Recently purchased Project Hail Mary 4k from HMV in Colchester. Got home but on closer inspection the packaging was damaged. Took it back to the store and instantly replaced. Would like to thank Ellio... Se mere
Virksomheden har svaret
Lokation
Skift lokation7 Culver Square Shopping Centre, CO1 1WF Colchester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
1 item of my multi buy on-line order was out of stock awaiting new stock. However when i picked up other part of the order in store , missing item was in stock. There is no system for releasing stock... Se mere
Virksomheden har svaret
I always enjoy going into HMV in Colchester because the staff are so friendly, informative, knowledgeable and extremely helpful. I'm on first name terms with Elliott which makes shopping more pleasure... Se mere
Virksomheden har svaret
Ordered a huge book (Iron Maiden - Infinite Dreams) from the HMV in Colchester to be delivered to me on the west coast of Scotland. Delivery was very speedy and the book arrived in perfect condition.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Colchester
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
7 Culver Square Shopping Centre, CO1 1WF, Colchester, Storbritannien
4,8
Fremragende
264 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service with a smile……
Great customer service with a smile… (so important these days).
18. juli 2026
Besvarelse fra hmv (UK) - Colchester
Hi,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon! :-)
Besvarelse fra hmv (UK) - Colchester
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
You are doing very think very well
21. august 2026
Besvarelse fra hmv (UK) - Colchester
Hi Duncan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Recently purchased Project Hail Mary 4k…
Recently purchased Project Hail Mary 4k from HMV in Colchester. Got home but on closer inspection the packaging was damaged. Took it back to the store and instantly replaced. Would like to thank Elliot for his knowledgeable and friendly service. Have found all the staff at the Colchester store very helpful in assisting me with all my purchases. Greatly appreciated.
12. maj 2026
Besvarelse fra hmv (UK) - Colchester
Hi Philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The person who served me
The person who served me - Tilly - was great! She really knew her stuff, asked me about kpop and I had a really nice conversation with her!
11. august 2026
Besvarelse fra hmv (UK) - Colchester
Hello Rae
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Colchester store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
My daughter and I had to collect 2 DVDs…
My daughter and I had to collect 2 DVDs an dwe also bought and extra one and a very artistic t-shirt for her and We were treated very courteously and efficiently by Ollie, one of your best young customer service providers.
24. juli 2026
Besvarelse fra hmv (UK) - Colchester
Hi Marco
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Colchester
Hi Leo,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The order went well
The order went well, the service was great, I was told that I would be notified when the order was dispatched and delivered and I was able to collect the package just a week later with no problems at all.
9. juli 2026
Besvarelse fra hmv (UK) - Colchester
Hi Lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Colchester
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No hassle to order
No hassle to order, speedy delivery and very easy to pick up in store.
Thank you
3. juli 2026
Besvarelse fra hmv (UK) - Colchester
Hi Kim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
5th of July The chap that served me was brilliant &…
The chap that served me was brilliant & helpful seemed happy in his job 😀
7. juli 2026
Besvarelse fra hmv (UK) - Colchester
Hi Allyson
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Colchester
Hi Colette
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Colchester
Hello Aaron
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Had very good customer service from the…
Had very good customer service from the time thay took the order to the time I went to pick it up
9. juni 2026
Besvarelse fra hmv (UK) - Colchester
Hello Tony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Colchester
Hello Mr Jones
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
The staff were extremely friendly and…
The staff were extremely friendly and helpful! It arrived as early as possible too, and an easy collection!
5. juni 2026
Besvarelse fra hmv (UK) - Colchester
Hi Dylan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff member
Very helpful staff member who found online the item I was looking for and ordered it for guaranteeing that it woukd arrive quickly before I was going away.
26. maj 2026
Besvarelse fra hmv (UK) - Colchester
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast delivery, well packaged.
My items arrived quickly, well packaged.Great variety of items available, would recommend.
23. maj 2026
Besvarelse fra hmv (UK) - Colchester
Hello Sonic
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Colchester
Hi Christine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered a huge book (Iron Maiden
Ordered a huge book (Iron Maiden - Infinite Dreams) from the HMV in Colchester to be delivered to me on the west coast of Scotland. Delivery was very speedy and the book arrived in perfect condition. Staff in store were very helpful, friendly and knowledgeable.
16. maj 2026
Besvarelse fra hmv (UK) - Colchester
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
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