaster
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre-ordered a book and it was posted…
Pre-ordered a book and it was posted the day of the books release and delivered the next day! Can’t fault the service.
6. april 2025
Besvarelse fra hmv (UK) - Doncaster
Hello Dreya
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Long delivery time…
I ordered The Drifter by the Soul Brothers Syndicate featuring Darrell smith vinyl single.
It's taken over a month to arrive in store for pick up.
Know it's not your fault, probably the pressing plant.
As a collector I like the first press so was a little disappointed it's taken fo long.
I did receive emails updating me through the long wait, the store staff were very helpful and couldn't apologise enough.
25. marts 2025
Besvarelse fra hmv (UK) - Doncaster
Hi Linda,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching the store.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Ordered a dvd it arrived really fast i…
Ordered a dvd it arrived really fast i shop here often and the service its really good
21. marts 2025
Besvarelse fra hmv (UK) - Doncaster
Hello ady
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good quick service
11. marts 2025
Besvarelse fra hmv (UK) - Doncaster
Hi Carl
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Doncaster
Hi Mr
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Doncaster store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Doncaster
Hi Shelllouise
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Doncaster
Hi ADRIENNE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Doncaster
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Professional delivery on time careful…
Professional delivery on time careful packaging, decent price and it worked
12. februar 2025
Besvarelse fra hmv (UK) - Doncaster
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very happy
They didn't take the payment for the item until it was going to be delivered and made sure to keep me updated on its status
6. februar 2025
Besvarelse fra hmv (UK) - Doncaster
Hi Emma
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Doncaster
Hi Kevin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Doncaster
Hi Courtney
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very quick delivery to the store
Very quick delivery to the store. Easy to order online and great customer service. Staff at HMV were brilliant and I'm very pleased with my purchase.
14. januar 2025
Besvarelse fra hmv (UK) - Doncaster
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.