The young person who served me , did everything she could to get what i was looking for, & couldn't have done know more. Also its good to see Hmv as changed with the times, but also haven't forgot... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit SU259, Derbion Shopping Centre, London Rd, DE1 2PL Derby, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very helpful, approachable staff member greeted me when I picked up my pre-ordered DVD. No waiting time, other staff members were serving, all in all a very good experience.
Virksomheden har svaret
What made my experience great was on 27th June 2026 the special album Westlife 25 was back in stock & ready for me to collect, nearly gave up hope i would get it, wanted to collect myself because i... Se mere
Virksomheden har svaret
Your staff, helpful,polite nothing was to much trouble for them from ordering to delivery.Great customer service.Thank you.
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Derby
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL, Derby, England, Storbritannien
4,8
Fremragende
237 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really helpful staff in store and…
Really helpful staff in store and various updates by email, resulted in a quick and smooth order fulfillment
22. august 2025
Besvarelse fra hmv (UK) - Derby
Hi Mrs Taylor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast and efficient service and delivery.
12. august 2025
Besvarelse fra hmv (UK) - Derby
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Not received the item that I paid for…
Not received the item that I paid for yet the item is out for general sale
13. august 2025
Besvarelse fra hmv (UK) - Derby
Hi Clare
Thanks for leaving us a review. We're sorry to hear this. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Great
Was really pleased with the way everything went and got exactly what I required within a minimal time staff were excellent 👏
9. august 2025
Besvarelse fra hmv (UK) - Derby
Hello Joanne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reliably excellent
Swift and superb service as always. Phoned up and the gentleman very kindly searched for what I wanted and put them behind the desk for me to collect same day. Got me out of chase around everywhere to get Ozzy T-shirts for funeral procession in Birmingham. All our Ozzy T-shirts were in the wash🙄 Had no time to wash n iron so thank you HMV!
29. juli 2025
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Derby
Hi rachel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Original visit ordering the cd was…
Original visit ordering the cd was exempt customer service served by Greg upon picking up the ordered cd was ignored even though 3 staff were behind the counter one was serving but other two ignored me
28. juli 2025
Besvarelse fra hmv (UK) - Derby
Hi Jean
Thank you for taking the time to leave us a review. We appreciate receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
It was very easy to order and collect
It was very easy to order and collect.
Friendly staff.
16. juli 2025
Besvarelse fra hmv (UK) - Derby
Hi Vehicle Purchaser
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Derby
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and professional service
29. juni 2025
Besvarelse fra hmv (UK) - Derby
Hi Daniel
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I pre ordered the marching powder dvd I…
I pre ordered the marching powder dvd I never knew I could pay extra for home delivery!? Bouns great idea
5. juni 2025
Besvarelse fra hmv (UK) - Derby
Hi Ian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered in store for home delivery.
Ordered in store for home delivery.
Staff member was very helpful and polite.
I was kept up to date on delivery and in arrived within the time given.
26. maj 2025
Besvarelse fra hmv (UK) - Derby
Hi Theresa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always helping you with what you are…
Always helping you with what you are looking for and also helping you with advice on what headphones you might want
26. maj 2025
Besvarelse fra hmv (UK) - Derby
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service as usual
Good service as usual. Not had time to watch the DVD I purchased yet as been busy, I just hope it works OK, it all looks OK so I'm sure it does
23. maj 2025
Besvarelse fra hmv (UK) - Derby
Hello Adam
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service ....wanted to pre order a…
Great service ....wanted to pre order a dvd ....friendly and helpful staff
22. maj 2025
Besvarelse fra hmv (UK) - Derby
Hi Jo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Needs Improvement
Hi
I ordered on the Monday it didn’t come til the Saturday.
Ive been asking for more than year about access to the next floor as lift broken not fixed.
Not very good acces for disabled users
7. maj 2025
Besvarelse fra hmv (UK) - Derby
Hi David
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Quick service no hopeing delivery to…
Quick service no hopeing delivery to odd location by having it to store abs descreet
28. april 2025
Besvarelse fra hmv (UK) - Derby
Hi Daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
DVD ordered and collected in-store.
Order arrived in-store really quickly. Email communication was spot-on. Staff had the order ready when I got there.
19. april 2025
Besvarelse fra hmv (UK) - Derby
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were very helpful when ordering…
Staff were very helpful when ordering the dvd I wanted and couldn’t find it in the store.
17. april 2025
Besvarelse fra hmv (UK) - Derby
Hello Annie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always get great service from Derby…
Always get great service from Derby HMV.Can't fault them.
7. april 2025
Besvarelse fra hmv (UK) - Derby
Hi Mitch
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fast and friendly service
Fast and friendly service. Good communication with on line order.
4. april 2025
Besvarelse fra hmv (UK) - Derby
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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