The staff members in both stores were very professional and ask clear conscience information to be able to complete the transfer of the item bought from the store in England to Nothern Ireland . They... Se mere
Virksomheden har svaret
Lokation
Skift lokation26 The Martlets, RH10 1ES Crawley, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased a £10 mystery box, expecting delight and goodness to be inside. But instead, I was met with despair and disappointment in the form of a Harry Potter 9 card challenge that a 2 year old coul... Se mere
Virksomheden har svaret
The lady who served me went well beyond normal customer service .simply excellent. Manner service amazing 👏
Virksomheden har svaret
The guy who helped me in store was great and helped me order what I needed with no fuss and was really knowledgeable about similar items that I may have been interested in. Delivery was slow but it... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Crawley
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
26 The Martlets, RH10 1ES, Crawley, Storbritannien
4,6
Fremragende
145 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant service
Brilliant service. Efficient too and the staff were helpful and amazing. Nothing was too much trouble
15. december 2023
Besvarelse fra hmv (UK) - Crawley
Hi Ross
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Crawley
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy ordering and easy collection from…
Easy ordering and easy collection from store friendly staff
10. december 2023
Besvarelse fra hmv (UK) - Crawley
Hello Leigh
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great variety to choose from
Great variety to choose from, staff always ready and available to help and advise.
10. december 2023
Besvarelse fra hmv (UK) - Crawley
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Item not available in store
Item not available in store, although two copies of DVD should have been available. However, pleased with follow-up service and subsequent delivery of item free of postage to home.
28. november 2023
Besvarelse fra hmv (UK) - Crawley
Hi Susan
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Easy and quick
2. december 2023
Besvarelse fra hmv (UK) - Crawley
Hi Mark,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent
Excellent, efficient and friendly service. I got the DVD set I wanted. So happy. Thank you HMV.
28. november 2023
Besvarelse fra hmv (UK) - Crawley
Hello Anne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fast delivery and good service
20. november 2023
Besvarelse fra hmv (UK) - Crawley
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The HMV assistant kindly place an order…
The HMV assistant kindly place an order for a vinyl LP for me and gave me step by step details as what the procedure was. She was most helpful, polite and informative
12. november 2023
Besvarelse fra hmv (UK) - Crawley
Hi Mrs Heron
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Pros and Cons
Although I could not purchase my game in-store and the cashier got my email wrong (I should have spelt it out for him), it is still one of the best stores I know. I always visit when there is a new product.
27. oktober 2023
Besvarelse fra hmv (UK) - Crawley
Hi Cameron
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great product range
Great customer service and loads of products to choose from! I always like to visit a hmv when I’m out and most of the time I end up purchasing something as there’s so much options and always great staff. I definitely recommend to anyone who hasn’t been before!
1. oktober 2023
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Crawley
Hi Rigo
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy for me
Easy for me, to walk into town and pick this up from the store saved me postage
23. september 2023
Besvarelse fra hmv (UK) - Crawley
Hello Roy
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
The manager was helpful and so was…
The manager was helpful and so was another member of staff who was on duty. They asked me if I needed help and I asked them if they had what I needed to get for my dad.
20. september 2023
Besvarelse fra hmv (UK) - Crawley
Hi Claire
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Crawley
Hi Ashley
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Crawley
Hi Waheed
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Crawley
Hi Daniel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My item was not in stock in the store e store…
My item was not in stock in the store and they were able to order it for me straight away. My item was dispatched on the same day and I received it 2 day's later. Very fast and efficient service. Very happy 😊
20. august 2023
Besvarelse fra hmv (UK) - Crawley
Hi Chip
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Always very friendly and helpful staff.
2. august 2023
Besvarelse fra hmv (UK) - Crawley
Hi Maria
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful and Efficient staff always…
Very helpful and Efficient staff always doing the Best for the customer
8. august 2023
Besvarelse fra hmv (UK) - Crawley
Hello Sam
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Crawley
Hi Wendy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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