Very good service when i ordered in store and was kept up to date with emails until my order arrived which was within one week fantastic service will always use this service again well done
Virksomheden har svaret
Lokation
Skift lokationUnit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Click and Collect order arrived in my local HMV very quickly, and the sales assistant was very friendly.
Virksomheden har svaret
The staff were extremely helpful in assisting with my purchase of the CD. As I could not find what I wanted in the store they researched this item on line for me. They advised me that I would be notif... Se mere
Virksomheden har svaret
Ordered a record to pick up in store. Record was damaged. Ordered a new one online. Also arrived damaged. Store ordered again. The exact same damaged record was sent again. Staff in branch apologetic... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Brighton
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, Storbritannien
4,8
Fremragende
328 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The quick delivery of the dvd
The quick delivery of the dvd, I had been waiting for. Absolutely loved the film in the cinema and excited when received.
12. marts 2026
Besvarelse fra hmv (UK) - Brighton
Hello Rita
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Brighton
Hello Erika,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Visit the Brighton store staff friendly…
Visit the Brighton store staff friendly and plenty of choices
20. maj 2025
Besvarelse fra hmv (UK) - Brighton
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
Very helpful staff.
Explain things easily. Show you where to find things. Look happy and eager to help.
I enjoy shopping here.
20. februar 2026
Besvarelse fra hmv (UK) - Brighton
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a vinyl record for my…
I ordered a vinyl record for my daughters birthday online to pick up in store. All very efficient and staff were very friendly and polite cannot fault the service.
19. januar 2026
Besvarelse fra hmv (UK) - Brighton
Hi Elizabeth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
French touch musique
I love hmv bc they had escapades and that’s a huge W also I bought the hyperdrama vinyl for no reason (don’t have a vinyl player) but 🙏hyperdrama ok bye (pls restock discovery by dapu)
9. januar 2026
Besvarelse fra hmv (UK) - Brighton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpfulness and Politeness
Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system works and that emails would be sent to me of which l received three in all. I thanked him for his good service etc. Last Friday 16th of January l was able to go and collect the item from your Brighton Shop.
Though the shop is well laid out, I do find it hard to find my type of music at times Hymn Music is one and also English Folk Music and music from the past, which is more to my liking and also for this 66 year old person.
13. januar 2026
Besvarelse fra hmv (UK) - Brighton
Hi Trevor,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful nothing much too much…
Very helpful nothing much too much trouble.delivered very quickly.cant ask for more
17. januar 2026
Besvarelse fra hmv (UK) - Brighton
Hello Neil
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Staff were lovely
Staff were lovely - being as helpful as possible and honest about products.
19. januar 2026
Besvarelse fra hmv (UK) - Brighton
Hello Sian,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good price and service
Good price. Delivered to store on time. Easy pick up. Well packed - no damage.
8. januar 2026
Besvarelse fra hmv (UK) - Brighton
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good at helping you find the CD…
Very good at helping you find the CD that you want or DVD you need but very slow at getting them delivered before Christmas if they're christmas gifts very slow any other time of year perfect
10. januar 2026
Besvarelse fra hmv (UK) - Brighton
Hi Wendy
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Besvarelse fra hmv (UK) - Brighton
Hi Annie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Melo to Help
Melo had helped me with good advice on some reasonable priced record players as my one has packed up.
3. januar 2026
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Brighton
Hi Daryl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was pleased with the update on the…
Was pleased with the update on the delivery of my item , it was very much appreciated.
29. december 2025
Besvarelse fra hmv (UK) - Brighton
Hi Susan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great 👍 and ten more cariter
25. december 2025
Besvarelse fra hmv (UK) - Brighton
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Brighton
Hi sheona
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Item arrived on time,lots of…
Item arrived on time,lots of notifications were given
23. december 2025
Besvarelse fra hmv (UK) - Brighton
Hello Joan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff very helpful and item on arrived…
Staff very helpful and item on arrived on date if was told it would be,
15. december 2025
Besvarelse fra hmv (UK) - Brighton
Hello Cathy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great thanks
Great thanks. Nice items, just what I was looking for. Click & collect was ready in the time they said it would be 🙂
12. december 2025
Besvarelse fra hmv (UK) - Brighton
Hi Angela
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very efficient and professional service…
Very efficient and professional service within the Brighton store. 👍
10. december 2025
Besvarelse fra hmv (UK) - Brighton
Hi Kay
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off in our Brighton shop.
See you soon :-)
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