The young person who served me , did everything she could to get what i was looking for, & couldn't have done know more. Also its good to see Hmv as changed with the times, but also haven't forgot... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit SU259, Derbion Shopping Centre, London Rd, DE1 2PL Derby, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very helpful, approachable staff member greeted me when I picked up my pre-ordered DVD. No waiting time, other staff members were serving, all in all a very good experience.
Virksomheden har svaret
What made my experience great was on 27th June 2026 the special album Westlife 25 was back in stock & ready for me to collect, nearly gave up hope i would get it, wanted to collect myself because i... Se mere
Virksomheden har svaret
Your staff, helpful,polite nothing was to much trouble for them from ordering to delivery.Great customer service.Thank you.
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Derby
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL, Derby, England, Storbritannien
4,8
Fremragende
238 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Great service, very helpful staff, made it very enjoyable experience
12. september 2024
Besvarelse fra hmv (UK) - Derby
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Derby
Hi JTB
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really pleasant assistant
The young man who served me was polite, knowledgeable, helpful and amusing.
Thank you Charlie in Derbion Derby
25. august 2024
Besvarelse fra hmv (UK) - Derby
Hi Jennifer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The purchase of a CD player
The young lady who served us in the Derby store was extremely helpful. As they didn't have the CD player on show in stock she arranged for us to have the player sent to us by post. It arrived on time and we are extremely pleased with it. Thanks very much.
27. august 2024
Besvarelse fra hmv (UK) - Derby
Hi Josephine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was very impressed with the service…
I was very impressed with the service and the way hmv help me with my enquiry of my product
23. august 2024
Besvarelse fra hmv (UK) - Derby
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vinyl
The guy was very pleasent an helpful the price was what I expected it arrived quite quick an well packed
20. august 2024
Besvarelse fra hmv (UK) - Derby
Hi Dawn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly and helpful staff when…
Friendly and helpful staff when ordering and when collecting item. Item arrived quickly.
10. august 2024
Besvarelse fra hmv (UK) - Derby
Hi LouiseJ
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Derby
Hi Evie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Derby
Hi Debs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order on line and collect in…
Easy to order on line and collect in store. HMV notified me at every stage and when ready to collect. Very quick service. Staff in store were happy help.
21. juli 2024
Besvarelse fra hmv (UK) - Derby
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff at derby hmv to get…
Very helpful staff at derby hmv to get short for my son well done to team and one nice lady who helped
15. juli 2024
Besvarelse fra hmv (UK) - Derby
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Derby
Hi BM
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Came straight away.
22. juni 2024
Besvarelse fra hmv (UK) - Derby
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Derby
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order promt collection arranged…
Easy to order promt collection arranged in store
10. juni 2024
Besvarelse fra hmv (UK) - Derby
Hi Carlos
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I checked the website for what I…
I checked the website for what I wanted, it told me it was in stock in my local, so I thought I could collect in a few hours. It obviously wasn't In stock as it took a few days, which didn't matter but I did think what was the point if u can check stock but then its incorrect.
2. juni 2024
Besvarelse fra hmv (UK) - Derby
Hi Deb
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
The staff are always polite and helpful…
The staff are always polite and helpful got complaints and really friendly
6. juni 2024
Besvarelse fra hmv (UK) - Derby
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Delayed delivery
really delayed delivery - after complaint, delivered within a few days. Should not have had to go through the customer service loop to be able to receive a pre-ordered item.
Was a month late. Wouldn't order again.
25. maj 2024
Besvarelse fra hmv (UK) - Derby
Hi Customer
Thank you for taking the time to leave us a review. We are sorry for any confusion with the pre order. The release date was pushed back to 23/05/2024 and we can see that the item arrived before this date. Apologies for the delay. Regards.
Besvarelse fra hmv (UK) - Derby
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good price and delivery to store
Very good price and delivery to store! Very easy to click n collect
18. april 2024
Besvarelse fra hmv (UK) - Derby
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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