Always get fantastic service in the Cardiff store, spoken many times with the same man, think his name is Keiron, the go to person for 4k bluray as staff say. Always recognise me when in and that g... Se mere
Virksomheden har svaret
Lokation
Skift lokation41 Queen Street, CF10 2AS Cardiff, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It is difficult for me to shop as I am a person with Autism and being in public has its drawbacks with so much ignorance and lack of humanity. HMV has been a place where I have been shopping since I w... Se mere
Virksomheden har svaret
I did not know I could order albums from the shop, so when I asked behind the counter the lovely person informed me I could, and was incredibly helpful (plus we had a lovely chat about the albums, and... Se mere
Virksomheden har svaret
Firstly when I entered the Cardiff store and asked an assistant for help she was not interested at all and sent me away. So I headed upstairs where the staff were so helpful and knew their stuff. I... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Cardiff
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
41 Queen Street, CF10 2AS, Cardiff, Storbritannien
4,6
Fremragende
438 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
excellent customer service girl on till…
excellent customer service girl on till was really helpful and friendly and polite
24. august 2026
Besvarelse fra hmv (UK) - Cardiff
Hello Martin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Cardiff
Hello kirk
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Cardiff
Hello Steven
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Cardiff
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Customer Service….Excellent Box…
Great Customer Service….Excellent Box set of NAME OF THE ROSE….Recommended.
14. august 2026
Besvarelse fra hmv (UK) - Cardiff
Hi George
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to use app for ordering and…
Easy to use app for ordering and payment. Great staff at HMV Cardiff as per usual.
4. august 2026
Besvarelse fra hmv (UK) - Cardiff
Hi Huw
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Cardiff
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Cardiff
Hi usuario
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Professional service
Simple process, item turned up on its release date.Helpful staff in the Cardiff shop as always
13. august 2026
Besvarelse fra hmv (UK) - Cardiff
Hi Neil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Notified when order has arrived and…
Notified when order has arrived and friendly staff make it easy to collect
13. august 2026
Besvarelse fra hmv (UK) - Cardiff
Hello Avril
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The member of staff was very helpful
The member of staff was very friendly and helpful and they picked out what I pre ordered straight away and was very helpful
9. august 2026
Besvarelse fra hmv (UK) - Cardiff
Hi Chantelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My album did not arrive
My album did not arrive. I’m not sure how to proceed but currently awaiting an email from the help centre. Hopefully this can be resolved.
8. august 2026
Besvarelse fra hmv (UK) - Cardiff
Hi Tim,
Thank you for your feedback, and apologies for the delay with your order.
We can see that a member of our team has now responded to your query via email.
Brilliant service happy to help staff…
Brilliant service happy to help staff woild recommend
9. august 2026
Besvarelse fra hmv (UK) - Cardiff
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff were fab ❤️
29. juli 2026
Besvarelse fra hmv (UK) - Cardiff
Hi Adam
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Cardiff store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Helpful Store Assistant
Although the store did not have the DVD required,
the assistant in the store was very helpful in purchasing it on line in the store and having it posted to me.
18. maj 2026
Besvarelse fra hmv (UK) - Cardiff
Hi Martyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are excellent they’re so…
The staff are excellent they’re so friendly I shop there at least 4/5 a week I absolutely love HMV they have everything I need a great selection of 4k and vinyl and I will definitely keep shopping there I’m a complete movie buff and also love my music 🎧
22. juli 2026
Besvarelse fra hmv (UK) - Cardiff
Hi stephen
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Cardiff store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Cardiff
Hi Darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service and a friendly face.
21. juli 2026
Besvarelse fra hmv (UK) - Cardiff
Hi IMM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Cardiff
Hi James,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy ordering service and very quick…
Easy ordering service and very quick delivery, within 2 days
18. juli 2026
Besvarelse fra hmv (UK) - Cardiff
Hi janbomar
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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