I found the service from HMV very prompt and precise with my purchase. I orded it on the 9th August and it was ready to collect on 14th August which was excellent. The emails i got from the store were... Se mere
Virksomheden har svaret
Lokation
Skift lokation24 / 26 Broadmead, BS1 3HA Bristol, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
HMV has always been there, long after VirginMegaStore, or Tower Records, & they have served me brilliantly for 40 years: now i can't get out as much, they always deliver pre-orders, or new orders on t... Se mere
Virksomheden har svaret
You have to love HMV. They may not have the credibility associated with a couple of their less mainstream rivals, but they've managed to keep on doing what they do well for so long now that to me at... Se mere
Virksomheden har svaret
Hmv bristol city centre store has a excelent aray of movies etc. The way the store helped me order the new mortal kombat 2 on dvd before it was released earlier this week was amazing they done a aw... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Bristol Broadmead
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
24 / 26 Broadmead, BS1 3HA, Bristol, Storbritannien
4,7
Fremragende
304 anmeldelser
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Staff were extremely helpful and the…
Staff were extremely helpful and the items that I purchased were very good.
9. december 2025
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi Kennie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
the lad that served me was brilliant he…
the lad that served me was brilliant he went out of his way to find what i was looking for
top man
10. december 2025
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi Nathan
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bristol store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
You ordered the CDs I wanted
You ordered the CDs I wanted, and I got helpful notifications of when the CD's were sent and when they were in the store for collection. Your store staff are always helpful.
10. december 2025
Besvarelse fra hmv (UK) - Bristol Broadmead
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
The HMV In-Store Ordering Experience!
The store ordered some vinyl for me from the 3 for £66 promotion. Titles that I had seen on the HMV website that weren't on sale there in the actual store. Took some 3 days for them to arrive, which was quicker than I thought it might have been. Impressive. I could have had them delivered to my home address, instead I opted to pick them up in store. All in all, a quick and easy process which I'm 100% happy with!
3. december 2025
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi Dennis
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Was on time and had msg to let me know.
5. december 2025
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi Marie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi Theo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi Mr F MACDONALD
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Michelle
Customer Service Team
hmv.com
Helpful staff and quick deliver
Attended Bristol store in person and product sold out. Staff member really helpful and ordered online. Item was delivered much sooner than advised.
3. december 2025
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi Irene
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good communication from point of…
Good communication from point of ordering, once pick up email was received visited store and received item from friendly and efficient staff.
14. november 2025
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi Rob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very fast delivery- polite and friendly…
Very fast delivery- polite and friendly staff
13. november 2025
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Seamless ordering with the team
Seamless ordering with the team, had help from the shop in Bristol and then ordered the steelbook
12. november 2025
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi Usman
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
P1harmony Ex Album
Super amazing my album arrived earlier than expected and was in perfect condition! I selected a randomly signed p1harmony EX album as a birthday gift for my girlfriend, the signature ended up being her bias which was such a nice surprise and this particular item was sold everywhere for her so I am grateful that HMV had it in stock it was the best gift ever and she shed tears!! The box was in perfect condition and wasn’t damaged in transit. Thank you! I always shop here for my kpop albums where I can ensure it is real, they don’t disappoint.
19. oktober 2025
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi Shan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi Tina
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly and efficient service
1. november 2025
Besvarelse fra hmv (UK) - Bristol Broadmead
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Came before release date (always a big…
Came before release date (always a big plus), and as expected.
26. oktober 2025
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
very efficient and timely delivery,very…
very efficient and timely delivery,very impressed.
16. oktober 2025
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Incorrect information given
I ordered a game for my son’s birthday that I needed in 8 days time from ordering (on 3/10/25) I was told it would be available within 2 days. On the 11th I went in store to ask if an email hadn’t been sent and was told, no game in. I had to rush out to another game shop to buy another game so he could have it. I would have got it from Amazon if I thought there would be this much stress, but I wanted to keep buying locally. Disappointed is not the word I would use
13. oktober 2025
Besvarelse fra hmv (UK) - Bristol Broadmead
Hi Heather,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching the store; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
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