Delivered quickly and undamaged. To be honest, the CD could have been a bit cheaper, but I like the staff at Cwmbran HMV and I like to support them. (When I buy stock that is already in the shop, t... Se mere
Virksomheden har svaret
Lokation
Skift lokation20-22 The Mall, NP44 1PX Cwmbran, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The staff at the Cwmbran store are excellent. My ASD daughter can sometimes be in the store a LONG time if she doesn't know what to choose or wants to re-look at things, she can also sometimes be frus... Se mere
Virksomheden har svaret
Trying to change a defective LP Vinyl album bought via online was a nightmare. also 2nd copy delivered ordered online was also faulty (manfacturers pressing fault). so sent 2 back via courier and h... Se mere
Virksomheden har svaret
Good product knowledge by staff member in-store. Very helpful to locate stock and place order for delivery into store. Good communications via email with order updates. Order delivered promptly to st... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Cwmbran
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
20-22 The Mall, NP44 1PX, Cwmbran, Storbritannien
4,6
Fremragende
197 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good stuff.
27. januar 2026
Besvarelse fra hmv (UK) - Cwmbran
Hi Hugh
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff member Ross who served me was…
The staff member Ross who served me was very helpful, went above and beyond to find the dvd titles I was looking for. Great customer service.
25. januar 2026
Besvarelse fra hmv (UK) - Cwmbran
Hi Bethan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Cwmbran Rock (and Jazz!)
Staff are always helpful and come up with some new suggestions for albums that I may like. They are very knowledgeable in many different genres and always give first class customer service.
24. januar 2026
Besvarelse fra hmv (UK) - Cwmbran
Hello,
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores, and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much, and we hope to see you again soon :-)
Excellent as always very friendly staff…
Excellent as always very friendly staff always willing to help
23. januar 2026
Besvarelse fra hmv (UK) - Cwmbran
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Cwmbran
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service and help in the store…Prompt delivery arrived in time for Christmas
Good service and help in the store Cwmbran
10. januar 2026
Besvarelse fra hmv (UK) - Cwmbran
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lots of help from staff
Lots of help from staff, and give me an option of the same record player but in a different colour if I was interested and I liked the alternative aswell
6. januar 2026
Besvarelse fra hmv (UK) - Cwmbran
Hi Scott
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
The attitude of the salesman
The attitude of the salesman, couldn’t have been anymore helpful and the record came in a timely manner as promised
1. januar 2026
Besvarelse fra hmv (UK) - Cwmbran
Hi Mr Goodwin,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Cwmbran
Hi Hayley
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Jamie was very friendly polite and…
Jamie was very friendly polite and helpful this is a lovely store
19. december 2025
Besvarelse fra hmv (UK) - Cwmbran
Hi Frances
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Print on mug is not very clear
10. december 2025
Besvarelse fra hmv (UK) - Cwmbran
Hi Hk
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Besvarelse fra hmv (UK) - Cwmbran
Hi JULIE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Topus Notchus!
6. december 2025
Besvarelse fra hmv (UK) - Cwmbran
Hi Nigel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Sales assistant was super helpful
Sales assistant was super helpful, efficient , organised and found the album needed, ordered it in , arrived within stated time. I really enjoy using the Cwmbran branch, it's fab.
15. november 2025
Besvarelse fra hmv (UK) - Cwmbran
Hi Debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Cwmbran
Hello Julie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Cwmbran
Hi James
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see the order is ready to collect at your chosen store. Please contact us at website.service@hmv.co.uk so we can assist you further.
Excellent service from CWMBRAN.. but terrible! Home delivery service..
You get this score because of your staff at your CWMBRAN store.. who were very helpful and new there stuff.. but I'm not so happy about your delivery service and your email service.. I had 2 emails from you one saying that my order had been received.. and the other one saying that my order was going to be sent to the store I ordered a cd from.. even though I paid for home delivery to my home address.. but that was sorted by a lovely lady who phoned me to assure me that my order was going to be delivered to my home address.. and thanks to her.. I'll continue to use your company, especially your CWMBRAN store to purchase my music from in both vinyl and cds..!
31. oktober 2025
Besvarelse fra hmv (UK) - Cwmbran
Hello Kim
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Arrived on time & left in the safe…
Arrived on time & left in the safe place as stated
31. oktober 2025
Besvarelse fra hmv (UK) - Cwmbran
Hi Maria,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv, and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Cwmbran
Hi Suzanne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Straightforward to order
Straightforward to order, quick to obtain the item. Professional staff, competent and customer focussed.
23. oktober 2025
Besvarelse fra hmv (UK) - Cwmbran
Hi Thomas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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