Sales assistants very helpful and knowledgeable , item ordered through store , texts to keep me updated , collected in a few days , good service from start to finish 👌
Virksomheden har svaret
Lokation
Skift lokationUnit 28, Octagon Centre, Orchard Street, DE14 3TN Burton Upon Trent, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased a ltd edition box set online for a click and collect order couldn't be happier with the item and especially the 2 store assistants who were the most helpful and friendly. They made that stor... Se mere
Virksomheden har svaret
Pleased with a cd the last in stock in my store, "1942" which I noticed when I got it home, had some minor damage which probably would be okay to most people. I guess this is no longer popular item bu... Se mere
Virksomheden har svaret
I was looking for a specific CD and the assistant at the HMV store in Burton on Trent sorted everything out for me. She found the album and ordered it for me. I paid for home delivery and receive... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Burton On Trent
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 28, Octagon Centre, Orchard Street, DE14 3TN, Burton Upon Trent, Storbritannien
4,6
Fremragende
147 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sales assistants very helpful and…
Sales assistants very helpful and knowledgeable , item ordered through store , texts to keep me updated , collected in a few days , good service from start to finish 👌
9. juli 2026
Besvarelse fra hmv (UK) - Burton On Trent
Hi susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect
Everything was very efficiently handled. Communication was excellent throughout the ordering process and collection of the cd from HMV Burton
9. juli 2026
Besvarelse fra hmv (UK) - Burton On Trent
Hi Martyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Parcel delivery
I was happy when my parcel was delivered one day earlier than expected.
3. juli 2026
Besvarelse fra hmv (UK) - Burton On Trent
Hello MISS
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
On the day delivery
The on the day delivery and the way the product was handled with care from the great and friendly staff made it worth ordering from them again.
22. juni 2026
Besvarelse fra hmv (UK) - Burton On Trent
Hi Muhammad
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Burton On Trent
Hi Tim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Such a quick delivery
Such a quick delivery, I’ve been going to HMV since the early 70s and never had a problem. Keep up the good work
3. juni 2026
Besvarelse fra hmv (UK) - Burton On Trent
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Still waiting for refund for cancelled…
Still waiting for refund for cancelled item which I ordered on the 26th of may Until I get my refund this is the only feedback youll get from me right now
31. maj 2026
Besvarelse fra hmv (UK) - Burton On Trent
Hi Jason,
We were sorry to hear that you did not receive your refund. We understand you contacted us earlier today and the refund was processed.
Sincere apologies for the delay to this refund and thank you for chasing this up with us to have it resolved.
Besvarelse fra hmv (UK) - Burton On Trent
Hi Nancy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Burton On Trent
Hi C
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient and friendly service
2. maj 2026
Besvarelse fra hmv (UK) - Burton On Trent
Hi sheenagh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Help and advice given to me by female…
Help and advice given to me by female assistant at HMV Burton-on-Trent..
22. april 2026
Besvarelse fra hmv (UK) - Burton On Trent
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
ny favourite music store
amazing. i love hmv more then my sister. always have my fav artists cds and vinyls in stock. the guy who servedme is a sweethart
24. januar 2026
Besvarelse fra hmv (UK) - Burton On Trent
Hi ella
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All was perfect
All was perfect, and a store delivery is a real plus, I don’t buy things that only have a delivery option.
The store staff were, pleasant and very polite.
19. april 2026
Besvarelse fra hmv (UK) - Burton On Trent
Hi Clifford,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very easy to place an order for a…
Very easy to place an order for a future release dvd. Helpful staff. Regular updates on delivery of the dvd.
9. april 2026
Besvarelse fra hmv (UK) - Burton On Trent
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
helpful staff with order
8. marts 2026
Besvarelse fra hmv (UK) - Burton On Trent
Hello Craig,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always seem to do a great job
Always seem to do a great job. Always have a laugh and a joke. Tell them what film you want and can go straight to it. Saves alot of time when they can do this instead of you trying to find it.
21. februar 2026
Besvarelse fra hmv (UK) - Burton On Trent
Hi Mr Wood
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very helpful ordered new vynal…
Staff very helpful ordered new vynal for us.the lady was very nice
13. februar 2026
Besvarelse fra hmv (UK) - Burton On Trent
Hi mandy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Burton On Trent
Hi Christopher
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
WEST END GIRL
Great customer service from start to finish. Helpful assistant instore when i picked up my parcel. Definitely a service with a smile 😊
4. februar 2026
Besvarelse fra hmv (UK) - Burton On Trent
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A Good Experience
Shelves were well stocked. Staff were polite and helpful. I ordered an album for collection that wasn't in stock and had it received in good time. I have no complaints.
1. februar 2026
Besvarelse fra hmv (UK) - Burton On Trent
Hi Adam,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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